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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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895 results found

  1. Waiting for server bug

    Playing a match then "Waiting for server " message pops up then I'm kicked from the match. It's happened 3 times tonight so far. Attached are my log files. This is getting annoying with the frequency it's happening.

    3 votes

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  2. Did not receive packs after draft event

    I just completed an Edge of Eternities Premier draft. Went 4-3. Hit the 'claim' button after completing my last match saw the pop-up about gold and packs but no packs were added to my account. I think I got the gold added, but I'm not certain.

    1 vote

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  3. ban traveling chocobo

    Hey can you guys not let the opponent draw every ******* card he needs while feeding me only lands? Kind of ridiculous the cuck drew all his traveling chocobos and all I got are lands lands lands lands. Maybe you could try not rigging the game like a bunch of dirty rat casinos? Good job asswipes.

    1 vote

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  4. midweek magic

    Stop ruining every format. Stop making Midweek Magic push ****** alchemy cards. And maybe don't make me go second 7 times in a row and the times I go first you **** me over on lands. You scumbags should lose your jobs.

    1 vote

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  5. Premier Draft FDN Win counted as win and loss

    Premier Draft FDN Win that counted as a win but also counted as 3rd loss

    9 votes

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  6. 1 vote

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  7. I have not received reward of 400 gems once I achieved the exp

    I have not received reward of 400 gems once I achieved the exp

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  8. BUG: Did not recieve quest reward for doing 3 matches in Quick Draft

    I did a Quick Draft today after the quest for doing 3 Quick Draft matches appeared and won 3 times and lost 3 times, and did not receive any credit for the quest that gives 1000 gold and requires me to complete 3 Quick Draft matches. Attached is the log file.

    1 vote

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  9. Maestry pass rewards

    No rewards after leveling! 2 week and the problem is still here. Do something. Give me my rewards

    10 votes

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  10. Quick Draft Play Three Matches Challenge Broken

    Like others have posted (from at least 2 years ago it seems) the Quick Draft Challenge to play 3 matches does not count the quick draft matches that I've played. According to comments on Reddit, it seems like the challenge might be linked to a past event, hence why it is not counting for EoE currently (and again, other comments point out that it's been broken way before EoE released).

    1 vote

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  11. bug

    Game crashed multiple times on starting new game when doing a quick draft event. Couldn't get past the waiting for opponent screen, you hear the game start sound and the game crashed. Happened about 5 times. Then it was just registered as a loss.

    1 vote

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  12. Game Balance is bad

    I just did a final fantasy sealed event, first two matches were opponents with mirrored deck but drawing magical christmas land, game was over by turn 3, opponent just wiped my board with a single spell. third match was the same but it was some black/white deck and i didn't get any red mana for 4 turns to cast my mostly red hand...this game needs to be balanced better, why am i facing off against opponents with the best removal when i am getting all 5 drop hands when my deck is balanced.

    2 votes

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  13. Game Balance is bad

    I just did a final fantasy sealed event, first two matches were opponents with mirrored deck but drawing magical christmas land, game was over by turn 3, opponent just wiped my board with a single spell. third match was the same but it was some black/white deck and i didn't get any red mana for 4 turns to cast my mostly red hand...this game needs to be balanced better, why am i facing off against opponents with the best removal when i am getting all 5 drop hands when my deck is balanced.

    2 votes

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  14. Jump In

    Jump In event still glitched. It takes me to a packet select and then redirects me home. I haven't been able to access it for over a month.

    1 vote

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  15. Free loss in quick draft

    I was 2-2 in tarkir quick draft. I got connected into a match, but got "kicked out" to the quick draft screen. I clicked "play" and won the game, but after finishing it I got both a win and a loss, thus ending my draft. I want a refund.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  16. Game crash

    Game crash when I sacrifice the artifact to win the game

    1 vote

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  17. In a quick draft after collecting a deck, when entering a match, it throws you into the menu and the match does not start. The bug that was

    In a quick draft after collecting a deck, when entering a match, it throws you into the menu and the match does not start. The bug that was a month ago is repeated.

    1 vote

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  18. Card interaction bug

    Mid week magic - EOE constructed.

    I was not able to to use rust harvester's ability - tap 2 to exile target artifact from graveyard. On my oreplate pangolin which was in graveyard. Oreplate pangolin is an artifact creature.

    1 vote

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  19. Android app crash on "Waiting for opponent..." while joining draft

    The android app is prone to crash right before joning matches, which then results in a lost game.
    After these crashes, is impossible to reconnect through mobile, the app will continue crashing on the very same message, right before joining the game.

    When I was near my laptop I was able to quickly join from PC and play the match there, but this is a very annoying issue.
    At the very least, don't give the loss if a player never gets to see his hand.

    Please, this will be much appreciate, thanks

    1 vote

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  20. Next arena direct should be any other set than EOE because it is not fun at all.

    Some sort of flashback Arena direct would be quite swell.
    Some good ones would be Kaldheim, Strixhaven, midnight hunt, or neo

    1 vote

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