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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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22900 results found

  1. Scrolling on iOS while choosing a target is impossible

    Had to target a creature pre-combat and my intended target was offscreen. I tried to scroll across the battlefield to the one I wanted and I registered the creature I tapped when I started scrolling as the target. It was a critical turn and I lost a game I would have otherwise won in my draft, feels like a huge bummer since I hit 3 losses early as a result.

    I did my due diligence and looked for any other way to scroll across the battlefield, and as far as I can tell there isn’t one. I’m not sure if…

    7 votes

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  2. Daily Quests gone, Strixhaven sleeves not working.

    Two issues:

    My Daily Quests, Friends list, etc. at bottom of home screen is gone.

    When I go to change sleeves, where the five college sleeves should be, there are 5 standard card backs.

    9 votes

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  3. Combat priority auto pass

    It did not give me priority to cast embercleave in combat, costing me the game

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Not recieving any rewards for winning games + no quests shown in main menu

    Hello I have a big issue as at the moment - I have one many games in standard and ranked and I have not recieved ANY rewards - absolutely zero gold and xp for my wins. I also cannot see any quests in the main menu.
    I have spent on the pre release for the pack for strixhaven.

    I would like my gold and xp given compensation for the games I did not recieve rewards for and if possible the quests to be fixed.

    Thank you.

    7 votes

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  5. Book of Exaulted Deeds

    1. Reduce enemy's health to zero, then exile an angel that has an enlightened counter on it from Book of Exalted Deeds (I used Candletrap)
    2. Mac
    3. Opponent was able to continue playing; game did not end
    4. Opponent should have lost the game once angel was removed from battlefield; game should have ended
    5. No on images, but log attached
    6. N/A
    1 vote

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  6. AFR Draft Problem

    Did 2 AFR drafts and after the 1st lose on both drafts I was sent back to the home screen and could not play more games as it had reset and given me my 0 win reward. I would like my 5000 gold back 750 gems. Thanks

    3 votes

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  7. Nine lives working wrong

    Nine lives is currently not putting the correct number of counters on during combat. No matter how many creatures attack it only puts one counter on instead of the number of unblocked creatures.

    3 votes

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  8. Display battery level on mobile device

    It would be nice to see my battery level in the corner of the screen. I forget to charge my phone sometimes, and then the battery dies and ruins the game.

    5 votes

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  9. Quitters need to quit

    My idea is to get rid of the ability to back out of a duel it's a complete waste of my time to battle someone and have them completely quit when the cards don't go their way or give them some kind of penalty for constantly quitting

    3 votes

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  10. Nightmare Creature Type error in Japanese

    In Japanese, Nightmare (Creature Type) is ナイトメア, and Nightmare (Card name) is 夢魔 . Some Nightmare creatures are written 夢魔 for Creature Type.
    This bug hinder search thees cards.

    7 votes

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  11. Product Suggestion

    The lower daily goals are kind of lame and could use some spicing up.
    Maybe make some of them goals like win 3 in a row, or play a deck based on color, maybe do like double kill in a turn, I can come up with more if needed, though I'm surprised wizards haven't thought about it...

    Here though the biggest suggestion I have is to fix the new persons free starter decks. I haven't been able to get any sense the blue and white ( first on after the mono colors ) which I've logged on nearly everyday. Still…

    3 votes

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  12. Creature wouldn't untap on upkeep

    My creature wouldn't untap during upkeep after the first time I attacked with it.
    I was on my android phone on the magic app.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Flameskull bug

    My flameskull was tapped down by a blue enchantment. I targeted/killed it using Burning Hands. I expected it to be exiled so I can recast it, but it just went to the graveyard. I am playing on iOS.

    3 votes

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  14. Easier reporting of cheaters on mobile devices

    Make an easier way to report cheating for mobile users. I see players using cheats often enough to know this is a recurring issue, yet reporting these incidents is made even more frustrating due to the lack of enforcement and burden on the user to prove a cheat occurred. Example: a player used all mana to summon Ugin, then used his -10 ability immediately after. And I could not report this because I don't record myself playing. There needs to be anti-cheat infrastructure added immediately.

    4 votes

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  15. Japanese version text is wrong

    「うろつくダイア・ウルフ」の起動能力に赤マナが必要と信じて攻撃して返り討ちに遭いました。
    テキストミスが発覚して半日以上放置されている理由はなぜでしょうか。
    リリースされている以上、即時対応すべきかアリーナ起動TOP画面で注意喚起を行うべきではないでしょうか。

    5 votes

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  16. Past Historic Anthologies - Bring Them Back

    Can you please periodically re-release past Historic Anthologies for purchase with gold? Unfortunately, not everyone was able to pick them up in the short windows they were available. This would undoubtedly make it easier for people to invest more time into the Arena, knowing they can save up to make that 25K gold purchase. It also feels better to not have to waste wild cards.

    3 votes

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    0 comments  ·  Store  ·  Admin →
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  17. 1 vote

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  18. 「催眠の輝き」のテキストの誤植が6カ月以上放置されている

    誤 マナ総量が3「以上」である呪文
    正 マナ総量が3「以下」である呪文

    最初に報告されてから6カ月以上も経過している。
    アルケミーとかカードの再調整とかいう前にやるべきことがあるんじゃないの?

    1 vote

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  19. Protection from "creature"

    I've been playing "Jumpstart: Historic Horizons" recently and, twice now, I've had different opponents select "Creature" for "card type" when deploying "Serra's Emissary". I had no idea that this was a valid card type. I was thinking the intent behind the ability was something more along the lines of "protection from goblins" or even "protection from <color>". However, if "Creature" is valid (and, clearly, it currently is), it seems ridiculously over-powered. It effectively means that the game has immediately ended because all of my creatures, no matter how powerful, will be unable to damage either my opponent or any of…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Unable to utilzie red deck on final mission. Game says network error, though all other colors work fine.

    Unable to utilize red deck on final mission. Game says network error, though all other colors work fine.

    2 votes

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