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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24352 results found

  1. Can't complete daily quest

    Daily quest just stuck at 39/40, and I can not finish it no matter how much cards I play.

    63 votes

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  2. Bug during 2021 core set premier draft event

    When i start a match during 2021 core set premier draft event the game crashes to desktop. That made me loose 2 games!

    9 votes

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    0 comments  ·  Events  ·  Admin →
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  3. Winning and Losing only 1 rank when you split a Match

    I honestly feel that in ranked games of the higher tiers in Bo3 when you lose a match you should drop 2 ranks if you lost both games. If you win 1 game but lose the match on game 3 I feel you should lose 1 rank rather than 2.

    I also feel that if you win you should increase based on the total games in the match. If you win 2 games and not lose you get 2 ranks, if you win Bo3 with 2-1 you only get 1 rank.

    1 vote

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  4. 構築戦後に勝利してもランクの表示が下がる

    フリーマッチで勝利したがランクが下がる表示が出ました。
    リミテッドランクより構築のランクが低い場合に構築ランクへ合わせようと表示が変更されてしまうのだと思います。
    混乱してしまうためバグの修正をお願い致します。

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Random Defeat Mid Match

    Happened twice tonight! In the middle of "Traditional Standard Play," the screen suddenly showed my avatar exploding and showed "defeat."

    The first time it happened, I was about to cast a Wicked Wolf during my first main phase. I had lost to my opponent the first match, and this was the second match.

    The second time it happened, my opponent had just past the turn to me, and I was moving my cursor over to use a Deathsprout. This game was the 3rd game in the match, and both my opponent and I had won a game a piece prior…

    40 votes

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  6. Lost draft

    Disconnect during draft. A lost one draft e one sealed. 10.000 gold e 2.000 diamonds.

    13 votes

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    2 comments  ·  Events  ·  Admin →
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  7. Brokkos Interaction with Nissa

    When mutating on a 0/0 Elemental Land with 3 +1/+1 counters on it created by Nissa Who Shakes the World, Brokkos, Apex of Forever turns into a 0/0, even though he mutates on top. He should be a 6/6 with 3 +1/+1 counters.

    12 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  8. Question pertaining the rights of software developers as it pertains to the game.

    C# developer (here): "Hats off."

    I am curious about the rights that I have to make software for the game that tracks the performance of the deck with overlays and open a catalog store online.

    Am I allowed to integrate into the game by injecting into it's process and memory to read (not write?) or overlay it?

    1 vote

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  9. Magic version of Hearthstone "Dusting" service

    Have it possible to where, if you need wildcards, you can trade up or down (1 Mythic Rare wc for 4 Rares, 15 Uncommons for 1 Rare, etc.). Hearthstone has a service where, if you have golden versions of cards, you can get rid of them "dust them" for a significant amount that can be used for other cards to build other decks. Thoughts?

    1 vote

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  10. Tokens Need Russian Translation

    1) The opponent played Scute Swarm and was mutated by Suspicious Starrix. When magnified tokens from this mutant, one line is not translated. Instead of translating "#NtranslationNeeded" (2.png)
    The same with Parcelbeast tokens (1.png)

    3 votes

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  11. Sudden Defeat

    I was playing an opponent in Standard magic event and was already 1 win 0 loss against him. I controlled the game and when I played Ashiok (which in a controlled board state, against an opponent without resources, was very likely to win the game) the DEFEAT message suddenly appeared on my screen. It really looks like a hack since it would be a very big coincidence to instantly lose the game exactly at the moment I was going to win. I ended up losing the game and getting disqualified from the event (1 loss allowed only).

    25 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  12. Deckbuilder View

    Add both of the two deckbuilder views on the mobile version like how they are on the desktop.

    1 vote

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  13. Card Counter/checklist for each editions

    For every edition, a counter/checklist of the cards we get to know if the set is complete. That way we don't continue to buy packs and fill up on cards that we have a lot of.

    1 vote

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  14. free mastery pass section and mastery time-gate and more suggestions

    for the free part of the mastery pass, there is a lot of empty slots. I'd suggest putting gold or XP in those. There's no point in just leaving them empty. Especially when the pass is time-gated. And another thing, getting rid of the time-gating when it comes to the mastery pass. Let players grind it out if they want.

    extra suggestions:
    - Bonus XP boost after purchasing the pass would be great.
    - Bonus quests for mastery pass owners.
    - Wild card bundles
    - Saheeli Rai box artwork avatar or card style (my bias)
    - Daily deal pack bundle…

    2 votes

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  15. mythic rare not credited

    Opened Ikoria pack. Triggered mythic rare reward. Rare card was still unrevealed. Rare card was a mythic wildcard. My total mythic wildcards only increased by one, not by two.

    12 votes

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    0 comments  ·  Store  ·  Admin →
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  16. Go For Blood with First Strike

    Prickly Marmoset fights Frenzied Raptor with 'Go For Blood'

    They both die. Shouldn't First-Strike keep Marmoset alive?

    12 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  17. why we still have brawl in arena ??

    If this is still staying only 1v1 game mode why keep brawl as play mode when its meant to be EDH butt in standart. What is the reason if not makei so that it's as commander to be multiplayer game .

    Is there coming any changes to arena so that we have multi player mode ?
    is there any one reading these ?
    what the point to ask anything when no one is answering ?
    WHO THE **** THOUGHT THAT BRAWL IS 1V1 MODE????

    1 vote

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  18. Stuck in Treasure Singleton duel

    Game was stuck while I trying to exile an opponent's enchantment. I saw my time-fuse burnt out first, then opponent's. I can do nothing afterward, even leaving the match.

    1 vote

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  19. プレイ戦でランク降下

    通常のプレイ戦でランク変動が発生
    通常のプレイ戦で勝利後にランクが下がる事象が発生
    実際に下がったかどうかは確認していなかったため不明

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Gems instead of rares

    I have been opening throne of eldraine packs and receiving only 20 gems instead of rare cards but my throne of eldraine collection is far from being complete.

    30 votes

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