MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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918 results found
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Inconvenient display of Stellar Sights Cards
When displaying the deck list as shown in the attached image, it is inconvenient that the names of Stellar Sights cards other than those at the bottom cannot be confirmed at first sight.
There are problems with posting the list as an image, please indicate the card name at the top of the card as you would during a match.1 vote -
Renewal Rewards inspection bugged
Long pressing to inspect the renewal rewards on an Android phone is bugged look at the picture to see what I mean. The inspected card is presented behind the small version of the card so you can't read the card.
1 vote -
2D Cat Companion
During a Midweek Magic event, the opponent's companion was a 2-dimensional flat sprite. It was angled in a way that it was very hard to see. Otherwise, it behaved normally, performing animations and scrolling left and right.
1 vote -
Stellar Sights cards display no information about their rarity
Stellar Sights cards display no information about their rarity, making it much less convenient to check which wildcards are needed to craft them - you have to actually try crafting them to see that info.
It also may affect some rotating formats like Pauper or Peasant.1 vote -
Aetherspark Card Style Looks Terrible When Equipped
The Aetherspark art is stretched out and looks very bad when it is equipped to a creature while the premium card style is chosen. Since it is a premium cosmetic, it feels like a bit of a rip-off since most of the time spent with the card on the field will be while it is equipped.
1 vote -
Add option to sort cards in hand right to left
When you draw your hand, the game always sort it from left to right:
- First Lands, then cards ordered from lowest to higher CMC costAdd a menu option to allow me to choose the Order I want (right to left):
- First cards ordered from higher to lower CMC cost, then Landsthanks in advance
1 vote -
Lost a Booster Pack
I had 10 Edge of Eternities booster packs. (6 from prerelease, 3 from the email, and 1 from the mastery track.
I tried to open one. It waited for a while, and then gave me a blank error message. I clicked the button to exit out of that and played a game or two. I returned to the Packs interface. I still had 10 booster packs. I opened one. It was slow, but the pack opened normally. However, after looking at the cards I opened, I only had 8 packs remaining.
I assume the problem is due to excessive load…
1 vote -
Deck Builder Card Count text is inaccessible (eg, “0/100”)
The red text on bronze background for the card count is so hard to read and definitely not accessible. Would be awesome to get a bug fix in for this.
1 vote -
Unable to get collection
Title says all. Impossible to connect to servers in a stable manner. The error states 'network error - unable to get collection'.
Tried all possible solutions listed in the troubleshooting section and nothing worked.
Thanks
31 votes -
class enchantment
Class enchantments and other multileveled enchantments have a black background under the text section, making it impossible to read the effect.
1 vote -
Edge of Eternities Video
The Edge of Eternities video should be a link in the message. Never should I have to "ALT F4" to exit an unprompted video. This is like putting an unskippable ad without even a timer on it. Horrible marketing. Makes me not care about the story in the least--activity not care, honestly. It also makes me not even want to open mail on Arena in the event it is tried again. Do not hijack people's devices. Period.
1 vote -
Typo in Saheeli's Lattice Craft helper text
The helper text for Saheeli's Lattice has a period instead of a comma before "Exile this card" at the end of its ability cost. Every other Craft ability ends ", Exile this card:" while Saheeli's Lattice says ". Exile this card:"
1 vote -
Inbox cutscenes should be skippable
When opening the message "Get ready for Edge of Eternities" in the inbox, a non-skippable cutscene starts playing. The settings menu can be opened with the Escape key, but none of the elements in the settings menu can be interacted with.
- The cinematic should be skippable.
- The settings menu elements should do something when clicked.
Steam version
Workaround to skip the cutscene is to close and re-open the game.
1 vote -
Achievements are dropping games played
Achievements are dropping first game played.
I have been playing some new formats to complete the MTG arena formats achievements. However I have played 10 games of alchemy only to be credited for 8 and 7 games of explorer but credited for 6
It seems to be dropping the first game of the day in each case as my first days alchemy was 3 wins/3 losses for 5 games and the second was 2 w/2l for an additional 3 games.
4 votes -
Black screen after start (MacOS)
Since the most recent update, I only get a black screen after starting MTGA. The game loads until "Loading initial screen", then when it switches to the initial screen (I assume), it goes black. I still see the cursor. However, app seems to freeze.
MacOS Sequoia 15.5 - all updates installed.
1 vote -
unable to re-roll rewards
Since the latest update I am unable to re-roll the daily rewards.
Can you please fix it!1 vote -
Menu frozen during cinematic
There is an email that plays a cinematic for the new edge of eternities. You can't cancel. You can't skip. And if you try to open the menu, nothing is clickable.
I wanted to unmute my audio but apparently UX is too difficult for Arena devs...
1 vote -
Cut scene not able to be skipped
The new cut scene is not skippable, forces my PC to full screen, and when I hit the escape key it brings up the settings screen and the back triangle button does not work, nothing happens when I try to click it to go back. Also, the white text was often difficult to read because it was set on a bright background with no contrast. Here's what is needed:
-Add a skip function to this and all future cut scenes
-Make the cut scene match the windowed/fullscreen option that the game is currently set at, do not force fullscreen
-Ensure…1 vote -
The Companions button causes the app to shutdown
After buying the Final Fantasy pre bundle with the pet Moogle, I have been unable to change my pet. If I go under Profile and click Companions, the app shutdowns down after about 10 seconds. I also see the same behavior if clicking Companion under Deck details. Seeing this behavior on Google Pixel phone.
2 votes -
no numbers playing on my mobile
using my mobile (Android) to play and can't see most of the numbers within the application. also importantly includes life total number within game play.
2 votes
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