MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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298 results found
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Painter's Servant
I would like to report a bug of me being able to craft and use Painter's Servant in Historic BO1. I was not aware the card was banned in the format. I saw a video on YouTube using the card in Timeless and thought I would see if it was available in Historic since I do not like Timeless. The client let me craft x4 of the card and make a deck around it using Grindstone as well. I started in Platinum 1 and made it to Diamond 1. I then shared my deck with Reddit where I was informed…
3 votes -
Game freezes in deck builder
When building a draft deck, when I switch to the horizontal deck view, then click the arrow to enlarge the deck view area, the game will go nonresponsive. Clicking in the screen gives the Windows notification that the application is not responding and prompts to force quit. This has happened three times in the last week or so. One time I ran task manager and saw mtga.exe was using almost 5GB of RAM in this condition, when it usually is under 2GB.
This is on Windows 10 21H2 LTSC using Steam.
1 vote -
Missed out on half of a draft due to matchmaking bug.
Warning to anyone who might read this: do not do any drafting until the matchmaking bug is fixed.
- Steps to reproduce: try drafting.
- Mac, via Steam, and iOS.
- The pack passing freezes and you don't get to draft additional cards. Then it disconnects, and when you try to log back in it stops on "Waiting for Server" screen. It lets you log back in once the draft timer is finished, but the client will have auto-drafted your deck.
- Expected results: being able to draft normally.
- N/A
- None so far. I have an essentially unusable drafted deck, because of the client's…
3 votes -
Search Bar in Deck Builder
When I am deck-building on arena the search bar does not work at all, can’t click on it or search within my decks. I have updated my device, deleted the app and reinstalled it. Signed in and out again and nothing has fixed it as of yet.
3 votes -
My Playing Cards are not Rendering right how do i fix ?
If i go onto my decks and view my cards they are not rendering right. How fix pls. P.S Nur liebe
4 votes -
Can't open TMNT pre-release packs
I was able to open all of the packs I purchased as well as the three sent to everybody. However, the six packs I was supposed to get for pre-release remain locked, saying "available March 3, 2026
3 votes -
Deck Builder/Editor
Version: 2026.55.10.11072.1228610
Platform: Windows(Steam) and Mobile(Android)When going to edit an existing deck, you cannot change the minion associated it with, nor can you change the format. The minions simply do not populate, while the format seems to be hidden behind the deck stats and does not allow you to either click or scroll through them. The minions should populate and allow you to select a new option. The format selector should dropdown in front of the stats and allow you to change it after the deck has been created.
3 votes -
Did Not Update Deck
Updated my deck but did not update causing me to play with the wrong lands (swamps instead of forests) and preventing me from playing certain cards
4 votes -
Mastery Pass Lorwyn Eclipsed level 4 awarded EoE packs instead of ECL
I received 3 EoE packs instead of 3 Lorwyn eclipsed packs as Mastery pass reward.
4 votes -
Deck Format Changer and Companions list is Bugged
Companion selection bugged out about the same time as the deck format changer in deck editor. Deck editor now falls behind deck stats and is not selectable with mouse pointer. Can only be selected with tab. List of companions no longer appears and the last pet selected appears to have graphical issues. Issue appears on PC and iPhone with most current software versions.
4 votes -
Missing Companions
When trying to select a companion for individual decks the page is still blank, but they can still be viewed from the profile page.
4 votes -
Quick Draft Builder Deck Panael Name Deck BUG
(NOT FIXED - Still bugged makes quick draft unplayable!!!) When playing a draft in Quick Draft, on IOS, when you are in the deck builder and when you click on the deck details page to see the deck stats, if you don't precisely click the arrow to exit out of the builder details, the deck panel prompts the user to Name the Deck, and the user is unable to exit out without restarting the entire application. I have even tried naming the deck but in remains stuck in the deck details panel . Very frustrating and makes me not want…
2 votes -
Incorrect Artist Name - Bug
Sorry, I didn't put this in the "bug" category, but I noticed that the basic islands cards from the original Lorwyn have the names of the artists incorrectly listed.
Island 288/301 Martina Pilcerova (in arena Rob Alexander)
Island 289/301 Rob Alexander (in arena Martina Pilcerova)
I compare with real cards. Sorry if I`m wrong:-)2 votes -
Deck Builder Issues
Changing companion is broken. No companions show to select. Along with the changing deck type hidden in the background.
4 votes -
5 votes
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No support
You don’t support your product, not very good for your product. If you had a competitor you would lose a lot of business. Try a little support!
3 votes -
MASTERY card grab loss
when spending ORBS i chose cards, 3 times now and they are not being added to my colection. . assumed they would be NEW CARDS as sson as i opened the edit, but nothing even after searching.
1 vote -
Im not getting any Booster Packs for my Rank ups
Im not getting any Booster Packs for my Rank ups
1 vote -
Product suggestion
After the update. There is no longer an option to change the format of an existing deck.
Example, I want to change the existing deck from "Brawl" to "standard" and make some changes.
Last time, there is a drop down menu which will show all formats, now its blocked and unclickable.
Please check and debug. Thank you.
3 votes -
Cards removed from deck list
I opened up my deck lists today & found multiple Brawl deck lists with cards removed from the deck without telling me which ones are invalid or why.
The message I got when opening these lists only said there was invalid cards that were auto-removed, not what those cards were.
2 votes
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