MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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990 results found
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Premier draft crashed in the first pack
I was doing a limited event premier draft for final fantasy set and the draft selection crashed after only 3 picks from the first pack. I was unable to click the avatar at the top to see if the rotation was just slow because a player was taking his time (which is fine).
However I was unable to click it. After waiting 3 minutes, I left the draft and went to rejoin. I was unable to do so (see screencapture). This event happened about 5-10 minutes before me posting this post (around 11:30am Montreal time).
I was playing on the…
2 votes -
Drafy problem
bject: Server Error During Premier Draft – Unfair Losses
Hello,
I would like to report an issue that happened today during a Premier Draft on PC. During two different matches, the game suddenly showed a “Server Error” while I was inside the match, and I was unable to reconnect both times. As a result, the system automatically counted both situations as losses, even though the errors were not on my side.Details:
Format: Premier Draft
Platform: PC
Date: Today
Issue: Server Error occurred twice during the match, unable to re-enter, both counted as losses
I kindly request that you review…
1 vote -
Traditional Standard Event has been missing for 15 days.
It’s missing on every platform. Has been since the Avatar set released. Just look at the Constructed events tab in Arena to see it’s not there. This is seriously ridiculous.
1 vote -
Bug Quick Draft
Bug quick draft spark, I completed two quick drafts and the mission was not completed, I ended up losing gold resources trying to finish, could you fix or update the mission to complete the remaining spark missions, thank you!!
8 votes -
There is a bug atm where if you try to draft omni path
There is a bug atm where if you try to draft omni path - even if you choose tradition draft and not the new pick 2 at a time format- you are forced into a pick 2 at a time format anyway (making it unavoidable). I left a bug note yesterday for one and today i tried to draft traditional thinking i misclicked only to be sure that it is indeed forcing me to pick 2 cards at a time.
I resigned from both without playing remaining games. I lost my draft tokens for both events and just wNt an…
2 votes -
Modern Horizons 2 Limited Events/Draft
Dear MTG Arena Team!
I would like to inquire whether a Modern Horizons 2 Draft will be offered in MTG Arena in the foreseeable future. I have noticed that many cards from Modern Horizons 2 are already available in the client, which is why I am wondering whether a corresponding Limited event is planned or whether a date has already been set.
I would greatly appreciate a brief response regarding the current plans.
Thank you in advance for your time and support!1 vote -
Kicked out of premier draft game causing loss
Randomly Kicked from Duskmorn premier draft game and given a loss.
During the match I was randomly kicked from the game (sudden black screen, no loading or "waiting for server") and was returned to the draft screen. I had no loss at first but after checking the deck when I returned to the screen I had 1 loss. It happened so suddenly I wasn't able to capture any footage or screenshot. First time I've had this issue18 votes -
December Qualifier Weekend
December Qualifier Weekend - Wrong dates/information displayed/provided.
The dates information provided via emails to qualified players and on the official webpage Qualifier Play-Ins and Qualifier Weekend Information (https://magic.wizards.com/en/news/mtg-arena/qualifier-play-ins-and-qualifier-weekend-information?utm_medium=playerinbox&utm_source=arena) seem to be erroneous.
As per the webpage and the screenshot provided, qualfier weekends usually hold "Day 1" on Saturdays and :Day 2" on Sundays. However, the dates indicated are December 12 (a Friday) and 13 (Saturday). This would mean that, as per the webpage, the BO3 qualifier play-in is on the same day as the qualifier itself... which doesn't make much sense.
Please indicate the proper dates in direct…
1 vote -
DRAFT BUG
During a premier draft, I got disconnected, and when I came back the cards didn’t show up, but the timer kept running until I lost by timeout
1 vote -
Friends List Broken
Playing arena on pc, whenever trying to direct challenge or add friends the list is not showing up properly (image attached) and I am showing up as offline to other friends. I have tried updating, installing, and repairing game files but nothing changes afterwards.
1 vote -
"Complete three quick draft matches" tracking/reward bugged
This quest is available to me, and I completed an Edge of Eternities Quick Draft, but I didn't get completion of this quest. It still shows 0/3 for some reason. Seems to be a common bug?
3 votes -
34 votes
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Kazuo, Ruthless Rival not using first strike with Rhino’s Rampage
I used Rhino’s Rampage on Kazuo to fight a deathtouch creature. Kazuo has first strike on my turn, but still dies to the deathtouch creature. This is bugged and happened in my sealed event leading to a match loss.
1 vote -
Draft
Draft : during few pick step, i have no visual on the cards... so, the time run out and automaticly pick a random card.
1 vote -
Jump in
Since Bloomburrow I have not been able to restart the Jump in event. I was hoping that with the update of this new set the problem would be solved but I can't use my Jump in tokens.
22 votes -
Monstrous Rage played in Standard Event?
Played against an opponent using banned cards in a standard event. They played Monstrous Rage against me.
This occurred on the 2nd of July (NZ time).
This was unfair and it cost me the match, costing me potential gems.
3 votes -
ブロールで対戦相手とマッチしない
2025.52.10.3265.1188538
ミッドウィークマジックあるいはゲームプレイのブロールにおいて、対戦相手を待っていますの表示以降、一向に対戦相手とマッチしない
5分程度経ってからアプリを開き直すと初期画面になり勝ちはついておらず、ミッドウィークマジックの場合は報酬を獲得できない2 votes -
Graveyard and death triggers
I just played a limited game where hama the bloodbender and callous inspector failed to trigger. No clue from the inspector. No exiled cars to play from the bloodbender despite multiple targets. I lost the game due to this. Any way to get a refund in gems?
1 vote -
Won a rank game, but my ranking decreased
I won a ranked game in MTG, but my ranking decreased
1 vote -
Mastery xp not adding
Mastery xp from weekly xp quest is not adding to my mastery pass total.
Also getting into contact with support seems impossible to get a direct fix.32 votes
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