MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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920 results found
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App Crashing Whenever Play Is Attempted
Whenever "Play" or any of the event windows are selected, arena will crash. Cache reset did not fix this issue.
1 vote -
チョコボ
チョコボ、ジェイスチョコボ、チャンドラチョコボが相棒に設定しても反映されません。チョコボ実装当時からでバグでその内直るのかなと思ってましたが四ヶ月も経ったので報告させてもらいました。何か解決策、対応策はあるのでしょうか？
1 vote -
Cannot see opponent life
During a match, the opponent's character may appear in the center of the screen and their life will not be displayed.
This interferes with normal gameplay, so I would like this to be fixed.1 vote -
Missing titles, companions, emotes, avatars, and achievements
For the past 3 weeks I have been missing all of my titles, companions, emotes, avatars, and achievements. I've tried reinstalling the game multiple times; using the stand alone client and the steam; and verified installation integrity multiple times. Not sure what to do.
2 votes -
Multinous Massacre Fix
I think when Multinous Massacre is on the stack (EOE) UX doesn't show whether caster chose Odd or Even
1 vote -
Constant downloads
Why is it every time I try to load up the game there is a 150 MB download to start? What is going on with this game? This can happen multiple times in a day. WTF?
3 votes -
people using exploits to win
yea how tf is it legal for someone to exploit the game to win? i just had a guy use an effect loop to bog down the game with 500 tokens and he had 200 effects popping off, which prevented me from being able to even do anything yet I WAS THE ONE GETTING PENALIZED. my timeouts were being used because i was FORCED to wait for his 200 effects to pop off and he bogged down the game so much it was running at 0.5 frames per second and I WAS THE ONE who used timeouts. he only won…
1 vote -
Authentication failed
Authentication failed when trying to log in on android on two devices, samsung tablet and Samsung galaxy. No found workarounds. Other internet services working
2 votes -
2 votes
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Repeated Authentication failing
Repeated Authentication failing Feb 18th 2025
7 votes -
waiting for server then the current game just ends
During the game Waiting for Server is shown.
Then it blinks a couple of times the screen is black and Waiting for Server is shown.
Then I am in the Main Menu and the game is lost.12 votes -
assets.mtgarena.wizards.com has AAAA record but does not support IPv6
The client uses
assets.mtgarena.wizards.comto download new card assets, required for updating the client.
That domain has a CNAME record that eventually resolves to a AAAA record, but the server does not properly support IPv6 and drops connections.
When the computer supports IPv6, the connection to that host is done through IPv6, which is not properly implemented, resulting in the client erroring out on the update screen.To remedy this issue, one of the following should be implemented:
1. The client should implement an explicit fallback to IPv4 when the connection to the IPv6 address fails
2. The server used…1 vote -
Impossible de démarrer
Depuis cette nuit, l’application ne démarre plus.
1 vote -
i filled a form before it being deleted by your lousy web form handling., I cannot login at this time.
lousy web forms. lousy results, iit says all operational. It is not ALL operational at all right noe, and looking into it is a miserablre experience.
1 vote -
Mobile bug freeze
Since the last update, the game freezes nearly every time I try to play a card. Phone is Pixel 9 Pro. Clearing Cache and reinstalling didn't help.
2 votes -
[BUG] Unable to sign into Zendesk support portal
When clicking Sign in on the Zendesk support portal I'm simply redirected to my Wizards account main page.
Issue seems to occur due to having changed the email address on the Wizards account while Zendesk still expects the old email address.
This bug prevents me from signing into the support portal to create tickets.
Issue occurs across browsers and across platforms
3 votes -
Final fantasy packs gone. Golden pack gave no ff.
47 of my fin packs disappeared and i opened one of my golden packs and got no fin cards. Searching for them and they don't show up.
3 votes -
Card Baleful Strix does not appear on searchs, and do not appear ok in acreated deck
I have a deck with BALEFUL STRIX (1/1 deathtouch/flying arttifac bird) and it does not show it properly in games, causing not to stay in the battlefield.
Also it cannot be retrieved from the deckbuilder to be added in new decks.1 vote -
visual glitch
This has happened for about 2 or more days, I have been playing some standard best of 3 and every time I have played it gives me this weird visual glitch without fail and I just don't know what to do about it. It's annoying because I can't access certain menu options until I completely reboot the game.
4 votes -
attack step didn't give me priority despite having mana to cast an instant
when opponent went to attack step, client never gave priority to cast an instant
had 2 mana available, rally the monastery in hand, and had cast a spell previously that turn for rally the monastery to have reduced cost, went straight from main phase 1 of opponents turn to damage resolution of combat without ever passing priority to cast
2 votes
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