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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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16622 results found

  1. Draft recorded a loss for a canceled game

    I canceled my game before queuing to make an adjustment, and it successfully canceled the game, but still recorded a loss for me.

    772 votes
    64 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  2. Nyx lands

    I would love to purchase the nyx lands but I missed the release window. Can they make a re-appearance in the store?

    10 votes
    2 comments  ·  Product Suggestion  ·  Admin →
    How important is this to you?

  3. UI Stuck Mid Game

    What happend:
    I was in the middle of a match, and was going to play Sea-Dasher Octopus after declaring attackers, and the UI froze up. Animations still occurred, my timers expired, but I was unable to click anything, pass turn, etc. In the end, the game got stuck at the point where my last timer expired. It didn't auto-conceed or whatever, it just got stuck at the current board state. It has been this way for several minutes while I have been typing up this report.

    I am still able to hover over cards in my hand, and hover the…

    5 votes
    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  4. Faster Mastery Tree Orb Fulfillment

    I'm the kind of player who gets the mastery pass at the end of a set's life cycle, right before a new set releases. I like to get all the rewards at once, and while I like clicking through all the progression rewards to see what I've earned, clicking through the mastery tree orbs to get all 25 card styles at once is tedious and time-consuming. It would be really great if there was an option to use all the orbs at once and skip every individual orb animation. Of course, it would make sense to have the option to…

    7 votes
    3 comments  ·  Product Suggestion  ·  Admin →
    How important is this to you?

  5. destroyed indestructable

    opponent destroyed nylea keen eyed (indestructable) with a destroy target artifact or enchantment.

    5 votes
    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

  6. matchmaking

    i'm really sorry about that but magic sucks.
    the matchmaking is something really idiot ... if you play a certain type of deck you will fight against the same fricking deck .. i mean controll stupid deck .
    do something about it .. do it randomly ... because i can't believe that the people just play those ****** deck

    38 votes
    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  7. Receiving a Mythic Rare wildcard in an opened pack did not increase my number of available Mythic Rare wildcards

    This week I opened a pack that I had purchased in the store. It contained a Mythic Rare wildcard. Before opening that pack, I had 5 Mythic Rare wildcards available. After opening the pack, I still had 5 available; it did not increase as it should have. Playing on PC. One-time issue.

    14 votes
    2 comments  ·  Store  ·  Admin →
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  8. Duplicate Protection Failure

    I bought a throne of eldraine booster for sale today. I opened it and got 20 gems. Digging through my collection, I discovered that there's plenty of rare cards in that set that i don't have 4 of.

    7 votes
    1 comment  ·  Store  ·  Admin →
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  9. Swipe Search Library

    Currently, the interface of a search your library trigger features a slider below the cards to look through the library. This is really awkward to use on a touchscreen-based platform and I would like to suggest using a swipe action to search through the library.

    7 votes
    1 comment  ·  Product Suggestion  ·  Admin →
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  10. Torrential gearhulk did Not trigger etb effect

    I casted my torrential gearhulk and it did not trigger his etb effect. I assume i could have won because I had spells in my graveyard.
    Playing on iOS in the arena cube event.
    thanks a lot

    9 votes
    2 comments  ·  Gameplay  ·  Admin →
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  11. Deck win loss stats

    I have never played the card game but did play the original computer game. When I saw the MTG arena I thought I would give it a go. I still have some trouble trying to figure out how some cards and decks work but playing helps solve that. With the ability to have so many decks and I am sure many with better knowledge than me have purpose built gimmick decks, I think there should be a win/loss tracker for your saved decks. You can hit a rut where you lose several games in a row where you can't get…

    6 votes
    1 comment  ·  Product Suggestion  ·  Admin →
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  12. solemnity

    solemnity kept triggering when it shouldn't in a game i just played. (for example when my opponent played lands solemnity triggered.) thanks for your time :)

    5 votes
    0 comments  ·  Gameplay  ·  Admin →
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  13. Arbitrary Not-A-Random control make game sucks: e.g. Tibalt's Trickery

    Since one day, Tibalt's Trickery had become not work in its expected probability.
    Obviously the tendency of that a card with lower mana value, even another copy of Tibalt's Trickery, is selected became stronger.
    Even if user's complaints increases on some card, randomness must be inviolable. Arbitrary control make card game sucks.
    Immediately, fix its shuffle system into true random one.

    9 votes
    0 comments  ·  Product Suggestion  ·  Admin →
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  14. Bug: Infinitre Loading initial scene

    Steps to reproduce:
    1. start MTG arena version 2021.3.22.3536 (3536.856069).
    2. wait for game to load main screen
    3. infinite loading initial scene.

    Uninstall game.
    Reinstall game.
    Play game.
    Reboot PC.
    Play game -> loading initial scene loop

    17 votes
    1 comment  ·  Product Suggestion  ·  Admin →
    How important is this to you?

  15. Community's Market

    Add a marketplace where players can trade cards to each others for coins ir crystals. This should help players to discard cards that are not desired, and get the cards that are needed to build the deck the player want.

    5 votes
    0 comments  ·  Product Suggestion  ·  Admin →
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  16. draft loss after disconnect

    I was 3/2 in my draft game, and my opponent disconnect which sent me back to the home screen. It still said 3/2 when i came back, so I hit play and it matched me with a new opponent. I won that game, and then when I came back to the draft screen it said that i lost. it didnt even count my win, and ended me at 3/3. i'd really love to get my draft ticket back since i should be at 4/2 instead of 3/3 due to my opponent disconnecting.

    12 votes
    2 comments  ·  Gameplay  ·  Admin →
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  17. Android login/pw auto fill doesnt work

    Option appears for google to auto fill username and password, but the app simply doesn't accept it, and leaves the PW field blank.

    10 votes
    2 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  18. Exert UI

    The interface with exert is unintuitive. Attacking all does not function with it and leads to frustrating gameplay moments

    6 votes
    0 comments  ·  Gameplay  ·  Admin →
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  19. rigged

    seriously fix this ******** rigged game you fucken greedy *** *****!

    32 votes
    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

  20. rigged

    ******** with your rigged ****!

    31 votes
    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
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MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues