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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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918 results found

  1. Fallo al comunicarse con el servidor

    Llevo 4 días consecutivos sin poder conectarme por las noches, cada vez que trato de iniciar sesión aparece un fallo de comunicación con el servidor. Los días previos, al comprobar estado aparecía notificación de mantenimiento, pero hoy simplemente no conecta. Esta mañana puede conectar, pero ahora de nuevo por la noche me es imposible. Espero puedan solucionar el problema.

    Gracias por su atención.

    1 vote

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  2. ASSET ERROE DETECTED

    Both on PC and smartphone, for a couple of weeks. If I am connected to WiFi, upon starting the game it shows me "asset error detected" and starts a download. The connection does not give me any issues with other apps, but I have still contacted the provider who confirmed that there are no blocks or network problems. The technical service of Arena has not been able to help me. Has anyone experienced the same issue?

    1 vote

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  3. ERRORE DI RISORSA

    Sia su PC che su smartphone, da un paio di settimane. Se sono connesso al WiFi, all'avvio il gioco mi segnala "errore di rete individuato" e parte un download. La connessione non mi da problemi con altre app ma ho comunque contattato il fornitore che mi ha confermato che non ci sono blocchi o problemi di rete. Il servizio tecnico di Arena non mi ha saputo aiutare. Qualcuno ha riscontrato lo stesso problema?

    1 vote

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  4. Account error after most recent update

    My computer won't start Arena

    My laptop does, they both run the same version of windows
    The error shows that there's a problem with updating/fetching it's earlier data

    It won't even start the game on my computer even after reinstalling and checking for corrupt savefiles

    2 votes

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  5. Codex Description for Pioneer and Historic is blocked by card

    In Codex of the Multiverse / Ways to Play /Formats / Constructed, the Pioneer and Historic descriptions are blocked by an Alchemy card. Device I am using is the iPad Air 4th generation.

    2 votes

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  6. Crash on Android

    Since the update of July 24th 2025, when playing creatures with hyperspace or while conceding, losing, winning a game. The app crashes.
    This cost me an entry fee for a quick draft.....

    1 vote

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  7. BUG: Ways to play constructed format page obstructed by ghost card image.

    When I went to learn about gameplay formats I found it impossible to learn about some of it because of a random card covering up a ton of the text on iOS.

    1 vote

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  8. log in

    impossibile to log in ,always server status check .

    13 votes

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  9. Bug: ICRs from Mastery Pass not showing on screen

    At Level 21 of the Edge of Eternities mastery pass, the award did not appear on screen like it should have. I did appear to receive the award, as I could find the new Mythic cards in my collection, the award didn't appear on screen like normal.

    1 vote

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  10. exploit

    "Exploits" catégorie issues

    All are -1/10, even when already at 10/10 before this bug.

    1 vote

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  11. The game randomly re downloaded even though I was playing earlier in the day

    I played a couple games after work and then when I went to play some games after dinner arena started installing the full 11gb . When it finished and I tried playing the interface was so slow and buggy I couldnt even open the tab to exit the game. Tried restarting the computer and internet the Arena interface was still unusable. Uninstalling it on steam also took weirdly long. Another bug I noticed is Cavern of Souls on Eldrazi made Ugin Eye of the Storms uncounterable.

    1 vote

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  12. Matchmaking Server Does Not display Cancel UI

    If I enter a rank match, then cancel, then repeat this infinitely, the following happens:

    1. at some point after 3-30 cancel attempts, the cancel button will disappear. (Disabling my ability to cancel the match)
    2. Or there will be no delay and I am immediately matched with play in fraction of second (AI I assume)
    3. The cancel will disappear, but the timer will go infinitely like 5+minutes, but when I Force exit the client, then reenter the client, the there's a resume, then it looks for a match, but disables the Cancel UI. If I do NOT re-enter the client, I…
    1 vote

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  13. Bloomburrow Asset error detected loop

    at loading card database I get a message stating "asset error detected /n Arena will relaunch to verify asset contents." I click ok, arena restarts at retrieving asset manifests, and error pops up again. Have restarted my computer, uninstalled the client, to no avail. On Mac through Epic Games Launcher.

    13 votes

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  14. ARENA FROZEN AFTER UPDATE (DAY 3)

    A few days ago Arena did an auto-update 11GB (which is strange as I've already updated for EOE).

    Since the update ARENA has been frozen, I can load the main menu page, but clicking on anything freezes the system.

    This is a Macbook platform issue.

    (I've turned off and on the app and the computer and uninstalled the game and re-installed for reference)

    Please fix soon it's been three days...

    1 vote

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  15. IOS App not starting

    Starting today around 10:00 GMT I haven't been able to open my app on iOS.
    When I try starting the app my screen goes black and after 10-15 seconds the app closes and I return to my home screen.

    • Both the MTG Arena app and iOS is updated.
    • I tried deleting the app and reinstalling.
    • I tried closing all apps.
    • I tried restarting my device (both hard and soft reboot).

    So far nothing has made a difference.

    2 votes

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  16. Bug on opening app IOS

    Since 2 days, when I open the app, I’m facing a bug that force me to re- download 3,34 GB . I try to reinstall the app but I have the same issues. This problem occurred every time I open the app.

    1 vote

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  17. Unable to play cards from top of library

    I am unable to play cards from the top of my library mid game. I will have out Traveling Chocobo and the game will only let me hold to see the card in greater detail. It will not register that I am trying to tap or drag the land/bird card into play.

    1 vote

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  18. Network Error 7-Aug-25

    Cannot communicate with server and log in.

    1 vote

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  19. horizontal view + sideboard graphical glitches in deckbuilder after playing any bo3 match

    On PC, after playing a best of 3 match, the card lists in the deckbuilding screen can randomly appear with a jumble of assets in place of the normal colored boxes. This has only happened some of the time, even using the same deck, and closing and opening the game can fix it, while using the Repair Game Files option does not.

    1 vote

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  20. Resolution issue

    2560 x 1600 Resolution Cutting off Card Text on Screen

    Please make the text fully visible at this resolution.

    6 votes

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