Instant Black screen. I updated to windows 10 over the weekend still did not help. I haven't seen the cards I pre ordered, I haven't played them. You were all paid in advance. Lets get this sorted Please.

I think the game crashed 10 (?) times in a row when trying to open? Usually before I even had the opportunity to do anything (load scene?), sometime when I press "Play".

Me ha pasado lo mismo. Estoy harto. Pagar 1500 gemas y que 2 de las 3 partidas se me hayan bugeado y haya perdido es vergonzoso. Lo peor es que no creo que pueda recuperar dichas gemas

The same happened to me. I'm fed up. Paying 1500 gems and that 2 of the 3 games have been bugged and lost is shameful. The worst thing is that I don't think I can recover various gems

The Game Crash 3 time in a row, i was playing draft and every game the client clóset suddenly.

once again, in English (i changed from my native language because I had read that it prevent from crashes), crash in a M21 draft. It's hard to waste my gems in a draft and that's what happens

black screnn after any star a fight and internet bracke downs

Crash occurred and after reconnecting game seems stuck on infinite timeout

Mine crashes about 3-7 times after every click form the home screen. Then eventually it stays open for a while and I can play.

Same. Said reconnecting and just froze. Happened to me in two constructed games in a row. I quit constructed now.

game patched but still went instantly goes to black screen and cursor.
When can i play

PLEASEEEEEEEE HEEELP MEEEE :CCCC

game patched but still went instantly goes to black screen and cursor.

After the latest update today I'm still getting a black screen at startup. The beginning of the log is posted below and the messages keep repeating over and over. This same error has been preventing me from playing for quite some time now.

Mono path[0] = 'C:/Program Files/Epic Games/MagicTheGathering/MTGA_Data/Managed'
Mono config path = 'C:/Program Files/Epic Games/MagicTheGathering/MonoBleedingEdge/etc'
Initialize engine version: 2019.3.2f1 (c46a3a38511e)
[Subsystems] Discovering subsystems at path C:/Program Files/Epic Games/MagicTheGathering/MTGA_Data/UnitySubsystems
GfxDevice: creating device client; threaded=1
d3d11: QueryInterface(IDXGIFactory5) failed (80004002).
Direct3D:
Version: Direct3D 11.0 [level 11.0]
Renderer: NVIDIA GeForce GTX 860M (ID=0x1392)
Vendor:
VRAM: 1962 MB
Driver: 24.21.13.9924
Begin MonoManager ReloadAssembly
- Completed reload, in 0.125 seconds
D3D11 device created for Microsoft Media Foundation video decoding.
<RI> Initializing input.

<RI> Input initialized.

<RI> Initialized touch support.

UnloadTime: 0.436206 ms
Plugins: Failed to load 'C:/Program Files/Epic Games/MagicTheGathering/MTGA_Data/Plugins/AkSoundEngine.dll' with error '%1 is not a valid Win32 application.
'.
(Filename: Line: 298)

Fallback handler could not load library C:/Program Files/Epic Games/MagicTheGathering/MTGA_Data/Mono/AkSoundEngine
Fallback handler could not load library C:/Program Files/Epic Games/MagicTheGathering/MTGA_Data/Mono/AkSoundEngine.dll
Fallback handler could not load library C:/Program Files/Epic Games/MagicTheGathering/MTGA_Data/Mono/AkSoundEngine
Fallback handler could not load library C:/Program Files/Epic Games/MagicTheGathering/MTGA_Data/Mono/libAkSoundEngine
Fallback handler could not load library C:/Program Files/Epic Games/MagicTheGathering/MTGA_Data/Mono/libAkSoundEngine.dll
Fallback handler could not load library C:/Program Files/Epic Games/MagicTheGathering/MTGA_Data/Mono/libAkSoundEngine
Plugins: Failed to load 'C:/Program Files/Epic Games/MagicTheGathering/MTGA_Data/Plugins/AkSoundEngine.dll' with error '%1 is not a valid Win32 application.
'.
(Filename: Line: 298)

Fallback handler could not load library C:/Program Files/Epic Games/MagicTheGathering/MTGA_Data/Mono/AkSoundEngine
Fallback handler could not load library C:/Program Files/Epic Games/MagicTheGathering/MTGA_Data/Mono/AkSoundEngine.dll
Fallback handler could not load library C:/Program Files/Epic Games/MagicTheGathering/MTGA_Data/Mono/AkSoundEngine
Fallback handler could not load library C:/Program Files/Epic Games/MagicTheGathering/MTGA_Data/Mono/libAkSoundEngine
Fallback handler could not load library C:/Program Files/Epic Games/MagicTheGathering/MTGA_Data/Mono/libAkSoundEngine.dll
Fallback handler could not load library C:/Program Files/Epic Games/MagicTheGathering/MTGA_Data/Mono/libAkSoundEngine
Plugins: Failed to load 'C:/Program Files/Epic Games/MagicTheGathering/MTGA_Data/Plugins/AkSoundEngine.dll' with error '%1 is not a valid Win32 application.
'.
(Filename: Line: 298)

black screen started apearing after eldrain update. since then it got worse with every update. the game is unplayeble right now and wotc isnt attending nor willing to attend this issue. on the longterm it will backfire on them, and i hope they now it. till then it is better to stop loosing money cause they have showed that THEY WILL NOT RESPONSE NOR TAKE ANY RESPONSABILITY. CHEERS ANYWAYS.

Same to me

I still have black screen and can't do nothing about it. I can't reach the game log due to the black SCREEEN!

Early in Match, opponent played the Green Cavalier elemental and the unity loading bar thing popped up the game stopped responding and then crashed. I've included the log.

Hey
Yeahh, nooo....
It got worse again.
I started with Eldraine, and I could simply play and enjoy the game. I even could watch yt in a browser on another screen at the same time!!
It noticeably started to break, when that lava-map was introduced, randomly got hard graphical glitches there, like missing, black chunks. Apart from that, I randomly get dark cards, black boosterpacks, or chunky graphical fx, eg for the “summoning sickness”-fog..
Then that black screen occured some versions later. But I still could play randomly. Mostly when directly starting a game and not going to other tabs like the store, or the decks.. Worked for a few games before the "BSOD" occured.. After that the "BSOD" mostly(!) remained until game restart..
Now the BSOD is even more likely and happens to show up any time..
The match seems to happen, I can hear it, and my mouse seems to click on buttons, but I can't see it. Thats how I always experience the BSOD.

Now do I run mtga on a toaster?! Yes, maybe (a recent w10 + both recent vcredists, with some AMD quad-core with 2.6GHz, 4Gb Ram, a gf9800gt with 1Gb - yes it's a toaster). But it's the same old toaster from Eldraine. It's a card-game, with okish graphics, steady scene, mostly some 'quads' flying around, could run on OGL 1.x... And shouldn't updates make a game run better anyways?

how can it be that demanding? are you in the background mining bitcoins??

Google's auto-complete suggests for "mtg arena" - "crashes" it's not such a good sign, isn't it?

Oh and I also had to switch languages to avoid those crashes. Seemed to work in the last version again, But now I had to change it again to english.

Apart from that, the game now takes really long on the 1st match to load, usually ending with a BSOD. Next matches load much faster, nearly "realtime", but still ending in a BSOD most of the time..

I tried the msi-installer. Didn't work for me it seems.
But I wonder, why it installs a x64-game in the "program files (x86)"-dir... I'm even relatively sure, I removed the "(x86)" from the path-string on installation.
I wanted a fresh install, but hat to notice, it didn't delete my user-data, auto logged in.. (and I couldn't find it at 1st glance - any idea how to completely remove it on uninstall anyone???)

And one more thing: I tried it on a linux machine too with wine. After some issues with the installers "(x86)"-confusion, not finding the game there, it worked without a BSOD, but with low fps. And that with an even more toaster-like GPU, some ATI Radeon with only 512Mb Ram! The CPU is a more recent i5 actially.. Sadly sparky really started to spark, by shooting polygons everywhere after some time. :(

But now here is another thing:
Why did the game actually download 4.6 Gb for the game on my w10, but only 2.9 Gb on linux-machine???????????????? I both times used the same msi-installer.

The drugs you wizards deliver are nice, but the way to consume them is a pain.. I really wonder, if this is supposed to be a bad trip..

Would be nice if people, who managed to make it run again could post some logs or specs - anyone?!

Any experinece if submitting this to the 'Technical Troubleshooting', as the "customer support bot" suggests, makes any difference?!

Ty & Bye!

I have newly started playing this and have tried to complete the colour challenge for the last few days and every time I try to play the screen blacks out, however the game is still on as I can play cards blindly.

I have been able to play a full session with the game in a non-English language. So far, the last update seems to have solved the crash problem I had.

I hope it will solve yours too.

GG