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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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895 results found

  1. Fleem Missing

    No fleem reward, despite fulfilling multiple requirements. I shouldn't have to seek out rewards. How many have I missed in the past that I didnt know about?

    10 votes

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  2. Modern Horizon Japanese Booster box event

    Hi ! I just bought for 8000 gems a run with the modern horizon 3 event today. And I can only see 7 of my cards (I'm not speaking about the rares opened in the begining). I tried all the filters and I already did a lot of sealed on mtg arena so it's not a classic miss of filters. I just can't make a deck at all as I don't have any visible cards but the 7 I just told you about. Is anyone experiencing that ?

    6 votes

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    3 comments  ·  Events  ·  Admin →
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  3. jumpstart deck too many lands, too fewer spells.

    In midweek event "jumpstart Avatar".
    I picked deck [Aang][Rebelling ] ,and i take deck with 13 spells,27 lands.

    WTF!?

    7 votes

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  4. Rebelling fire fail

    The deck does not need white lands. The planes were forced into the deck and I have zero utility for it. It has made the deck completely useless.

    5 votes

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    2 comments  ·  Events  ·  Admin →
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  5. Traditional Draft

    I’m avoiding pick-2 draft, so i decided to play the traditional one, in the description says it’s “select one card at a time” not a pick-2 draft. i hope this get fixed.

    10 votes

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  6. Sokka's Haiku bug in Omniscience Draft

    I was not able to cast Sokka's Haiku in omniscience draft multiple times! Priority was not passed to me and the spell was not castable.

    3 votes

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    2 comments  ·  Events  ·  Admin →
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  7. premier draft event disappeared after drafting

    I'm on PC, paid 1500 gems for a TLA premier draft, drafted all cards as normal but received an error when trying to save my deck. After restarting client, TLA Premier is no longer in the events list and my gems are presumably lost.

    3 votes

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    2 comments  ·  Events  ·  Admin →
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  8. Quick draft Event Ended

    The EoE Quickdraft that was scheduled to run until 10/27 just disappeared, I had not completed the draft and was awarded 50 gems but did not have an opportunity to play any games.

    8 votes

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    0 comments  ·  Events  ·  Admin →
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  9. Death by Vanilla quest still bugged after

    Death by Vanilla quest still bugged even after hot fix. Played a game where the only creature I cast was Yargle and the game still did not register that I had completed the quest.

    9 votes

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    2 comments  ·  Events  ·  Admin →
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  10. Yargle dominaria achievement not working using foudnations skin Relentless rats

    Yargle dominaria achievement not working using foudnations skin Relentless rats

    11 votes

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  11. Draft fail; unable to login

    I tried to enter an EOE Premier Draft, using my Draft Token, but nobody joined the table I was in despite waiting for minutes. Upon, cancelling, the event said "Rejoin Draft" but clicking did nothing. I restarted my client and I wasn't able to log in.
    I would like a refund of the Draft Token, please!

    Thank you

    9 votes

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    0 comments  ·  Events  ·  Admin →
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  12. 13 votes

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    1 comment  ·  Events  ·  Admin →
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  13. Bug on arena

    I uploaded a deck to try in the new brawl event (Iroh, Grand Lotus) as the commander. When I went to enter the event, it took my submission fee but uploaded the deck without a commander and now when I try to get into the matches in the event it says 'waiting for opponent' endlessly. Please assist </3

    3 votes

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    2 comments  ·  Events  ·  Admin →
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  14. Bug Arena Direct

    Like someone today my arena direct vanished just after ive paid and make my deck, i have even not play with, and 6000 gems vanished... i want my gem back please. Thanks

    10 votes

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    1 comment  ·  Events  ·  Admin →
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  15. arena direct play booster sealed event disappeared after one game

    I just played one game in arena direct edge of eternities sealed and now the event is gone and my gems are gone.

    10 votes

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    1 comment  ·  Events  ·  Admin →
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  16. Standard and traditional standard events disappeared

    Standard events (BO1 and BO3) are no longer available on mtg arena. They just vanished. There is only Alchemy, Pioneer and Historic events to play.

    4 votes

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    2 comments  ·  Events  ·  Admin →
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  17. Midweek Magic Achievment

    Went into this week's Midweek Magic with only 1 more MWM event need to reach the achievement for playing 13 of them (Vanquish the week2). Upon finishing the needed 3 wins, my track remained at 12/13.

    11 votes

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    9 comments  ·  Events  ·  Admin →
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  18. I haven't received the Fleem rewards

    I didn't receive the Fleem rewards despite having fulfilled the requirements in time.

    8 votes

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    0 comments  ·  Events  ·  Admin →
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  19. Saison-Rang für Limited zeigt nicht an

    Habe einen Traditional Draft Through the Omenpaths gespielt und auch gewonnen, sogar eine Errungenschaft dafür erhalten, aber der Saison-Rang zeigt für diesen Monat an, dass ich kein Limited gespielt habe.

    Bitte den Rang noch hochstellen, damit ich Ende Monat meinen Booster erhalte und auch die Fleem-Belohnung

    7 votes

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    1 comment  ·  Events  ·  Admin →
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  20. quick draft

    Quick Draft rewards not progressing - Played 3 matches and paid for entries and not getting any update on the quest

    15 votes

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