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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10250 results found

  1. Bug/ Product suggestion

    This is about stormsplitter and how if you make over 100 copies of stormsplitter the game will start to lag a lot, and the timeout timer goes kind of wacky, stops restarts, then does nothing. By the time all your copies are done being made the game skips your attack step and goes straight to your end step and all of your copies get removed.

    1 vote

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  2. Mana tapping non-land permanents Bug

    Whenever I try to tap a creature ie llanowar elves or an artifact for mana, the game doesnt allow me to do so. It seems like the game doesnt recognize the permanent being able to tap for mana or activate its abilities.
    It doesnt happen every game, nor does it happen every turn within a game. For example I would be able to tap a llanowar eleves for mana on turn 2, but then on turn 3 it seems the crature lost its ability.

    1 vote

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  3. Error al obtener recompensas maestría

    Hola,
    He completado el pase hasta el nivel 50 actualmente, habiendo obtenido todos los orbes posibles, al tratar de canjear algunas recompensas, algunas quedaron cargando y no se completaron, actualmente no se me muestran los orbes canjeados por duplicado, podrían revisarlo?
    Muchas gracias, un saludo!

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  4. Formatting Issues

    I started to use the app recently and I have encountered a bug on my iPhone and iPad. The bug is related to formatting and presentation within the game. The cards sometimes do not get flipped over, they sometimes overlap on text, and more recently the begining of the game I could only see 2 out of the 7 cards for pregame review. This is the step whenever we can drop cards and pick new from the deck.

    Outside of that I haven't had other issues but I only played a few games. This has occured 4x. Also, I received…

    1 vote

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  5. Formatting Issues

    I started to use the app recently and I have encountered a bug on my iPhone and iPad. The bug is related to formatting and presentation within the game. The cards sometimes do not get flipped over, they sometimes overlap on text, and more recently the begining of the game I could only see 2 out of the 7 cards for pregame review. This is the step whenever we can drop cards and pick new from the deck.

    Outside of that I haven't had other issues but I only played a few games. This has occured 4x.

    1 vote

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  6. Fix the tutorial bugs

    Fix the tutorial bugs, this is turning away new customers in droves and you are missing out on lots of juicy revenue. Just a suggestion.

    1 vote

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  7. Fix the tutorial bugs

    Fix the tutorial bugs, this is turning away new customers in droves and you are missing out lots of on juicy revenue. Just a suggestion.

    1 vote

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  8. Casting Multani, Yavimaya's Avatar causes app crash

    App crashes when I cast Multani, Yavimaya's Avatar. This issue has reproduced multiple times. Using android app on Samsung Galaxy S10.

    Lands in play at the time of issue are, forests and swamps using LOTR art, Woodland Chasms, and Darkbore Pathways. Other cards in play were vorpal sword, shambling ghastly, skullport merchant, scute swarm with multiple token copies, and Toski, bearer of secrets (vorpal sword equipped). When Multani was cast, app freezes and crashes immediately. When reloading app, it attempts to rejoin match in progress, but crashes as soon as connection to match is made. I cannot reopen the app…

    1 vote

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  9. Make Winota legal in Brawl

    Can we have original (pre-nerf) Winota back for Brawl?
    It’s not too OP in that format, but so much fun.
    Or Timeless Brawl?!

    1 vote

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  10. Silverback Elder with Montrous Vortex/Discover

    Having Silverback Elder on the board.
    It doesn’t recognise the creature entries off the Discover trigger of Monstrous Vortex.

    Those creatures have been cast, albeit for free.
    Might be a global Discover/free entry issue for Silverback? I’ve only played it with Monstrous Vortex/Discover.

    1 vote

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  11. Import Deck bug

    I imported a Brawl deck and this happened. All the cards in the deck are stacked on top of each other! If you click on the top one, it goes away and you see the next one.

    1 vote

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  12. EoE quick draft lag and freeze

    Very disappointed. EoE quick draft had lag, freeze, and crashed. Resulted in missed steps, triggers, and misplays... unfortunate, is there a refund process?

    1 vote

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  13. please remove the "leather bustier person" in the slideshow

    Can we please not have "leather bustier person" (see attached) staring at us before and after every game?!

    Its not in the best of taste and the character and motif have absolutely zero branding tie-ins with the @playmtgarena YouTube channel.

    1 vote

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  14. Lost game to Virulent Silencer(s) with only 6 poison counters (Not 10)

    I just lost a game with only 6 poison counters and 14 life. My opponent had two Virulent Silencers in play and I had 4 poison counters. He attacked with just one of the Virulent Silencers. I elected not to block, thinking I would get 2 more poison counters or maybe 4 more if both their effects stacked. Instead, the game ended instantly showing me with only 6 poison counters and 14 life. Something weird going on!

    1 vote

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  15. Defeat mid match for no reason

    The wrong head blew up. I was about to win. then my head exploded for no reason. ...?

    PC

    1 vote

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  16. Hand minimizes too much during gameplay

    When I’m trying to play my hand minimizes when I don’t want it to. If I have few cards in hand there’s not enough room on the cards to touch and maximize. I spend more time trying to look at my own cards than I do paying attention to the game. I start timing out before I am able to even look at my cards. Stop making my hand disappear/minimize!! I am playing on an iPad

    1 vote

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  17. Please confirm my inquiry.

    I have not received a response to my previous inquiry. Please check.
    id:#4698784


    Hello.

    Around 1:00 AM on September 6, 2025 (Japan Time), I played Arena Direct (Shield) “Eternal Terminus.” Despite my opponent surrendering in the second match, I was marked as defeated, resulting in two losses.

    The situation is as follows. Could you please confirm?

    ■Pre-match status (after losing the first match)

    Wins: 0
    Losses: 1
    ■Post-match status

    Wins: 1
    Losses: 2 (resulting in a drop due to reaching 2 losses)

    After the match, both the win and loss counts increased, suggesting a bug.

    The attached image shows the…

    1 vote

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  18. 1 vote

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  19. Unable to cast spell that I had the correct mana for

    In this game I was unable to cast Cornered by Black Mages even though I had 2 black mana available (1 colorless reduction from Artist's Talent) on my upkeep I had an untapped Swamp and Jagged Barrens that can produce black or red. However the game would not allow me to cast the spell as if I didn't have the correct mana for it, even though I did.

    1 vote

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  20. "The Virtue of Persistence" vs "Banishing Light"

    "The Virtue of Persistence" vs "Banishing Light"

    Several times an opponent has played "The Virtue of Persistence" and instead of going where I expect it to the card moves to the very top of the screen, barely visible.

    I played "Banishing Light" and there were no other enchantments, creatures, artifacts etc, and yet it didn't auto-target "The Virtue of Persistence" and wouldn't allow me to target it manually.

    I conceded the game immediately.

    1 vote

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