MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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990 results found
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Class of 9/3 achievement missing non-Sparky indicator
Four of the five Yargle Day achievements contain the indicator text "Neither games against Sparky nor Direct Challenges qualify".
The Class of 9/3 Achievement does not have this text, but nevertheless when I built a deck to play against Sparky it did not award any progress towards the achievement.
8 votes -
Unable to get draft progress
Started a Foundations quick draft the other night, and when I came back to it next morning it gave this error.
Asked Customer Service for help, they gave me gold but the error remained.
Asked again, they said "reinstall the app." I did, and the error remains.
Asked yet again, and they passed the buck to you good folks.
So, can someone please go in and clear/reset/grease whatever needs to be fixed?
Help me, Product Suggestions Kenobi. You're my only hope.
5 votes -
BUG - Arena Cube draft won't start
I did complete my last Arena Cube Draft and got a message saying the system couldn't confirm my last pick. When I try to rejoin the event, only the button ˜Start Draft˜ is available, and when I click it, I stay in the queue forever. I can't drop or enter the cube queue again.
7 votes -
Fleem
Despite playing multiple pick two drafts, I didn't get the Fleem cosmetics.
6 votes -
No Fleem
Oct. 3 and no Fleem cosmetics after opening 10 OM1 packs. What's the point of having a free fan event like this if you're gonna fumble it so badly? We shouldn't have to fill out bug reports for this.
6 votes -
Still no Fleem cosmetics :(
I purchased 10 Omenpaths packs from the store after seeing the "Don't Let Your Fleems Be Dreams" email and opened all of them, all before September 30th, yet my profile remains Fleemless. :( That little guy is the whole reason I spent my gold on Omenpaths packs instead of EOE or other cosmetics, so I would really like to receive them at some point!
6 votes -
Can’t check deck stats on premier draft
When playing on ATLA premier draft on mobile, during deck building I am unable to check my stats. After tapping to see creature/noncreature spell ratios, color ratios, etc., when I attempt to tap the back button the prompt to change my deck name appears and I have to go do a different tab to go back into deckbuilding. It’s extremely frustrating and once back in the deckbuilding, all the cards in the pool are added and you start from scratch.
4 votes -
Bug Report – “Sigarda’s Summons” not consistently applying to Earthbent non-creatures
Hi,
I’d like to report a bug involving Sigarda’s Summons.It seems that the card does not consistently work with non-creature permanents that have been turned into creatures via Earthbend. The behavior is very inconsistent:
Sometimes the Earthbent non-creatures become 4/4 Angels with flying, as they should.
Sometimes they only gain flying, but do not become 4/4.
And sometimes they gain no benefits at all from Sigarda’s Summons.
I’ve tested this across multiple matches and the results appear random. It looks like Sigarda’s Summons doesn’t always recognize Earthbent non-creatures as valid targets for the replacement effect.
Could this interaction be…
2 votes -
Through the Omenpaths Premier Draft Error
I used 10,000 coins to enter a Through the Omenpaths Premier Draft event on iOS. After completing the live draft, the event crashed while deck building. After restarting the mobile app, the Premier Draft event no longer exists, and the 10,000 coins are still missing from my account.
5 votes -
Event disappeared
I had just finished a game in the new OM1 draft and the game stopped displaying 3 events, OM1 draft, EOE premier draft and FF premier Draft. In addition now i can't enter my account with the timeout error, even if my girlfriend's account works in the same PC (the events still aren't present in her account too)
6 votes -
The Legend of Yangchen Bug
In premier draft ‘The Legend of Yangchen’ failed to reveal the opponent's choice of my permanents, causing the loss of 2 permanents instead of 1 on my board. Resulting in a loss. Please fix this issue and refund this draft. I played 4 or 5 drafts this was the only error that occurred.
4 votes -
Best of Three Pick-Two Draft
Pick-Two draft feels way too swingy, especially with only 2 losses. If you're not going to place it at 7/3, then let us choose Bo3 to mitigate the play/draw and general deck wonkiness RNG.
6 votes -
jump start event
The midweek magic jump in! for me has bugged, i picked two decks and its givening me 27 lands it pretty much impossible to win a game with this deck, ive been trying.
4 votes -
Jump In manabases not handling hybrid mana correctly
My MWM Jump In combo is Gliding+Hei Bai.
Every non-land card in that deck is castable using only white mana. But because Hei Bai contains hybrid mana cards, it's classified as a three color deck, so the system stuck in 3 forests, 3 swamps, and 4 multicolor taplands to "help" me cast my cards.
3 votes -
Pick two draft is awful
Pick two draft for through the Omen paths is awful. Not only is it more expensive for me reason, the payout is really bad. I don't understand why 1 wins gets you 150 gems but 2 wins get you 800. Also making only be 2 loses before you're kicked out is really awful for an overpriced event. I'm really frustrated and angry with it.
6 votes -
31 votes
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bug
Through the Omenpaths Traditional Draft ended up being a pick 2 draft instead of original. did not select pick 2 draft.
6 votes -
Win a Box event disappeared 1h after it went live
Started an MH3 win a box event about 45 min after the event went up. After building my deck, it said error to finish the deck and then the event dissapered entierly. Result me loosing the 8000 gems without beeing able to play a single game.
5 votes -
I participated in Arena Direct, but only a few cards are displayed. Restarting the game doesn't fix the problem.
I participated in Arena Direct, but only a few cards are displayed. Restarting the game doesn't fix the problem.
5 votes -
5 votes
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