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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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990 results found

  1. アリーナダイレクト(モダンホライゾン3)

    モダンホライゾン3のアリーナダイレクトで、シールドカードプールが既に所持しているカードのみ(このイベントで入手したカードのみ)しか表示されず、デッキを組めない。
    また、一時的にイベントページからイベントが消失した。

    1 vote

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  2. アリーナダイレクト(モダンホライゾン3)

    モダンホライゾン3のアリーナダイレクトで、シールドカードプールが既に所持しているカードのみ(このイベントで入手したカードのみ)しか表示されず、デッキを組めない。
    また、一時的にイベントページからイベントが消失した。

    1 vote

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  3. Jump in

    Jump in still reroutes me to home. Won’t let me play. Been over a week

    3 votes

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  4. Ward ability bug

    In the current brawl challenge October 2025, when attempting to counter a hulking raptor with an alternative cost flare of denial the ward ability triggered, needless to say two for zeroing myself lost me the game, pretty lame I gotta say

    1 vote

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  5. One loss in the Brawl Metagame Challenge ?????

    In the Brawl Metagame Challenge, you have to pay to enter, but, in this best-of-one format, if you get one loss you are eliminated. It should be two losses at least. I hate to be critical of this company that makes a game i love and am passionate about, but i sincerely hope this was just an oversight. If it wasn't, I hope nobody joined as protest. One loss is ridiculous.

    1 vote

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  6. Can't complete "Complete three Quick Draft matches."

    I did more than 5 runs atm with most of them going over 5 wins and i still can't complete this quest

    2 votes

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  7. Come on with the dds script

    In a payed for game plenty of service and 30 to 2 and all of a sudden I cast equipment spell and it will not attach it sits there frozen this happening all the time how on earth can you expect anyone to spend 8000 gems on any event and have your favorites out here with Dds scripts that would be fruad

    1 vote

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  8. Quest to complete 3 quick draft matches does not complete

    The quest to complete 3 quick draft matches does not complete after doing the matches. It will also not navigate to quick draft when clicking on the quest. I have found this occurs after the rotation to a new quick draft event.

    2 votes

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  9. jump in bug of no resign botton

    Jump in 2/1 win and haven't resign button, I can't finish the 5 jump in quest

    6 votes

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  10. nexus of fate Uncounterable

    while i playing i had a drown the loch in hand with mana available, oppenent casted nexus of fate and i was not able to counter it

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  11. Jump-in event stuck bug - with steps to reproduce

    Hello,

    Last week, I experienced a bug where the jump-into event got stuck, which seems to have been occurring for a while now, according to the bug reports.

    Upon getting a win in the "Jump-into Final Fantasy" event, the "Play" button changed to "Home," and the "Resign" button disappeared, preventing the player from continuing or starting a new event.

    Since I encountered a similar issue during a Midweek Magic event a few months ago, I believe I’ve figured out what’s happening.

    The main cause appears to be when the event progresses to N + 1 wins before the reward for…

    3 votes

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  12. Mastery pass reward level 49

    Mastery pass level 49 did not give me mythic card reward. I received a common card :/. Please advise

    2 votes

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    2 comments  ·  Events  ·  Admin →
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  13. Sparky's Challenge No Reward After 3rd Win

    Noticed "Sparky's Challenge" in the events tab, and had time to kill so decided to play it. Got 2 victories rather easily, and collected a card reward after each. However, after my 3rd victory I was taken directly back to the home screen with no "random cosmetic" reward, and "Sparky's Challenge" completely gone.
    I manually checked my cosmetic inventories one by one, and nothing new is present. Tried closing the game and reopening it and repairing the files, still have the same issue.
    Feel I was robbed/cheated a bit. Not cool.

    5 votes

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  14. Arena sideboard draft on mobile

    The way mobile drafting worked for a long time was that when you had your sideboard open and drafted a card, it went to your sideboard. If you didn’t it went into your deck. This was great. For a while, the way it’s worked is that it instead depends on the state of whether your sideboard is open during the previous pick

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  15. Mobile drafting to sideboard not working correctly

    The way mobile drafting worked for a long time was that when you had your sideboard open and drafted a card, it went to your sideboard. If you didn’t it went into your deck. This was great. For a while, the way it’s worked is that it instead depends on the state of whether your sideboard is open during the previous pick

    3 votes

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  16. No rewards

    I had done a quick draft event this morning. I think it expired this afternoon but I did not get the rewards from winning a few rounds.
    Through the omenpath.l quick draft from 10/14/25

    1 vote

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  17. bad variable ref in the 7 win preview for "Arena Direct - Sealed Japanese Modern Horizons 3" event

    bad variable ref in the 7 win preview for "Arena Direct - Sealed Japanese Modern Horizons 3" event. shows Reward: {quantity} when you hover over reward preview

    1 vote

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  18. Blank board, unable to start match

    During the currently running EoE Arena Direct, I received a match loss for a game that didn't even start.

    The board loaded but there were no decks, hands, pets, or avatars. Just two timer icons and the blank board. I waited a few minutes to see if it would load, then eventually restarted the app. Upon loading, I noticed I received a match loss for that non-match (I was 1-0 prior).

    I spend a lot on these events. Can you help me?

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  19. The Qualifier Play-In event is not in the format it was supposed to be

    I entered the Historic Qualifier Play-In event and it won't let me join with my Historic deck , as it says that the format is Pioneer for some reason....

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  20. Flashback Drafts

    Why are flashback drafts only a week long? They are about the only reason left to play, and if it's a good set, jamming in as many drafts as possible in that time window takes the fun out of it.

    1 vote

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