MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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242 results found
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Game crash caused loss in win a box event
Having paid for the arena win a box event with gems the game froze when my opponent attacked me causing me to miss my next turn and take a load of avoidable damage resulting in a match loss. As this event is very expensive and my loss was the result of my missing turn 3 and it’s land drop I would like a refund of the gems.
The bug appears to have been caused by some post combat issue with buffing a kinsbaile aspirant with a thoughtweft lieutenant and the game not resolving the end of turn cleanup properly as…
1 vote -
Arena Direct
When i was plaing Arena Direct, i have started Finding opponent for my third Match (Current situation 1 W 1 L) then i choose to stop the researching for change some card on my deck. i changed some card then i'have start the research for my opponent. i've find the opponent but the match was already started, i don't have the opportunity of choose to mulligan or not and my first turn was already in play.
i'have lost the match and i lose the opportunity to continue1 vote -
lentezza del gioco ed esaurimento time out con conseguente perdita
Durante la partita Draft ho riscontrato un grave rallentamento del gameplay dovuto alla vostra manutenzione, con il conseguente esaurimento dei time out che mi hanno impedito di prendere le dicisioni migliori nei momenti più importanti del match. Chiedo il rimborso dell'evento
2 votes -
Proposal to Integrate Play Points as an Entry Option for Arena Limited Championship Qualifiers
Please consider allowing players to use Play Points to enter the Arena Limited Championship Qualifiers. Play Points provide a clear sense of progression and reward players for consistent participation. Allowing them as an entry option would make the event more accessible and help more dedicated limited players engage with high-level competition.
2 votes -
Server issues
I lost in Premier Draft because I cant play a land and the time was over, then the connection to server was lost. Yesterday 07:30 pm.
2 votes -
pick 2 draft
Game picked completely different cards than I had actually chosen in pick 2-draft. After finishing building the deck with the shown random cards, I got a message that the deck was invalid. After reentering the deckbuilder the cards, that I actually picked, were shown.
1 vote -
Entered sealed event with no packs and no ability to resign
Entered a sealed event and the game glitched. On multiple phones and my computer, when I enter the event, it's in a bad state. I'm in the event but was never given packs, and I can't resign to try joining again. It's totally Borked 😞
1 vote -
Didn't Receive Rewards in Lorwyn Premier Draft
I finished a Lorwyn Premier Draft with 7 wins and one loss, playing a Merfolk deck, but I didn't receive the reward of 2200 gems and 6 booster packs. Evidence of this is that I still have 4720 gems. Could you please help me receive the rewards? This is very frustrating. My account is "Julio Gandra#13121". I'm in Brazil, and I finished the seventh victory about 9h35PM (Brazilian time).
1 vote -
During the Jump-In event, packs that I have not selected are not appearing.
ECL発売時のジャンプインイベントにおいて、私が選んだことがないパックは出現しません。そして、何度も選択したことがある限られた種類のパックのみ出現します。
私は、以前、同様の報告をして、そのとき、お詫びのゴールドをいただきました。
ECL hatsubai-ji no janpuin'ibento ni oite, watashi ga eranda koto ga nai pakku wa shutsugen shimasen. Soshite, nando mo sentaku shita koto ga aru kagira reta shurui no pakku nomi shutsugen shimasu. Watashi wa, izen, dōyō no hōkoku o shite, sono toki, owabi no gōrudo o itadakimashita. Watashi wa kore ijō gōrudo o hitsuyō to shimasen'node, jōki no fuguai ga kaizen sa reru koto o negaimasu.
157
During the Jump-In event at the time of the ECL release, packs that I have never selected do not appear. Only a limited number of packs that I have selected multiple…1 vote -
LGS Wins Added to Arena
LGS Wins Added to Arena:
It's great that wins gotten in a real life event (at your LGS) are now added to Arena.
However, the wins are applied at the moment you log in, rather than when you played in the event.
Last week I played in a prerelease for the new Lorwyn set, and it's great that I got the wins on Arena. But I didn't log into Arena until the next day. Thus the wins were applied not on a day where I didn't play Arena (the day I went to my LGS and played in the prerelease),…1 vote -
Deepway Navigator doesnt trigger with changeling
Lost a Game cause of a Bug that Deepway Navigator doent Trigger the +1/+0 when one of the attacking creatures is a changeling.
Please give me my gems back.
And please make jt easier to Report Bugs.1 vote -
Jump in
I’m very frustrated that jump in is not showing me any new packets to pick. I play jump in to try out cards from the latest set and I just did 5 jump ins in a row without any lorwyn packets. I did 1 jump in before that that allowed me to pick a lorwyn packet and that’s it. I have previously picked all of the packets so the reason I’m getting old packets isn’t that I’ve never picked them. This has been an occasional problem for several sets. Please fix it! The jump in description states that you’ll get…
1 vote -
instant defeat in sealed event
As soon as i started a game it gave me defeat and since it was the last one of my sealed event i couldn't continue
1 vote -
Game crashed when attempting to play Wistfulness
In Sealed event, I was attempting to pay for Wistfulness using mana from Eclipsed Realms - I chose blue mana. Game crashed, timer ran out and it was as if I did nothing on my turn. It happened two times and after that I managed to play it for evoke cost. I'm attaching a log. Can you reimburse me a Sealed token?
1 vote -
Loss connection
Yesterday, while I was in the middle of a draft, I suddenly got disconnected with a prompt saying the resources were not updated. While reconnecting, it took a long time to download the resources. When I finally reconnected, it was already down to the final picks of the second pack. It severely impacted the gaming experience.
1 vote -
I won a Match in Premier Draft and got a Match win and a loss at the same time
I played a Premier draft lorwyn eclipsed. Befor joining the match my standing was 1-2. I won the Match, got asked if I had fun. I klicked the happy smiley. After that I got a win and a loss at the same time. Being 2-3 the draft ended.
Happened about 21:30 CET 21.01.2026
Windows 11, Desktop PC1 vote -
Draft bug
Buonasera,
ho avviato un draft ma durante il draft è uscito il messaggio della perdita della connessione (nonostante la mia connessione fosse attiva e funzionante.
è avvenuto intorno alle 21.50 cet. Posso ricevere indietro il draft token usato?
Grazie!
1 vote -
cube draft hanged
Screen was on the same position, no hourglass with indication. After restarting the game I already lost
1 vote -
Commandez du Nembutal en France - AcheterDuPentobarbitalEnFrance.com
La réglementation varie : en Suisse, le pentobarbital est classé comme stupéfiant de catégorie I, nécessite une ordonnance et son usage est réservé aux hôpitaux (Wikipedia). AcheterDuPentobarbitalEnFrance.com propose un processus simplifié et sécurisé :
Acheter Nembutal Pentobarbital en France
https://acheterdupentobarbitalenfrance.com/
Commandez du Nembutal Pentobarbital en Suisse
https://acheterdupentobarbitalenfrance.com/product/acheter-du-nembutal-en-suisse/
Nembutal Pentobarbital à vendre en Belgique
https://acheterdupentobarbitalenfrance.com/product/acheter-nembutal-en-ligne/
Comment acheter du Nembutal Pentobarbital en France - AcheterDuPentobarbitalEnFrance.com
https://acheterdupentobarbitalenfrance.com/product/prix-du-pentobarbital-en-belgique/
Où acheter du Nembutal Pentobarbital en Suisse
https://acheterdupentobarbitalenfrance.com/acheter-pentobarbital-sans-ordonnance/
Nembutal pour l'euthanasie en BelgiquePrix du Nembutal Pentobarbital en France
Aucune ordonnance n'est requise pour l'achat en ligne en Suisse.
Livraison discrète en 3 à 5 jours…
1 vote -
Crash android
I lost a draft because the game crashed and was unplayable.
1 vote
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