MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
918 results found
-
Arena won't charge over first page
Arena won't charge over first page. I tried to restart the pc and even download again the application but the problem is still there.
6 votes -
MTG Arena Mobile - Hand Size > 15, Can't Scroll
Playing MTGA on mobile. Playing Emet Selch deck. When Emet is flipped, my graveyard becomes my "hand" and it's sometimes impossible to view and click on cards that are actually in my hand. This becomes an extra problem when I play a card that requires me to discard cards from my hand, because I can't reach/touch of my mobile device the cards in my hand. I end up roping out because I can't click on the cards in my hand because my "graveyard hand" is giant and MTGA mobile doesn't have a good way to scroll over to cards in…
8 votes -
Login Issue - Cannot Authenticate User
I was just on the game. It froze on me, so I closed the program. Now it won't let me open/log back into the game as it won't authenticate my account.
6 votes -
7 votes
-
Android app will not load past loading screen
After update on 7/8/25, Android app will show initial loading screen, but then screen is just black. It does not advance to the game. I did upload the new files. I've tried the app multiple times, including after resetting my phone.
8 votes -
Android App Black Screen After July 8, 2025 Update
The Android app does not load properly for me after the July 8th update.
What happens:
- Open MTG Arena
- Loading screen
- After finishing "loading initial scene", the app goes black and nothing loadsTroubleshooting Steps:
- Closing the app
- Restarting my phoneThis means I cannot play any matches on my phone, as the app does not even make it to the home page before going black.
8 votes -
lost connexion
PC lost connexion 24/09/2025, can't connect to the game
7 votes -
Arena crashed on IOs
Arena crashed i can't log in again, constantly receiving 'the connection lost'.
7 votes -
Sprite bug on main UI
An an annoying 'Sprite' is repeating the same three phrases when I login or return to the main UI after I finish a game
3 votes -
Timeout error
Taking forever to load, then getting a Timeout error: login failed message.
9 votes -
Can't Login
Authentication timeout. On both phone and computer. Even pausing my VPN didn't help.
7 votes -
TextMeshPro abuse with WOTC DisplayName = 100% win rate against Desktop and iPad opponents
MTG Arena does not sanitize user Display Names. A nefarious user can create a Display Name with TextMeshPro markup to have an unfair advantage (100% win rate) against players using Desktop and iPads. This can cause frustration with other gamers and lead to loss of revenue if paying customers decide to leave the platform.
However, in performing this abuse, a player has lost a lot of game functionality themselves. For example, they must also play on mobile only or play with a modified client on an affected device.
It is easy for any user to create a new account (no…
3 votes -
white menu
Menu becomes white after game and sideboard becomes unreadable
12 votes -
MTGA macOS fullscreen resolution bug reintroduced (Aug 20, 2025 patch)
Platform: macOS (MacBook Air M2 13", 2560×1664 display, Epic Games Launcher)
Since the August 20, 2025 patch, MTGA no longer respects custom fullscreen resolutions on macOS.
Before this update, I was able to run the game in 2560×1440 fullscreen (16:9) using Epic Launcher arguments (-screen-fullscreen 1 -screen-width 2560 -screen-height 1440).
After the patch, MTGA forces fullscreen into native 16:10 (2560×1664), cropping UI on the left/right edges, and ignores any -screen-width/-screen-height overrides.
Windowed mode still works correctly and allows 16:9 resolutions, but fullscreen no longer behaves as expected.Steps to reproduce:
On macOS, set Epic Games Launcher additional arguments:
-screen-fullscreen 1…7 votes -
Error occurred, restart of exit application...can't pass this error
when starting client on PC, while "requesting data" gives "an error occurred, please restart or exit application". Restarting or exiting and trying to open the application again, same error keeps popping up. What to do, 2h ago was working perfectly fine
4 votes -
Non mi fa accedere
Non mi fa accedere, la schermata di caricamento si blocca su “requesting format data” dopo di chè mi esce un avviso che mi invita a: contolllare lo stato del server, chiudere o riavviare l’app
5 votes -
Store orange alert icon not going away
I go to the store tab to check the daily deals but it's not going away anymore after the latest update.
14 votes -
Authentication time out, september 28 2025
Can't log in with mobile over wifi or 5g, everythings up to date, no other tabs, may have been dropped in the middle of looking through collection deck building. Android Pixel 8 pro
6 votes -
Good Morning, No Servers...
I was logged in, girlfriend could not log in on her computer and profile. She tried everything. I was playing fine but I logged out and logged back in to NO Connection. Now i cant play either. SERVER DOWN, website lies. Please FIX. 9/28/2025@1231p est.
6 votes -
Error code -1
Error code -1
Will not let me log in
“ A unexpected problem occurred (Error code: -1). Please try again.”
5 votes
- Don't see your idea?