MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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990 results found
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Arena Direct not Displaying the Correct number of Collector Boxes Won
The mouseover for the Arena Direct Collector Booster Boxes won is not displaying properly. It has a placeholder {number1} instead of the number of boxes.
3 votes -
All-Out Assault bug
I had the enchantment I played and it didn't give +1/+1 to the tokens I put into attack. It cost me the game.
2 votes -
mid week magic
i started a game towards the end of the event, the event ended while i was in the game. i won that game and didnt get the reward
1 vote -
Update of 11 Go in the middle of a premier draft
Hello there!
I got kicked out of a draft when I was mid of pack 2 this 4th of August at 12h37 UTC.
When I tried to restart, the client launched an update of 11Go, as if I was reinstalling the whole game.
I would like to have my 1500 gems back, since my draft was ruined and my deck is unplayable...Thanks in advance, keep up the good work, your game is amazing <3
2 votes -
Karakyk Guardian
My opponent's Karakyk Guardian did not lose hexproof after it dealt damage in a premier draft.
4 votes -
Draft problem -
I was drafting Through the Omenpath - Trad. Draft, when halfway through pack 3, the system reported of a network error, and I was kicket out of the draft. It was not a network error on my side, as I was able to access websites etc. When I was able to log back in, the draft was completed, and I had received a number of off-colour cards. Therefore, I would like to ask for a reimbursement of my draft.
1 vote -
desconexión en draft
se me desconecto en plena partida de draft y dio como partida perdida, por favor podrían solucionar muchas gracias.
1 vote -
"Play" and "Resign" buttons are not displayed in Jump In! event.
When I accessed Jump-In! event, "Play" and "Resign" buttons are not displayed.
Thus, it is not possible to play or resign from the Jump-In! event.11 votes -
FIN Limited Bug Report
The opponent had Quina on the battlefield and cast Retrieve the Esper from their graveyard.
Normally, a 1/1 Frog token should be created, but the token entered the battlefield with two +1/+1 counters from Retrieve the Esper’s effect.
However, based on the effect of that spell, only a single 3/3 token should get the two +1/+1 counters.
This seems like a bug. I’ve attached a screenshot.
1 vote -
Unable to take Game Action
at around 10:45 today during a premier draft, arena stopped allowing me to take game actions, though i could see my opponents highlights so the game wasn’t frozen, i checked my internet connection and it was strong. arena made me skip my turn, which resulted in me losing the game, which resulted in my draft event ending and wasting my gems, thank you for your help resolving the issue!
1 vote -
Illegal Card Vraska in Standard Event
Illegal 6 mana black card from Phyrexia being used in standard event. I've lost multiple games like this. Please fix.
2 votes -
Wrong Draft Bug
I entered into a traditional through the omenpaths draft and instead it through me into a quick pick 2 draft. This is not the one I wanted as I am not a fan of the pick 2 drafts.
1 vote -
Fleem
Despite playing in a OM1 traditional draft in September, I have yet to receive the Fleem cosmetics. Please let the people dream! Give us Fleem!
1 vote -
BRING BACK FF AVATARS
Bring back the Final fantasy Avatars so I can get Sephiroth how the **** did I miss that???
Dude...What's going on December 5th BRING EM BACK NOW.1 vote -
Unable to sideboard in historic metagame
Hi,
I lost my historic metagame challenge run because i didn't have access to the spell pierces in my sideboard, as half my sideboard was locked off (b01 style), even though my deck is set as a traditional historic deck and i have 14 cards +jegantha) .........2 votes -
Karakyk Guardian
Lost a game in premier draft tarkir:dragonstorm because Karakyk Guardian didnt lose hexproof after dealing damage multiple times. had sarkhan's resolve and couldnt cast it on him even after karakyk guardian hit face twice and blocked one of my creatures attacks.
Windows pc
Gave me my second loss in my most recent draft. Please refund the draft and fix the bug.
4 votes -
Missing Fleem cosmetics
I played one OM1 Two-Pick Draft and still didn't get Fleem cosmetics. Could you help me, please?
1 vote -
Missing Fleem cosmetics
I purchased OM1 Mastery Pass with gems and still didn't get Fleem cosmetics. Could you help me, please?
1 vote -
Fleem not redeemed
Ran two drafts and did not get fleem to redeem.
1 vote -
Unable to pick cards - Premier Draft
It happens again! During the draft phase, some cards of the packs are unpickables: when i tried to click on them, nothing happened and i must choose other cards. This bug is a constant the early days of a new set. I decided to not draft again until this bug is fixed. T Could you help us and fix this bug?
3 votes
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