MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24473 results found
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no Advancement in ranks
I am unable to advance in ranks. No matter how many wins in constructed I'm stuck on bronze tier 1 with an exclamation like i haven't even played this season.
16 votes -
Mythic Card not awarded
Mythic Card upon reaching Lvl 56 was not awarded.
I think this also happened the previous steps where a Mythic Card should have been awarded but I did not pay attention closely enough. Now at Lvl 56 it definitely was not awarded
5 votes -
Mill vs. Sanctum of Stone Fangs
Mill deck vs Sanctum of Stone Fangs deck.
When a player has Sanctum of Stone Fangs in play and they start a turn with no cards in their library, they immediately lose, even though UPKEEP is before the DRAW step.
Sanctum of Stone Fangs should have triggered before losing, but it didn't.
5 votes -
Bjorn the Bear
Disappointed that Bjorn has simple animations after paying 20000 gold for it.
This is terrible. Had I known, I probably would not have taken it.
If there's more to Bjorn, I'm sorry for posting this. But so far he only sits when clicked upon.
The Rock was much better.
I am glad I avoided paying €100 for both bundles to get Bjorn that way, because I would have been EXTREMELY disappointed at that point. Even revolted actually.1 vote -
Code checker in the Store
Too bad we as customers can't see if codes were redeemed after we used them. I wish there was a code verifying tab telling us if a code was valid or used and how many codes for that item we can use left. Something similar to the Pokemon Trading Card Game Online would be nice like maybe in the store since that's where the codes are put in that game as well.
2 votes -
colorless commanders make it so arcane signet (and possibly command tower?) cant tap for manna when they should be able to tap for colorless
(Deck Building/Gameplay Bugs)
Colorless commanders make it so arcane signet (and possibly command tower?) can't tap for manna when they should be able to tap for colorless manna, also you're locked into using only one type of basic land.5 votes -
auto skipping main phase issue
so I am on my main phase, with a Goblin Electromancer on field. i am about to cast my 3rd instant/sorcery this turn for Phoenix in my graveyard trigger, i still have one drop of mana, discover cost 2 but with decrease from Goblin Electromancer i should be able to cast it. however it auto skipped my main phase to battle phase that i missed the trigger timing for phoenix.
log attached. please help.11 votes -
land can't be used
I played a basic land and the land just stood on the battlefield but couldn't be used. It was more pronounced than the other lands. That prevented me from playing more expensive spells and I ended up losing that particular game.
16 votes -
1 vote
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Questing Beast + Embercleave First strike excesive damage
Questing Beast with Embercleave equipped. 5/5
I block with 2 creatures 5/5 First and a 3/2 Second.
First Strike blow killed both and made me 3 damage.
This is not right. It is a wrong damage computing algorithm giving deathTouch too much power. It should be a firs strike blow of 5 killing first creature an leaving second intact and going into normal damage after.
By no means First strike blow of 5 can reach me blocking with a total of 7 toughness.1 vote -
the game crashes in the middle of the draft, making me lose the tournament
Game crashes in a draft premium event of M21. I drafted the cards, but when starts the game against oponnent the game close in turn 2 or 3. I try enter in game, but it is no possible, and a lost the game. I lose two games, and I spend 10000 coins to make gems, i want my gold back!!
7 votes -
1 vote
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Can we get a device or app that allows us to upload cards in our physical or paper collection to MTG Arena?
Can we get a device or app that allows us to upload cards in our physical or paper collection to MTG Arena?
2 votes -
Search for Azcanta bug
Two times tonight I have been in a winning position and during opps turn for an unexplained reason when I activate Search for Azcanta I immediately lose the game. There was nothing on the board in either case that should cause this and I had 30+ life . It is obviously a bug so check it out.
4 votes -
Unable to sideboard, "Done" has no effect, game continues after timeout
Unable to sideboard. "Done" button does nothing. Deck contains no cards. Timer freezes. Can switch to battlefield with "View Battlefield".
Game continues after timeout (can be seen in battlefield view)
In sideboarding view program variable names appear like "Username1" " LongUserName" and under deck name "{currentQuantity}/{expectedQuantity}"8 votes -
Sideboarding not saved in Bo3 Matches
Whenever I play Bo3 Standard Ranked, after my first round, I get to the sideboard screen, do my changes and press the Done button, but when the 2nd round starts, my changes aren't applied, I keep drawing the same cards I took out during the sideboarding.
9 votes -
Remastered Pre-Order and other Bundles
With the new Kaladesh Remastered prerelease bundle you offered an uncommon land with the bundle. To be frank i have long wanted a more accessible way to acquire any given mana base with new sets. If that pre order bundle contained playsets of the rare dual lands i would of been VERY incentivized to buy it. But i dont think the value is worth me spending my money on. I strongly encourage you to experiment with giving players direct access to highly sought after cards. I would suspect you would see a higher turnover in sales. I can only speak…
2 votes -
2 votes
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Connect Lost Draw Ranked Match
During a ranked match, my opponent is losing. Upon their defeat, the game quickly shows connection lost for a short moment and game ends in a draw. I am concerned opponent forced a draw by some disconnect method.
39 votes -
フリープレイでランクが下がる
フリープレイで勝利したのですが、なぜかランクが下がるアニメーションが出て、さらに普通の「構築」ではなく「リミテッド」のランクが下がってしまいました。
3 votes
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