MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
10062 results found
-
Server loss connection
Since last update my game is losing connection constantly, while my internet still working fine. So the server lost connection, then the game get freezed. If i restart the game, i get long reconnection time, and after some retrys i enter the game again but it still freezed ...
163 votes -
Game Freezing / Disconnecting
I've lost two games in events due to the game freezing and disconnecting.
109 votes -
No priority after blockers/before combat damage
Had Tymaret, Chosen from Death on the battlefield and my opponent swung with a creature that would be lethal.
I meant to assign blockers (blocking what I could) and activate tymaret before damage was dealt to survive, but as soon as I declared blockers the game proceeded to damage step and I died before getting priority again.17 votes -
Network Error
Network error during tutorial. No recovery.
420 votes -
Lost connection to server twice during draft
I lost connection to server twice during ranked draft. Lost two games because of it. All since new update.
36 votes -
freeze
just freeze ...
37 votes -
Cannot access store
Every time I try to access the store, I get a black screen and it fails to load, crashing Arena. This has been attempted multiple times over the course of the last couple weeks. Thanks for your help!
559 votes -
daily quest timer reset but no new quest
My daily quest are not showing up when my timer hits 0 and then the timer starts over and there are still no quest available. Also it says I can have 3 daily quest active at once but I only get 1. Closed the game and restarted it thinking that might update my quests but they still were not there.
95 votes -
Unable to cast instants after blockers declared
Unable to cast instants after declaring blocker
55 votes -
mastery reward
Missing Mastery Pass Rewards
Missing Level 103 and 104 Mastery Pass Rewards.
130 votes -
Match rigged
Can you please fix the absurd bad game system!!!!
It is absurd that with 25 lands i constantly have mana problems!!!
It is absurd that the percentage of games i start drawing is less than 30% every day!!!!!
It is absurd that if i change my deck i immediately face the worst possible opponent!!!
It is absurd that using a deck with more than 60% of winning history i cannot leave platinum tier 4 or 3!!!!Cambada de atrasados!!!!!
37 votes -
Game Froze
Game just froze won't play the card i choose and won't pass the turn even timer ran out but game stuck
73 votes -
opponent concede, game continues
Got a probmem: opponent concede but the game wasn't ended: I got no reward, can't exit the match but still can interact with the table.
47 votes -
Deck Validation Failed
Happens with my 5 color Niv-Mizzet Reborn deck. I have tried creating a new version from scratch - same error. All cards are legal for the format.
54 votes -
Random Defeat Mid Match
Happened twice tonight! In the middle of "Traditional Standard Play," the screen suddenly showed my avatar exploding and showed "defeat."
The first time it happened, I was about to cast a Wicked Wolf during my first main phase. I had lost to my opponent the first match, and this was the second match.
The second time it happened, my opponent had just past the turn to me, and I was moving my cursor over to use a Deathsprout. This game was the 3rd game in the match, and both my opponent and I had won a game a piece prior…
52 votes -
Connect Lost Draw Ranked Match
During a ranked match, my opponent is losing. Upon their defeat, the game quickly shows connection lost for a short moment and game ends in a draw. I am concerned opponent forced a draw by some disconnect method.
48 votes -
DIsconnect During draft, again... lost 3000 gems for bugs
DIsconnect During draft, again... lost 3000 gems for bugs
please fix it24 votes -
Opponent timed out
My opponent timed out, but then the game just stalled. I waited several minutes, but nothing happened and I was awarded a loss.
73 votes -
Daily Rewards
Daily reward is stuck. My daily reward was 20 blue/white spells. My first match I hit 18/20. Since that match, I have cast significantly more than 2 white/blue spells, but the counter won't move and reward won't distribute.
98 votes -
daily quest
the daily quest is not completing. i just casted my 30th black spell and it doesnt complete. please fix.
160 votes
.png){kind=link}
.png){kind=link}
.png){kind=link}
- Don't see your idea?