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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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5459 results found

  1. Demonic Pact Modes Visual Bug

    As others have mentioned, Demonic Pact's modes aren't consistent with how they visually update to show which modes have already been selected, and which are still imminent.

    There are a few posts about this visual bug already, and I want to make sure that this is receiving proper attention. In one of the posts, there was a response that said something like, it is the player's responsibility to keep track of which modes have already been selected. If that is WotC's intention on the card's behavior, that is perfectly ok, but there must be visual consistency.

    Having some modes grey'd…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Shuffler/hand smoother is broken

    13 of first 19 cards are lands in a 17 land, 40 card deck. Your hand smoother is atrocious and/or your shuffler is broken. It's to the point where it's becoming more likely you are reducing wins for people with higher skill level to accrue more gems. So maybe it's not broken from your perspective but it is for the folks unfortunately spending money on your robbery of a game.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Can't select blocker

    I just lost a ranked draft game because I couldn't select a blocker. The game paused during the blocker phase, so it wasn't that my creatures were unable to block, else the attack would have automatically gone through and skipped the declare blockers phase.

    This happened immediately after a "Waiting for game server" error. Is this an exploit?

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Two cards that infinitely trigger each other

    Bloodthirsty conqueror and marauding blight priest infinitely trigger each other, so once you play them both you just win the game. Could it be added that it is tiggered once per card activation to break the loop?

    22 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  5. Hexproof not working as expected

    Opponent cast "Nowhere to Run" targeting my creature. I responded with Snakeskin Veil on the targeted creature yet the effect of "Nowhere to Run" resolved on my creature giving it -3/-3. I expected the hexproof to prevent the targeting. This is not the only occurance of this.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Cannot start game (mobile)

    Cannot start game (mobile)

    I can't even enter the server on mobile, it keeps saying that it's Waiting for Server and then disconnecting me. I have uninstalled 3 times and restarted my phone 2 times so far.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Limited draft not working

    My EoE limited ranked draft kept disconnecting from serve. This cost me 1500 gems and I didn’t play a match and got removed before the third pack opening. Please, help to refund gems.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Unable to login

    Server status page shows
    All Systems Operational

    Trying to connect shows attached

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. shuffler

    Fix your Shuffler Arena. I am so sick and tired of the insane game swings of one game getting completely mana screwed and the very next game getting completely flooded. It never fails. If lose for bad plays on my own part, fine. But I am so **** tired of losing because of severe mana ***** or flood. FIX. YOUR. SHUFFLER.

    22 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. 1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Eldrazi are OP in Historic

    Two types of lands that tap for two mana, easy ramp, easy access to Cavern of Souls, land removal, hand distuption, card draw, controlling opponents turns—they just have so much to work with, they are too consistent. At the very least, Sowing Mycospawn should be banned so they can't consistently find Eldrazi Temple while simultaneously exiling an opponent's land.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Game keeps crashing

    Using the iOS app. During matches in the Jump In Avatar event, the game unexpectedly freezes. There is no clear cause of the problem so I don’t know how you can reproduce the issue. But once the game reconnects, I have lost a turn while my opponent kept playing. I was essentially locked out of the match while it continued without me. This could be due to the complex came mechanics of the Avatar set or simply a server connection problem, but regardless nothing like this has happened to me before. Please look into it.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Black text on a black card

    The card Phantom train has an alternate art that makes the text box of the card all black while simultaneously not changing the text to White from Black. This makes it very difficult to read the text of the card. This is on the Android version of arenas

    2 votes

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  14. deck builder ignores the color identity for MDFC commanders

    When creating a new deck for standard brawl, the deck builder ignores the color identity for MDFC commanders. It only recognize the front side of the cards.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Disconnect

    On Android Mobile, practically every game disconnects back to the lobby or forces a restart of the app. Repairing and reinstalling haven't helped as this has been going on for months.

    2 votes

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  16. Not able to cast spell with firebending mana

    I could cast Zuko but not Fang, as you can see, I have 4 mountains and 1 mana for having attacked with cadets.

    1 vote

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  17. System hangs at distributing damage with Fated Firepower

    When using Fated Firepower, the system stops at the damage distribution screen. You can change the values for damage, but you are not able to click the "Done" button. I just had to wait until my Timeouts resolved to be able to continue.

    1. Give us the steps to reproduce the bug
    2. Attack with Firebending, use floating mana to play Fated Firepower.
    3. In Damage step, damage distribution screen opens. Able to distribute the damage, but unable to click "Done" button.
    4. Only able to continue after all timeouts are used.

    5.   Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
      

      PC…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  18. CHEATER - SINGULARITY

    Starts games but isn't present to play them. Cheater bot

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Bug when copying Legendary creature

    I copied my opponent's Legendary creature with Naga Flescrafter in order to destroy my opponent's Legendary creature. However nothing happened? There can only be one unique Legendary in play right? And if not, then why, as it is a Legendary creature and should allow only one unique instance of that card. OK, I now read the legendary rule and it allows for two same Legendary creatures to exist on both players, which is very strange and should be changed in my opinion. A legendary is a legendary, and by copying it it allows the strategy to remove opponent's legendaries, which…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Voice of victory

    Voice of Victory prevents instants as response even on players turn

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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