MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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242 results found
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Banned card (tamiyo) able to be used in the brawl challenge.
Opponent has a tamiyo inquisitive student in their deck despite the banlist saying that taimyo inquisitive student is banned.
2 votes -
Game crashed and then forced an update in the middle of draft game
I was playing a game in a premier draft when the game crashed and forced an update when I tried to reopen. I timed out of that game and received a loss and would like reimbursement for the draft.
2 votes -
Game crashes during PickTwo draft in Win11 PC
The game crashed during a PickTwo draft event, In Win11 PC, and cost me the game and the draft. Seconds before crashing, the screen freezes, then continues for a second, then freezes again, and then crashes. It's the second time in 24 hs, so I'm not going to play events until I see this resolved. Too unstable to keep trying. Can you do something about it, please?
I can't upload the log or the image, I keep getting "Sorry, we couldn't submit your request" message. I'll try to upload them in a comment.1 vote -
MTGA.exe is not responding during Win11 PC PickTwoDraft
During a PickTwoDraft, on PC, Win11, the game crashed multiple times, and after I reopened it, the turn already advanced and I lost the game and ranking. "MTGA.exe is not responding" appeared several times, and "MTGA - Unity 2022.3.62f2_7670c08855a9" appeared once. I don't think I can give the steps to reproduce the bug. Just play until it crashes. Is there any way to determine why it crashed?
I also can't submit this message with the 3.1 MB .log and the 2.8 MB png or 0.3 MB jpg. This page says "Sorry, we couldn't submit your request."
I'll try to submit…1 vote -
Instantly lost a game when playing pick-two draft after queuing.
Instantly lost a game when playing pick-two draft after queuing up I immediately "conceded" after entering the game (I didn't dc and it happened in mere moments after getting into game with a quick queue time).
1 vote -
Missing Card Rarity in TMT Premiere Draft
During a draft, for my 2nd pick the pack did not have a rare and 3 uncommons meaning the pack either was missing a rare or an uncommon card. If the first person picked a rare, there should have been 3 uncommons in the pack. If the first person picked an uncommon, the pack should have had a rare.
1 vote -
Unable to spend tokens after ECL release
I can't change deck format or spend wild tokens since the newest update
2 votes -
don't receive my season rewards
it's the second time i don't receive my season rewards... last week, that was for the gold rank and yesterday for the platinum rank.
What should i do to resolve the problem ?
1 vote -
midweek event: jump in
I chose the Giant(WR), then the Elemental(RU), but the lands are 7 plains, 4 mountains, 4 Islands and 1 Steam Vents, while there are only 2 cards with hybrid mana is white
2 votes -
Lorwyn Eclipsed horrendous mana bases for jump in packs
Why on earth would you build a mana base like this for jump in packs?
And why not allow the player to change it for the event?
2 votes -
Jump-In is screwed up for Lorwyn
I picked Giant (RW) and Vivid (Sans-black) for the midweek magic event. The packs I got were mono-red giant cards and mono-green vivid cards, but with a 4C manabase of 4-4-4-4 with no fixing, making half of my lands (basically) worthless except for casting some hybrid cards that my green mana could already cast.
2 votes -
no pack from events standard
i miss my reward pack from my two win in standard event and the 75 gems, ty for your attention.
1 vote -
1 vote
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Land Ratio in Midweek
Elves-Blight
All my cards can be casted with forest and swamps.
The land base includes 4 mountains (not a single red mana is needed) and only 3 forests.
2 votes -
Vital lands in Midweek event
In Midweek event, and chose Elf +Vivid deck. When combined, the deck has at least 21 cards that need or can use green mana to cast them, but only has 3 Forests and an OvergrownTomb as green sources. That makes this combination borderline unplayable. Island and mountain need to be reduced by 1-2 and replaced with forests.
2 votes -
Jump-In Manabase
Please fix whatever code decides land distribution for Jump-In decks. I got Goblins Blighted, BR and BWR respectively, as my two packs. My deck has exactly 2 white cards in it and both are hybrid W/B. Why does this deck have 5 plains in it? It shouldn't have any plains in it at all. I would hazard that the lands are decided based only on the union of all the colours in both packs, rather than the proportion of those colours in the casting/ability costs of the nonlands given.
2 votes -
Conce
Game was conceded without pressing button, then it did not give me the option to go into next quick draft.
I tried to download the log but the button seemed to do nothing on android and nothing was downloaded1 vote -
Draft Crashed
MTGA crashed during a pick-two draft in TMNT while blinking with Leo and Donatello.
Game was on PC and after game realized I didn't update NVIDIA drive since late January so it could be the casue.
Annoyed it was taken as a loss despite trying to get back in the game hoping it wouldn't count for 20 minutes then closing the client and updating drivers.
Tried to screenshot the 20 minute wait time but used Windows+Shift+S keys and thought they auto-saved in pictures, have a screenshot of the menu instead.1 vote -
Jump-In-Event is stuck - I cannot resign and play on
Jump-In-Event is stuck
(I play on PC, on Windows 10)
I am unable to play the event again. When trying to play again, it only shows "home" after going to jump in..
I cannot start a new game, I cannot resign.Jump-In is my favourite format and I spend all my gold on it.
Please help me, so I can continue playing it.
(Before I reported the bug, I went on "Repair Game files". But it did not help. The game is still stuck. I cannot play Jump-In.)
2 votes -
Cant sideboard in Play-In
After g1 in a Qualifier Play in Match, i sideboarded into another deck. When the second game started however, i was still on the first deck
1 vote
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