MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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895 results found
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avatar jump in
Avatar Jump in events don't add the correct cards and replace them with basic lands. Horrible play experience. I selected Firebending / Powerful. Having 27 Lands and 13 Spells in Deck. Cleary all spells from the Poweful deck were replaced by basic lands ...
18 votes -
all cards are black
When drafting all cards were black, and I was unable to choose what I wanted. I would like a refund.
17 votes -
yargle
Yargle Event Not Completing Yargle Achievements
33 votes -
event achievements do not count progress in Yargle Day event
have not yet tried in regular matches, but in the specific event the achievements are not being count
play any number of games in "Yargle Day... In Space!" event were you deal damage to opponent using Yargle and or win the game, either by resignation or by opponent getting to 0 or less life
reporting from PC, log file attached
as title suggest, no advances in the achievement under the Yarge event
30 votes -
achievement in Yargle event (Death by vanilla)
i won a match with a deck with only vanilla creatures, but i didn't get the achievement "Death by vanilla"
32 votes -
Randomly kicked from game and given loss during draft
Pretty much the title. Was playing duskmourn premier limited and in the middle of a game apropos nothing it kicked me from the game. It didn't initially give me a win or loss, so I played another game. After I won that second game, it gave me both a win and a loss and ended my draft (3rd loss). Playing on windows
169 votes -
Fleem cosmetics
I preordered the Mastery Pass, which should have qualified me to receive the Fleem cosmetics, but I have not received them.
23 votes -
Jumpstart deck is almost all lands
For the Avatar Jumpstart Event, I chose the Relentless and Rebelling packs. The resulting 40-card deck had 27 lands and 13 spells, which is completely unplayable. This was a waste of a Jumpstart token because I basically cannot win, unless my opponent forfeits due to a timeout. I simply run out of spells before I can get within striking distance.
12 votes -
Unable to play matches
Stuck at Waiting for Opponent in almost all matches across multiple formats. Occasionally able to load into a match, unable to get past mulligan phase. Premier draft is unable to be selected. Had an Avatar Premier draft deck with 0/0 record, now completely unable to select Avatar premier draft. May have been awarded match losses for inability to connect, I can't tell as the premier draft option is currently not visible and unable to be selected.
13 votes -
Match won’t load
Match won’t load. At first I thought it might just be historic gameplay (perhaps Arena is overloaded with something else) so I (paid 8,000 gems) entered the win a box draft and it’s not loading either. Am I sol for those gems now? Hoping you fix the bug so I/we can play the game :(
14 votes -
Achievement "Death by Vanilla" bugged
Hello, I just played a game (Historic) where I cast more than 5 creatures, all of them without any abilities, and won - but still did not get the Death by Vanilla achievement. I have read on Reddit that other people had the same issue.
29 votes -
Fleem
Missing Fleem cosmetics after buying the mastery pass
24 votes -
Fleem Cosmetics
I purchased the mastery pass, did a draft and opened over 10 packs but did not recieve my fleem cosmetics. Seems that on reddit people are talking about how no one has
24 votes -
Draft loss bug
Twice I have experienced a bug where I was given a loss during a draft when I should not have. First during a premier draft I lost a match and it gave me two losses instead of just one. Second during a quick draft I was given a loss after winning a match. Very frustrating as it cut both those drafts short for me which is a loss of valuable resources as a player
842 votes -
fleem rewards
Completed a traditional draft of OM1 but didn’t receive the Fleem reward
23 votes -
Avatar: TLA Sealed Event - Bug
It wont let me continue on to making my deck when trying to play in the sealed event. I signed up and paid the 2000 gems but now its stuck and theres no button to move fwd with an archetype.
The sealed event still does not work for me. Everything is up to date and it looks just like the photo i sent you. Is there anyway to resign me from sealed on your end to reset it?
13 votes -
Death by vanilla achievement
I have tried multiple attempts with different decks. I have several wins with vanilla creatures only. The event achievement is still not granted. I am only missing 2 Achievements for my "The Bargle" title and now it seems unattainable.
24 votes -
Recieve incorrect rewards for Omniscience Final Fantasy Draft
Completed Final Fantasy Quick Draft with Omniscience with 2 wins, 3 losses.
PC platform
Completed Omniscience Final Fantasy Draft and instead of receiving two packs of Final Fantasy, recieved two packs of Foundations28 votes -
Jump in
My jump in midweek magic event gave me 28 lands in a 40 card deck. I picked Roku for my first packet and Powerful for my second. I checked my deck before playing and lo and behold, green lands for some reason
13 votes -
fleem
I still have no Fleem. What is going on?
20 votes
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