MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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920 results found
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Android app crashes when Planeswalker are cast
My Samsung galaxy a34 phone with android 15 crashes when playing magic the gathering arena version 2025.52.0.4555
When certain cards are played the screen blanks for a second and then the application gets minimised and I'm seeing the home screen of my phone but first without icons and then they slowly load in.
It is reproducable when certain cards are played, mostly Planeswalker.
Most consistently when the 1 mana Tamiyo flips to her Planeswalker side and when Wren and Six is casted.If I try to re join the game it crashes with the same behaviour as soon as the…
1 vote -
Customer support text box is broken
Typing in these text boxes is a nightmare. Each new sentence or backspace seems to flip what I'm typing backwards and into CapsLock. Including pics of my attempt to submit a request regarding a draft. Had to retype it several times. What gives??
1 vote -
Set collection for FF is incorrect
In the attached images, one can see the list of cards that DO NOT count towards Set Collection Final Fantasy even though it appears they should…?
Thank you for any help.
1 vote -
My client is crashing with every interaction.
My client is crashing with every interaction. It happens whenever I interact with the store or try to change daily quests. I am on PC. Simply hovering over the quest change icon causes a crash. This started with Edge of Eternities. I tried re-installing the software and it still happens every time.
1 vote -
Cancel challenge button color is wrong
Currently, when waiting for a friend in a challenge game to select their deck, the Cancel button is a bright orange Call To Action button. This is confusing, and leads to accidental cancellations of the invitation, as it is the incorrect usage of the orange CTA style. That style should only be used for the most common, most desired action, like Play. In this context, the cancel button should be a smaller, gray, secondary button. This style is used in other places for the cancel button, as well as the not default play button, etc. My guess is that if…
1 vote -
Right Click Enlarged Card Flickering
- Right click a card in hand or on the board during any game
- Platform is PC (not Steam)
- When you right click a card the enlarged image appears and immediately disappears on the left side of the screen (sometimes it's so brief that it's not visible in the recording, but sometimes it stays on screen for a split second longer and it is). Very rarely the card will stay on screen as expected, but it's very rare and I cannot replicate that consistently.
- The enlarged card should stay on screen after right clicking, not immediately disappear.
2 votes -
Window minimization
At the beginning and end of every match the game switches from fullscreen to windowed mode.
15 votes -
要望
起動時のロード画面を選ばせてほしい、もしくは真っ暗に。
蜘蛛を見るのはきついです。1 vote -
Replace Spider on loading screen
Replace spider on loading screen as it triggers my fear of spiders and also issues with too many eyes. Makes me not want to load game to play.
1 vote -
Life gauge is gone
Life gauge is non existent for the other player and their character is sitting in the middle of the game and I can't see anything that's being said let alone how much life they have, so I'm playing blindly... It's happened 2x now in different games , and I'm afraid to join another game just for it to be the same... Please FIX .. :(
1 vote -
Game Shop broken
After last update client show infinity loading when i press open game shop. And it cant be undone too - need to restart clinet. Without vpn and with vpn - problem NOT solved!!!
2 votes -
Click Cancel(mouse) fails / ignored.
At times clicking the "Cancel" button in the UI does nothing.
1. I see the "Cancel" button flicker / change.
2. I heard the audio when the cancel gets clicked.
3. It will force me into the match / The UI for the canel randomly disappears & forces me into match.
4. It might cancel and just record a loss.Please stop using AI..
1 vote -
Website missing format description for Pioneer
https://magic.wizards.com/en/mtgarena/getting-started
On the site, there is no description of the Pioneer format.
1 vote -
Download bug
Found a bug where downloading the latest update for mtg arena will cause a kick before it finishes the download, making the game completely inaccessible.
18 votes -
Recent update broke game doesn't work
Alchemy cards aren't working things are layering the game tries to boot itself up twice The most recent update has done nothing but make the entire arenas unplayable I don't know who you have in the dev team but this game is absolutely broken as **** **** poor Management without testing your updates rolling stuff out so fast because your money hungry this is what test servers are for start using them
2 votes -
black screen
Will see loading screen on start up, but afterwards, will see black screen.
Mac os Sonoma 14.5
13 votes -
Incorrect mana
In my recent match, I had two tapped forests and two untapped plains and the system highlighted the Earth Crystal card in my hand as though I could play it. It did not let me play the card, but it made it look like it would use the tapped forests to try to pay for the card.
This was on the iPhone app.2 votes -
アプリが強制終了されました。
キューブドラフトを実施したところ、対戦相手選択中に強制終了され、しばらくアプリが使用できない状況となりました。その後、しばらくしてアプリに入るとキューブドラフトの負けが１つ増えておりました。このようなことが2回起きてジェムを損してしまったので、補償いただけないでしょうか。
1 vote -
MTG Arena plays two different background musics at the same time after a draw game after a long waiting for matching
When a player attempts to play a game, they may experience some long waiting for a match (perhaps 60 seconds) and then entering a game that suddenly ends in a draw. (This behavior is not what I'm reporting as a bug.)
If it happened, the background music played during the suddenly-ended draw game keeps playing after leaving the battlefield. Then, if they play another game immediately, MTG Arena plays two different background musics, apparently one from the draw game and another from the new game.
Steps to reproduce the bug
- From the home screen, Play > Find Match > Ranked,…
6 votes -
Jump In Not Available - Only Shows Home Button
Randomly last night the Jump In screen changed from "Play" or "Resign" to only listing the "Home" button. I waited until now to file this bug in case the maintenance from earlier today fixed the issue. It did not.
3 votes
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