MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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990 results found
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quick draft loss after disconnet
Quick draft crashed
Game crashed twice during quick draft and i got two losses.
3 votes -
Free loss in quick draft
I was 2-2 in tarkir quick draft. I got connected into a match, but got "kicked out" to the quick draft screen. I clicked "play" and won the game, but after finishing it I got both a win and a loss, thus ending my draft. I want a refund.
2 votes -
Please let the Arena community know that Omenpaths is the online version of Spiderverse more clearly and ahead of time
Please let the Arena community know about Omenpaths being an online version of Spiderverse more clearly and sooner so that those of us who had been hoping and saving for Spiderverse don't inadvertently spend all the coinage we have on other things because we think it is not coming. It would have been nice had Arena made the connection between Omenpaths and Spiderverse more explicit on the app itself. As it is, it was frustrating to find out later, only after I spent all the coins I had been saving for the new set.
1 vote -
1 vote
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Inaccurate Rankings MidWeek Magic
In MidWeek magic this week, I had a diamond icon next to my name, as did my opponents. My opponents definitely played diamond-level, but I am bronze in limited and platinum in constructed - I have never been diamond. Please fix this in future events.
1 vote -
Competitive
I've worked my way through the ranks to plat T4, but have in a previous season been Diamond T2, and i keep running into decks that should be Mythic level and win turn 4 or 5. How do you expect competitive play to be exactly that competitive when decks in themselves, i think, should have a rating attached to them, especially with a deck that has a load of mox or p9 cards. where is the curve exactly on how matching up with another random player fits into the game, i should only be matched with people in same tier…
1 vote -
Competitive
I've worked my way through the ranks to plat T4, but have in a previous season been Diamond T2, and i keep running into decks that should be Mythic level and win turn 4 or 5. How do you expect competitive play to be exactly that competitive when decks in themselves, i think, should have a rating attached to them, especially with a deck that has a load of mox or p9 cards. where is the curve exactly on how matching up with another random player fits into the game, i should only be matched with people in same tier…
1 vote -
Not getting midweek magic cosmetic reward
For the past 3 weeks I have not received the 3rd reward for any midweek magic event even though I have completed at least 3 wins in each event. I will get the first 2 card rewards but I have not received any of the cosmetic rewards.
Please can you fix this on my account.1 vote -
Game Defeat suddenly (No reason for defeat)
during a draft event I was poised to win during my turn and suddenly the game ended with defeat and me losing and I had not even finished my turn. I grabbed the logs right after and hope this helps to resolve this issue. This has happened to me twice now.
5 votes -
Cube has doubled up land?
I encountered a strange scenario where there were two Godless Shrine in my cube draft, it's the first doubled card I think I've ever seen in this cube so I am reporting it in case there is an issue with pack collation.
1 vote -
Not getting achievement advancement
On Mac, I am no longer receiving some achievement advancement. I was 12/13 on Vanquish the Week II before I played this weeks MWM. Once I completed it (3 wins), I didn't get 13/13 and gain the achievement. Likewise, I am 191/200 on At Any Cost. I have been using lands that require 1 life to gain mana. Despite tapping these several times, I haven't advance further.
3 votes -
Disconnect in quick draft game. Client totally fall when open game shop.
Client disconnected in the middle of game and i obtain lose in quick draft final fantasy - all fast reconnects just failed. When i lost all timers - client connect again. Its not funny. Repair this broken game client.
After last update Arena allow to play games without use vpn, but they have little frezzes, but not have disconnects before trying play draft today (day before draft games was no disconnected). And game shop just dont work in this update - client dropped to infinity loading.2 votes -
Pauper format
I open the suggestion few years ago about adding Pauper format into Arena. They game has already many many sets, explorer legal and historic as well with tons and tons of pauper cards. Please.... Add the format into the game along with more common Wildcards. Thank you
4 votes -
Use realistic Shuffler that actually mimics human shuffling methods. not a soul on earth can truly randomize their deck.
Like the title says, upgrade the software to more realistically mimic REAL LIFE MAGIC.
it's pretty simple really, no human on earth can "true randomize" their deck, so why is it used on MTGA?
Also it's pretty scummy that you guys punish players for not being new.Say you're new to magic= 6x jump in tokens and a quick draft token
Say you're a loyal customer that knows how to play magic= Nothing at all.Why does everything need to rotate also? is there a decent reason we can't ALWAYS have a cube draft?
3 votes -
サイクリング持ちカードをプレイすると効果選択時に進行不可になる
召喚とサイクリングなど、カードのプレイ時に選択をする必要がある際に選択もキャンセルもできず進行不可になる。そのまま時間切れとなりカードは消失する。
1 vote -
quick draft final fantasy not available -why?
Quick Draft not appearing as listed in Arena announcements message. Final Fantasy is listed as next quick draft event.
Date: July 8 20252 votes -
Unable to submit deck
I made a deck for Aetherdrift constructed, submitted it, deleted it, and now I get an error when I try to play and I can't submit a different deck. So I'm effectively locked out of the event having not gotten to participate. Feels bad.
6 votes -
waiting on server
During draft I receive a waiting on server error during matches, which kicks me back to the main event screen and shows no losses until I exit the game, restart and go back into the event. This has been consistently happening over the past few weeks.
11 votes -
A Very Merry Unbirthday To You
Today is a day in history where nothing happened.
Let's enjoy our ordinary lives.1 vote -
Bug with Double Istance - Wish and Reckless Bushwhacker
While i've playing in ranked , i've encountered this problem : I had a double istance of wish, i try to use reckless bushwacker to give haste and power-up my creatures (mostly goblins made with empty the warrens) but i werent able to cast it because it says me to choose 1 wish istance but i couldnt click it. I had to waste 1 wish istance for something else and after using it to cast the bushwacker with the only istance left. Check the game log.
1 vote
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