MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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918 results found
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Touchpad Horizontal Scroll in Store freezes at gaps between items.
When in the store, using a touchpad, horizontal scrolling can interrupt if the scrolling lands with the mouse pointer on a gap between items, when using two fingers on the touch pad scrolling side to side.
Method to reproduce:
Visit Store - Bundles
Mouse-over an item near the middle of the screen.
Using a touchpad, use two fingers to scroll to the right and left, repeatedly.
If the scrolling stop steps, even during the middle of a continued scroll, on the gap between items, the user must move the mouse icon over an item.Needing to move the mouse in…
1 vote -
Details not displaying on Mac PC
I can see the pictures on the card, but no text. Playing on MacBook Pro - MacOS Ventura
Give us the steps to reproduce the bug -I login, and most of the graphics are blacked out - I attempt to play a round, and only the images appear for both my cards and the opponents. My cards are cut by the bottom of the screen.
Note which platform you’re using (PC, Steam, Mac, Android, or iOS)MacBook Pro
Enter the actual results you’re experiencingPhotos and recent logs below for examples.
Enter the expected results of the featureI…
2 votes -
log bug
before downloading screen i see that authentification was failed because of timeout
3 votes -
MTG Arena does not work after the last update
I can't log into the game after the May 10 update. I use PC. I reinstalled the game many times and also flushed my DNS, but it didn't help. After entering the login and password, the message "waiting for the server" appears then "authentification failed" and nothing more.
3 votes -
1 vote
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Load screen
Game crashes right at start up. Goes through the loading and waiting for server but then exits the game and back to my home screen.
1 vote -
What is happening with the updates ?
Hello WOTC staff and everyone,
Sorry if I'm making a double here.Whats is happening with the updates ?
I'm playing most of time on my phone (android) and I'm receiving alerts that my client is obsolete with a 1GB update twice a week !
It's a mess to download so much data, so often.
What is going on ?1 vote -
Can’t see the card text
Since yesterday the system shows me the cards with no text at all and with some weird art where it should go the text. I thought it was a WiFi or Internet problem, but I already used 2 different WiFis and my normal internet. These made loose 0-3 a Quick Draft and I just purchased another one, but the cards are still looking weird. I uploaded a Screenshot so you can see what I mean.
3 votes -
Full screen being deactivated on start/end of a game
When starting or ending a game, MTGA disables full screen, causing the player to have to reenable it as the game starts anf after it concludes.
3 votes -
Game stuck on "Error Updating Data" screen
Game stuck on "Error Updating Data" screen after today's update. A few weeks ago after the EOE update, the game was stuck on "Retrieving Asset Manifest."
Does the game just freeze in a different way after each update???
1 vote -
Tragic Artwork
The Tragic Poet artwork has been on the home screen for the "Latest Decklists" link forever. In my opinion, it's not a good artwork to begin with, and it doesn't match anything on the home screen. It's ugly and could easily be changed to anything else, why not make it match the current aesthetic of the client? Give it a new skin with each set release? I'm so sick of seeing it when I play Arena.
1 vote -
IOS App never starts after sleep
On iOS on an iPad Air, it is never possible to start the app when it’s been left open but unused for some time. It fails in a number of ways:
- loops Reconnecting, you press the button, it spins, asks you again
- app starts but is not logged in, shows War in Momir or something, has none of my decks or profile
- says can’t log in, this happens when an update to the app is required. Starting the app from scratch will tell me an update is required, but loading from sleep never will until I close the app and…
1 vote -
google play
do not use google to handle anything i did not give permission, they cannot be trusted to handle data or oayment as clearly evident by yet mlre data breeches and nothing google works on my phone, they are the most problematic issue with apps acting as they should instead of how our all mighty gatekeepers would allow, this may be causing other errors in the app, as frequently play has to be turned of fir correct app functionality. you guys get a kick back for letting google harvest data and theft funds and purchased data?
1 vote -
Adventure text is misleading
Adventure text currently say "You may cast this card as an Adventure, after you do exile it." This implies that as long as the card is cast it will exile which is incorrect. The actual rules for adventure state "715.3d Instead of putting a spell that was cast as an Adventure into its owner’s graveyard as it resolves, its controller exiles it. For as long as that card remains exiled, that player may cast it. It can’t be cast as an Adventure this way, although other effects that allow a player to cast it may allow a player to cast…
1 vote -
Take Action/ Decline Button triggered 432 times
Please create a one time clear out when certain abilities trigger multiple times. I destroyed an artifact, which created 216 creatures. Those non-human creatures coming in triggered both of my Wildborn Preservers to trigger. It made 432 prompts that I had to clear out individually. I obviously wasn't able to do so in time and went through a whole time out session. I also suspect that I won because when I swung, he wasn't able to clear out my attack on his side. I really was going to play it out until he ran out of cards or something. We…
1 vote -
kellan, the kid voice over when selecting a avatar is lower than the rest of the others
when you select specific avatars on the profile view, we recieve a voice over of that character speaking. Kellan, the kid's voice is specifically at a lower vollume than the rest of the voiced avatars.
3 votes -
View Browser button
When starting a new game, I was watching Battlefield waiting for my opponent to choose its cards. When I could choose if Mulligan or keep I click again View Battlefield. Then choosing to keep my cards the "View Browser/View Battlefield" button would not go away and stay during match.
2 votes -
pertes de connexion
pertes de connexion avec freeze sur windows 11 depuis ce matin.
2 votes -
Dollmaker's shop and urabrask's forge
With dollmaker's shop out and Urabrask's forge. When I get the phyrexian token it's not triggering the toy creation at all.
9 votes -
Failed to find asset's
Arena will relaunch to verify assets that is the message I get while connected to my Internet when using my data it tells me to download an additional roughly 3 gb worth I did that and could play till I exited the app then it repeated both actions can't verify or download the additional 3 gb which makes no sense to why I have to keep downloading the same file
1 vote
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