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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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6183 results found

  1. Unable to Scream destroying things?

    I attached Unable to Scream to opponent's Fuel Tank Feaster. Fuel Tank Feaster was destroyed, leaving each card in their respective graveyards.

    How does this happen?

    Unable to Scream entered from exile from Relic Warder. As soon as I selected where to put Unable to Scream, Feaster just popped instead of becoming a 0/2...I flickered the Relic Warder with Soulherder to release the Scream and declined exiling anything with Relic Warder.

    The field had maybe one other thing out there. I swear this has happened before (Unable to Scream just killing cards randomly.) It's almost as if the game registers…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. "Leyline of Transformation" and "A Tale for the Ages"

    "Leyline of Transformation" and "A Tale for the Ages" aren't triggering together like the should?

    There are no rule conflicts, so this has to be a bug. Sad too, it's a really cool combo.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  3. drix fatemaker bug

    When casting dire fatemaker on the mobile version of the game, the game will not allow player to select cancel, warp, or cast, until all timeouts are used. once timeouts are used, dire fatemaker disappears from the game and the match continues as usual.

    2 votes

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  4. boring standard

    Standard is very boring, it's a shame Wizards doesn't care about their players, they say they don't deal with emergency bans and even then only one deck dominates the format, I won't play if it continues like this, it's a shame, they only care about selling Final Fantasy stuff

    2 votes

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  5. Too Many Triggers

    A few problems lol:

    0) MTGA is too focused on single object math. Lets have representative groupings which are easy to reassign (via programmed rules). Same attributes (tapped status, summoning sick, base stats vs counters, if phased?, etc) should have common maths applied. Maybe I want to proliferate +1/+1 counters on 1024 tokens. That operation should take 15 ms to 1000 ms to complete (with only a few clicks).

    1) When my opponent has 10, 100 or 1000 triggers on the stack, and ESPECIALLY when I am not holding priority: then why is my game timer counted against me? For…

    1 vote

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  6. starter decks to unlock only play against other starter decks

    make it so starter decks that you play to unlock with only play other starter decks to unlock and nothing that has been edited so that a person has a chance to actually play

    2 votes

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  7. dies to doomblade stopped counting killed creatures ... Ive killed 50 today and is still at 185 fix this please

    dies to doomblade achievement was working but broken killed 50 creatures today started at 185 and still is 185 so broken

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. Screaming Nemesis Damage Bug

    My screaming nemesis was damaged for 8 but only allowed me to deal 3 damage. I lost a rank game because of this bug. please fix it.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. mastery pass for final fantasy

    mastery pass for final fantasy will not advance beyond level 50 to get the uncommon card reward

    2 votes

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  10. Mastery pass will not advance past level 50.

    Mastery pass will not advance beyond level 50. Not receiving the uncommon card reward.

    3 votes

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  11. Didn't get to play Jidoor's ability.

    I had no cards in my hand. I drew one card which was an island. I played my island to have nothing in my hand. In total, I had two jidoor's, two islands, and three plains. In theory I should have been able to pay for one blue mana with one jidoor and the rest of the cost of the other Jidoor's ability. I was playing timeless and the player I was playing had a deck with over 200 cards, was a moderator, and they played a shrines deck with pink and white sleeves or mother of pearl sleeves.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  12. Machinist's Arsenal Providing Power/Toughness After Azure BeastBinder

    I was in a game of standard and i attacked with an azure beastbinder to make a machinists arsenal lose all abilities until my next turn. on opponents turn they play beatrix, loyal general and had a blacksmiths talent at level 3. they used either beatrix or blacksmith ability to equip the machinists arsenal despite it no longer having an equip cost (this part i think is fine). somehow their beatrix had 12 power though. they also have a dragoons lance and a Sword generated by the blacksmiths talent both equipped but that wouldn't make the 12 power make sense.…

    2 votes

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  13. Emrakul + Heist Not working

    I controlled my opponent with Emrakul, heisted myself with Grenzo, was prompted to choose a card, was not shown the cards, timed out. :(

    48 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  14. Long waiting time for games.

    Long waiting time for games. 6 minutes?
    I've never waited longer than 2 minutes before, tonight I waited for 3 minutes, then 6 minutes before canceling.
    Also this support page is awful, do you even care?

    1 vote

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  15. Increased time for cube events

    As cube enthusiast, I played a ton of cube games, and so I'm very happy I get to play this on Arena, love it!
    But Cube is a complicated format.

    However, the interface isn't as quick as I want it to. For example, I recently played Breach + LED + Brain Freeze and I ran out of time to perform the actions to win in time in one turn.

    Perhaps the game could add more fuses or an increased rope timer for cube events only.
    Maybe even something like: as long as you click a ‘Thinking’ button, you get more…

    1 vote

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  16. stack lag won't let me cast spells

    In a powered cube game, my opponent activated Memory Jar while we both had a copy of Sheoldred the Apocalypse in play, which put 28 triggers on the stack.

    At this point, the game lagged badly. I attempted to cast Swords to Plowshares, but it would not allow me to select a target. One screenshot shows it on the stack with no targets. I attempted to cancel and recast it a couple times, at which point the game fully stopped responding and I tried to restart the client, and presumably timed out.

    1 vote

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  17. enweb working through ability loss

    Auto Pay feature allows enwebbing through Hide in Mundanity (possibly all ability loss effects) if the enchanted card is Eccentric Arachnologist (possibly all tap for mana creatures).

    1 vote

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  18. Ugin eye of the storms

    When playing brawl my opponent cast their ugin and targeted my creature with the cast trigger. I played royal treatment to give it hex proof but it still exiled my creature

    1 vote

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  19. Timer Skipped to 0

    timer was skipping to zero my last two games

    2 votes

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  20. Can't block because card is tapped

    Everytime I play the game to advance to the next level in the tutorial the game always gets to a point where i need to block but i can't block because my card is tapped.
    I try not to attack so that it isn't tapped but the game wont allow me not to not attack to leave the card for defence. I can't move forward which is really frustrating

    2 votes

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