MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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918 results found
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Azula Avatar Resolution
Azula's avatar resolution is super low. I feel cheated out of my gems for this. Please fix.
3 votes -
updates
11+Gb download every time I reboot since Edge/Renewal?!?! This is the sixth time it has downloaded in a week, and this is really not okay... What is missing?
6 votes -
Ipad hidden cards
On Ipad pro 12'9 cards are not visible when you play in the new update.
6 votes -
Advanced Achievement - Taste of Power
Used vital Mythic Wildcards for Oracle of the Alpha just to complete this achievement. I finally cast a Mox Ruby after seven games. I knew it would be worth it to have another achievement locked down. I was very disappointed to see that I did not get credit for accomplishing this feat. What did I do wrong?
18 votes -
Unable to reconnect
I am unable to log in to game just shows me the connection lost screen and I click reconnect but, will not connect.
8 votes -
Unable to Login
I am unable to login to my Wizards Arena account for the iOS app. I keep getting an error message saying the request has timed out.
18 votes -
Large Hand Bug
When you have many cards in hand, Arena won’t allow you to scroll through them on IOS to let you get to the cards you need.
1. I used the -8 ability of Kasmina, Enigma Sage to tutor for Enter the Infinite, drawing my deck and putting a card on top.
2. iPad, IOS
3. Once my hand is full, whenever I tap on a card to try to drag it out, instead I can only access the middle of my hand, regardless of which card I clicked on. (This is in attempt to play Thassa’s Oracle and win)
4.…18 votes -
vault
Unable to open vault at 102%. Loading flashes for a couple of seconds.
3 votes -
Game Won't Stay Fullscreen
Whenever I start up a new match or return to the menu after a match, the game exits full screen mode. This is pretty annoying... can we please focus on forcing the game to stay full screen? If it matters, my monitor is 3440 x 1440p.
10 votes -
Cant claim vault progress
There is a treasure chest icon after getting 100% vault progress, but when I click it I just get Waiting for server... and then back to the home screen and nothing happened.
3 votes -
Simplified Version Default
How on earth does this make any sense?
I can get a card style of a card in JAPANESE but I can’t get the retro brothers war artifacts in the regular frame.
I can’t read the robe of stars and there is no option for the regular edition.
Why have “hide alternate styles” if it does nothing?
You already have “view simplified” as an option when I tap the card but that should be a DEFAULT without the need for me to tap.
When the final fantasy and avatar cards with 99.99% art and I can’t read them? It makes…
1 vote -
Missing Fleem Rewards
Missing Fleem rewards. Purchased mastery pass and competed in limited events prior to the deadline and still have not received Fleem rewards. Please help!!
3 votes -
opponent stack.
My opponent filled the stack with over 200 triggers so I pushed the resolve all, the game ran through my timers while i was unable to respond to my opponent. using all my timers resulted in the game not allowing me to respond during combat. The game becomes highly abuse-able if some?one can control there opponents timer. If i click auto-pass and have zero control of game actions, how am i using my timer?
4 votes -
Account names can be manipulated to be orange, mimicing WOTC employees.
Reproduction steps:
-Sign up for a new MTGA account
-Upon naming the account, name it "<#FF7A05>PUT_ANY_NAME_HERE", without the quotes
-Your account name will now be employee orange.
-This is not visible in-match, but other users you add and message will see it.Platform: The account was made on PC and the account receiving the message was on Android.
3 votes -
Network Error
Unable to join event due to network issues. Please advise.
2 votes -
final fanasty
MTG Arena Direct Token bug? First time on MTGA here. Just played on MTGA Direct yesterday cuz of final fantasy. Spent like $1000 IRL moneys for gems and used all of it to try to win multiple boxes.
I won my second Arena Direct Challenge for Final Fantasy but the token didn't update or shows 2? Does the number change or will it display two tokens? How do i check and cash out and collect my boxes?
6 votes -
Regular Checks for Reconnect on Mobile
It's one thing to disconnect from a match because of your garbage mobile client, but to be sitting there with full client-side functionality and unaware of being disconnected until it's so late you lost an entire turn? In a monthly qualifier tournament no less? Disgusting. Fix this ****.
3 votes -
Freeze and crash of the game following update on june 3
Following today's (June 3) update the game freezes and crashes when I try to access the store or join an event. This is on a mobile phone using Android 13.
8 votes -
Notification badge on Store tab never disappears (new bug introduced in v2025.46.20, 18 March)
Since updating to v2025.46.20, the notification badge is always displayed on the Store button on the top menu (i.e. the orange dot doesn't disappear even if I click through every tab).
11 votes -
Asset manifest
The Arena client for Mac won't start up. It goes to a screen that says "Asset Error Detected," and when it relaunches the same thing happens.
5 votes
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