MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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29476 results found
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rare verse common
Deeproot Champion, Dragonsguard Elite are both rare cards but are worthless when compared to Electrostatic Pummeler (trample) and Sprite Dragon (flying, Haste) which cost the same mana but both have extra effects. I expect a rare to outperform a common and not be very subpar to it at the same cost . They should both only cost one mana similar to the common card Generous Visitor or Willow Geist but since they are rare shouldn't they have a secondary effect. Like Reach or Vigilance. I am just figuring that since they are rare this would fit better to the caliber…
1 vote -
1 vote
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The game crashes constantly on my iPad
The game crashes constantly on my iPad. It used to at least load in time to return to a match, but that hasn’t happened for weeks now, and I always get match losses when it happens.
8 votes -
Color Challenge Error Connection
Hello there!
Well, I've been playing and I've already complete 3 out of 5 color Challenges but the first and the penultimate are kinda bugged. They won't let me play.
An error message appears and it just won't go on. Last time I wrote somebody of the team told me to sign out of the account and re sign in later, and I did. It corrected the 3 Challenges I completed but I couldn't even start the first and the penultimate as I said.
This has been going on por a while now.
Greetings!
3 votes -
Minimus Containment not removing abilities
An opponent cast Minimus Containment on my Sigarda's Summons enchantment. However, this did not stop the enchantment from granting my token creatures with +1/+1 counters its buffing ability, making them angels.
4 votes -
Phases Not Visible
Unable to see the Phase display. Pressing "L" does not show Phase display.
11 votes -
Annoying Store-reminder
Daily routine:
Start the game. Gathering card database. Wait for sever, click on the store to remove the "we-have-new-deals-indicator", wait for server, click on home, wait for server, then some more waiting for the server. Play the gameWhy don't you just send us directly to the Store instead of the Home screen. That'll save us some clicks, some time and some nerves.
Or you could just give us the option to hide store-notifications... haha.2 votes -
game start draft crash
- I had clicked Play to play the sixth game in a premier draft
PC Win 10I could not get to the game. The client crashed. I clicked to stop it and tried to restart. It said it got disconnected from the server. I tried to reconnect/retry several times. Once I finally got through I saw I had been given my 3rd loss. I would like a refund in gems for this premier draft.I expected to be able to play my draft game
2 votes -
Quick Draft Bug
Was drafting SNC Quick Draft and the last card in Pack 3 was a Goldhound (which was a nice addition to my deck) so I was happy to get it as a last card. I pick it, but in the Deckbuilder it isn't shown.
Mtgahelper on the other hand even shows that I drafted the card and got it added to my collection.4 votes -
Braids
When play testing against Sparky, when I sacrifice a land for Braid's ability, Sparky sometiems sacrifices a land as well, but when she DOESNT..nothing happens. She should lose 2 life and I draw a card, right?
1 vote -
BUG
One pet is missing.Selecting the disappeared pet will result in an abnormal ending!
1 vote -
BUG: Braids's Frightful Return - was unable to select a card to discard
Jump-In game on PC.
- Opponent played Braids's Frightful Return and sacrificed a creature.
- Stack said I need to discard a card, but failed to display a submit button
- I could click and drag cards from my hand but no card was ever highlighted.
- Was unable to select a card to discard and burnt through all timeouts.
- Card was (randomly? was most expensive card in hand) selected and discarded and play proceeded
1 vote -
Emotes - ordering fail
For something you paid for and they are not working, this feels rough.
I like my emotes ordered in an EXACTING way. That the plain text are ordered incorrectly and something I cannot reorder feels incorrect.
Then emotes that I have paid for, these cannot be ordered in any useful way. I have 4/5 I want to use. However I add 5/5 so they have order and symmetry. Before this last update, you can have known positions so 0th position was constant, so was 4th position.
That is no longer the case. Adding a few times (from left to right)…
1 vote -
DC'd from server at 09:00 UTC?
curious why I was disconnected from the server...
1 vote -
Break Expectations Player
Break expectations says that the targeted player drafts a card, but my opponent got to draft a card for me. My understanding of the draft mechanic is that the player who is drafting (in this case the player who is forced to discard) gets to select one of three randomly selected cards. I believe my opponent got to select the card that was put into my hand. I never saw a selection of 3, but had a card placed into my hand. This seems wrong to me, and makes the card much stronger than intended.
1 vote -
Clicking on the Store causes the Game to Crash!1
OS: Windows 10
Version: 2022.20.1.4318.962619I was clicking on one of the Store tabs (specifically the pet one) and the game crashed! It happened also yesterday as I was clicking on the Packs tab...please solve this bug...it's really nasty!! :(
1 vote -
Color challenge “server error” unable to complete
Cannot complete last round of any of the color challenges. Therefore cannot advance or complete this challenge to unlock rewards, etc. Keeps saying “server error” but lets me do everything else. On iOS iPhone. My husband having same problem ok his android galaxy.
1 vote -
Braids vs Braids (?) causes game to hang
Version: 2022.20.1.940.962619
I was playing Brawl as Braids and the opponent had no problem sacrificing, or declining to sacrifice, their creatures when I used her ability. However, when they played their own Braids, and decided to sacrifice their creatures, I was given no prompt, and the game started running out my timer. I was even able to say a "Your go." emote, even though it was clearly not. When I quit and rejoined arena (I did so several times) quickly enough, I was given correct given a prompt, but it happened again on the next turn. Then, when I surrendered…1 vote -
Overhaul Matchmaking
So i understand you get a lot of complaints about matchmaking and I have a Suggestion that can fix this.
Matchmaking should create a pool of potential players using the following categories and then narrow the search in this order.
Play Time
Total Cards in Collection
Win Loss Percentile
MMR
Each category should give about a 5% up/down leeway similar to Dark Souls 1 matchmaking. This way players match with other more close to their level. If you don't find a match it increases the Leeway by an additional 5% every minute that passes24 votes -
Game Constantly Crashing on Mobile
I am getting fed up with how often I have to restart my game client on mobile or how many times I am basically issued game losses on the ladder when trying to climb to mythic because Arena decides thats all the sudden i can’t click on anything anymore but also it’s my turn and if I don’t respond I’m now roping out and I don’t find this out until it’s warning me that I’m just about to lose that I need to completely restart and 90% of the time the game has ended and my rank is lowered. It’s…
10 votes
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