MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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848 results found
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Arena is not working
I have arena installed on my tablet and for the past 2 days (10/22 & 10/23) I cannot get it to work. I lost track of the number of times I've uninstalled and reinstalled the app. First it will give me some error ("Error Updating Data: Please check your connection and try again.") trying to the load the loading screen and I have keep tapping "retry". And many attempts it finally asks me to download the updates (almost 3 GB). Once it's done downloading I have to sign in, but I get an error ("A unexpected problem occurred (Error code:…
2 votes -
Mac version on Steam has stream of w's preventing log-in
I just downloaded the Mac version from the Steam store. When I got to the log in screen, the fields are constantly being filled with the letter 'w'. This continues even if I disconnect and turn off my keyboard. I have tried other inputs including trying to delete the text, highlighting text which immediately gets replaced with more w's, holding shift which still results in lower-case w's, pressing the 'W' key which doesn't stop the extra w's, and typing other characters does insert them in the sequence but is still followed by a series of w's. I have no idea…
1 vote -
Terrasymbiosis on mobile
Terrasymbiosis does not show how many cards will be drawn when it triggers, which makes it difficult to tell when you double the counters on multiple creatures at once. Please add a number that shows how many cards will be drawn for each trigger.
3 votes -
A screen with nothing
I was playng draft 2 picks and the PC (Windows) lost conection. So, I restart and came back to the play with 1 more time counter, but there is nothing on the screen, just the time bar. So I lost without can do nothing. If you can replace my 7500 gold to play another I will appreciate a lot, thanks
2 votes -
Add ability to concede entire match in one step
I would like the option to concede a match in a single step on MTG Arena. Currently, in the desktop application, you have to select concede, and then wait for the sideboarding screen to load before you can select concede again. On the mobile app, it is even worse, because you have to wait for your opponent to finish sideboarding, before you can select concede again. When I get tired of playing against decks like Vivi, cauldron or invoke despair or whichever deck is currently dominating standard, I simply wish to allow them to win the match and move on…
1 vote -
Assests not loading
I am playing MTG Arena on PC. For the last few days I have not been able to load any card assets. All the cards in the game have a black face and will only occasionally tell me what the card is. As you can imagine it is difficult for me to play the game if I can't see what cards are in my hand. I have attempted to repair the game files through the app but has made no effect. I am not sure what to do to fix my game.
1 vote -
My Profile do not move from diamond 3 in midle range not winning or loosing games
My MTG Arena profile do not move winning or losing games. I get the reward but I do not move throught diamond 3, I play 25/30 games every day and it is still frozen in the same game even in untapped gg, as i did not played for a week.
1 vote -
My previous data will not be resumed, and I will start from the tutorial.
This is a bug on the PC version.
When I log in again, I have to start over from the beginning.
My previous data will not be resumed, and I will start from the tutorial.2 votes -
Game keeps resetting all settings
Every time I open the game, all settings go back to default (Graphics) and the main menu doesn't "remember" my last choice. It goes back to Standard Play (not even ranked), and all decks are set to 0.
It's a minor annoyance, but every time I log in, I have to change everything back
1 vote -
Ice Age-style Holiday Sleves not displaying on deck selection screen
Problem is described as above.
Images attached1 vote -
graphic
graphic bug, mana cost not visible when playing mtg area with streaming service GEFORCE NOW
3 votes -
Reward Track Bug
I received the bonus EXP from the winter event, but did not receive the Lv 46 pack I should have with it.
1 vote -
Bug
On mobile and, once in while if I have disruptive connection, I reconnect only to be logged out and when I log back in.
Then
I must install the additional 800MB package again.1 vote -
Date format not respecting device settings
The iOS app displays dates (for example in the Inbox) is US format (mm/dd/yyyy). My device is not setup as US and uses dd/mm/yyyy. This app doesn’t respect that setting. Please fix it such that things like this use the device settings rather than just assume everyone wants US formats 🙂
1 vote -
Overlay of mana costs on life total
On my iPad the mana costs of cards when the hand is minimized displays over the life total.
2 votes -
Error Updating Data on PC
Error updating data on PC:
After new update I get the error when launching. I have uninstalled and reinstalled, cleared cache, and tried multiple networks all with stable connections over IPv4 and IPv6.
I currently can't launch the game, but can run on multiple mobile devices on the same network2 votes -
For 3 Weeks Sparky tell me i am on the way to be a great Planeswalker
Please Fix this bug its annoying
1 vote -
The arrow back to the deck doesn't work with draft decks on mobile
They made it impossible to go back when you checked the details of your deck on mobile. The game only wants me to rename the deck. It's mega frustrating!
1 vote -
search
When I am on the "Decks" screen I can search for my deck, but when I click "Play" I just have a massive lists of decks and they are in no particular order.
Can we get a search box / filter on the "Play" screen?
1 vote -
App crash in quick draft match
Mobile app crashes during quick draft games. When I reboot the app, it reconnects me to the ongoing match and, if my opponent is attacking, I am unable to allocate blockers. Happened 3 times in a single match and cost me the game due to being unable to block damage each time the app crashed.
Attached is a screenshot of the app prompting me to allocate blockers and highlighting the available ones, but I am unable to select them. I am however and to press every other button on the screen including: going into the settings, emoting, selecting "no blockers"…1 vote
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