MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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733 results found
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Arena Cube Draft removes a card from my pool and says its not legal.
When I go to build my deck Arena removes a card from my pool and says its not legal in the format. The card is Llanowar Elves but from everything I can see it is legal.
1 vote -
Cant select or use cards I own
Cant select or use cards I own and have used before in Historic.
1 vote -
Unable to play Jump in!
Cannot resign a deck in "Jump In!" mode, the activated button says "home" which just takes me back to the main screen & i am never able to play the mode.
Additionally i have no ability to resign the current deck that i am stuck with.
This problem persists both on windows and Android.
Uninstall & reinstall on both platforms does Not resolve the issue.Cannot resign a deck in "Jump In!" mode, the activated button says "home" which just takes me back to the main screen & i am never able to play the mode.Additionally i have no ability…
32 votes -
Import Deck bug
I imported a Brawl deck and this happened. All the cards in the deck are stacked on top of each other! If you click on the top one, it goes away and you see the next one.
1 vote -
Display count of Legendaries in deck builder
Many recent limited sets have had a "legends matter" subtheme. While it's possible to manually check these, it would be very convenient if this was added as a subcategory in the "deck details" screen of the deck builder. Cards may already be double counted due to multiple types, so that should not be a concern. Thanks!
2 votes -
EDGEofETERNITIES
アルケミーパックを３つ開封したところ違うパックのアルケミーカードが出てきました。
返金を要求します。1 vote -
Rare awards
Been playing for 2+ years now, saved all my wildcards and trying to max out a set.
The result is that RARE (gold) wild cards are about 150 lower than every other type (including mythic).
Basically there is going to be no way to accomplish this task unless the amount of rare gold cards is increased for awards.In the instance of Final Fantasy set, the quick drafts and such don't show up enough to even play/draft the remaining cards...
Players should have a way to "cash out" certain cards of 1 level to buy the same level in a…
1 vote -
MTGA giving gems when collection not complete (foundation)
Hello,
This morning, I spent 4 boosters for nothing: each time I got gems instead of a rare (foundations) even though I am very far from having finished my rare collection (I am at 50 % of the collection for this extension).
Are you going to compensate me? how to do it?
Worse, cards have disappeared from my collection. Rare, cats that give +1 +1 and drain life. I had two and now I have zero.
What is happening? Do you reimburse people or not?8 votes -
Land & Sleeve Quality-of-Life Improvements
Is there anything in the works that would allow me to remove or hide items from my collection? This would be extremely useful for lands. I have way too many lands, and only want to use the special ones I've bought, but it takes forever to find all of them because I can't “sort” those out from the rest of the lands I'm forced to receive every set. A “hide” feature would help tremendously with card sleeves as well – they take so long to load that I never even bother to open that menu. :/
There's also still a…
1 vote -
Wild cards from packs and unlocked wild cards from pack opening are not registering to account.
Wild cards from packs and unlocked wild cards from pack opening are not registering. I've lost probably at least a dozen wild cards over the past two weeks.
1 vote -
all the cards/packs in my account were removed randomly
all the cards/packs in my account were removed randomly
1 vote -
1 vote
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(Android) Following September 2nd, 2025 patch : game crashes or freezes when accessing Decks
(Android) Xiaomi 11 Lite 5G NE
Following September 2nd patch : game crashes or freezes when accessing Decks
When trying to access the Decks tab, the game crashes back to the "desktop".
Also happens when trying to access Decks from an event (for example Midweek Magic) : I cannot select a deck from my list, therefore I cannot play this event...
Also happens when trying to edit any deck from "Play"
This bug is absolutely replicable, 100% occurence since yesterday's patch.
So for now I can only play my decks that have been previously played from "Recently Played". Any attempt…
1 vote -
missing
Missing cards from multi-pack reward (20 packs) I opened today. I had cards that I received through packs (EoE) that are not showing in my collection.
1 vote -
deckbuilder
Deckbuilder bugs - Can't add cards from deck zone, and Apply styles button doesn't work. See attached log and picture showing the problems. Inside the deckbuilder the + icon is grayed out despite only having 3 copies of a card total (none in sideboard). I should be able to add another torch the tower but this button is grayed out when it should be able to add 1 more. Second issue is the apply styles button doesn't register when you click on it. It stays as shown indefinitely.
1 vote -
Deckbuilder Bugs
Deckbuilder bugs - Can't add cards from deck zone, and Apply styles button doesn't work. See attached log and picture showing the problems. Inside the deckbuilder the + icon is grayed out despite only having 3 copies of a card total (none in sideboard). I should be able to add another torch the tower but this button is grayed out when it should be able to add 1 more. Second issue is the apply styles button doesn't register when you click on it. It stays as shown indefinitely.
1 vote -
No Card Styles during Draft deck builder - even the "apply card styles" button
Card Styles in my inventory won't apply during draft: styles don't show in list of cards and there is no "apply card styles" button that usually appears in the lower half of screen.
5 votes -
Card shuffle
I’ve spent over $100 on your game and I want my money back! If you can’t program an algorithm that F**g Uno figured out a decade ago then you need to spend some of my money to hire a real programmer. Matter a fact I want your programmers to look at my message and get mad and go into the game and ** me even harder no lube! Because at least then I know you dckheads are actually reading this sht instead of doing what ever other money mongering company is doing rn which is taking…
1 vote -
Crafted only one Paradox Engin, but cost two mythic cards
Crafted only one Paradox Engin, but cost two mythic cards
1 vote -
Deck lost changes - no sync
I made some changes in my deck with "Nikos dimir" from mobile I played all night. The next day I played from pc and the deck lost all the changes. I then tried mobile again and ot also lost the changes. :(
1 vote
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