MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1994 results found
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Freeze
Game freezing at random times and awarding me the loss.
Has happened 3 times on different days now8 votes -
My games on mtgarena are freezing
My arena games are freezing up third day in a row
7 votes -
Game freezing/ screen locking again
I'm back again, I'm not usually one to complain about too many things, but this bug has literally cost me money at this point. I'm playing on Android, but I've seen it affecting both. It seems totally random, today it happened after I attacked an opponent, and I'm well aware anything is possible, but it sure seemed like I was on my way to winning that match. This has happened every day since the latest update, costing me wins in premier draft events. I don't know why I expected today to be any better.
6 votes -
Turns not processing
For about 5 games since the most recent update, is keep getting an issue where I use an instant or sorcery and the game just doesn't continue. It isn't frozen as I can interact with games (although freezing is an issue on mobile too) The weird thing is timeouts will occur and then they just stop and it doesn't force a concede. Happening to me in ranked standard and midweek magic
7 votes -
Bug
Durante o jogo, se vem uma janela de habilidade o jogo trava e o tempo continua correndo. Estou perdendo partidas por causa disso. Começou esse bug depois da nova atualização do dia 24/02/26. Eu jogo pelo celular
8 votes -
Sparky the ear defiler
Is the team incompetent or doesn't care? Even new players don't need Sparky. But the problem is that I've already finished the tutorial years ago, but every new major update, Sparky clutters my screen and didn't ask permission to be in my ears. Gameplay ruined because I have to turn voice volume off just to have some peace from the ear defiler. WOTC Arena team seems to not care because it happens every big update.
12 votes -
network error unable to submit deck
network error unable to submit deck. please try again later.
Whenever I select play after choosing a deck, I receive this message
5 votes -
Games don't start
I can't get any game to start on Android. When finding an opponent, I enter the game, but the game does not start. I end up with the attached screen. Games against sparky seem to work. I get stuck into this screen. I can't get out of this. I can't resign from it. I have to exit the game and restart the whole app.
11 votes -
Systems are not "operational"
For a company that gets as much income as yours it is shocking that you cant even get your status page to properly reflect the games status - matchmaking is down. And it is a repeated "suggestion" here that the status page shows nothing of any worth.
9 votes -
Arena Gameplay not functional
The game will not allow you to play a match, concede, mulligan, or sometimes even draw your starting hand. The only way out of Arena is to tab out or alt-F4 to close the client completely. This is happening across multiple devices on the same network.
10 votes -
vs Historic and standard vs battles won't work. you get to the battle, mulligan, then it just sits there forever
vs Historic and standard vs battles won't work. you get to the battle, mulligan, then it just sits there forever
10 votes -
Can’t Play the Game at all
Whenever I try to play any type of mtg game like historic I find an opponent but when I enter the match I’m stuck with no cards and I can’t do anything they don’t have cards either but my time runs out but the line disappears also I can’t even concede it won’t let me I’m on IOS I don’t know how to fix this and also some times if I get cards I can’t play them and my time runs out but never actually kills me
11 votes -
lasting tarfire
Yesterday, when i was playing a bo3 ecl draft. I found that the card "Lasting Tarfire" produce a bug.
The card text decribes that "at the beginning of EACH end step, if you put a counter on a creature this turn, this enchantment deals 2 damage to each oppoent." But. When i use Gristle Glutton to blight my creature, expecting to trigger the enchantment"s ability, to my great disappointment, the ability failed to trigger.
I got no idea at that time. and now after checking for several times, i make sure that it must be a bug, which makes me…9 votes -
Login timed out
Cannot get to Home Screen. Powered on off reinstalled app on iPad. Dark screen times out. Second day in a row. How about some free packs?
6 votes -
Auto-Stops do not account for Don & Raph Hard science's mana reduction.
I was unable to stop after attacking with Don and Raph's Hard science even though I had an instant I could cast with it's cost resduction ability.
6 votes -
Android Mobile Client Freezing
Since the TMNT update on my Android mobile client, the game has become very unstable. It freezes mid game, typically every 2-4 games, leading to me being unable to take any game actions, and eventually timing out. The only fix is a full client restart. If I manage to get back in to the game in time to keep playing, the loading screen text will be nonsensical, and the background board in game will be a messed up checkered pattern. In this current state, the game on mobile is essentially unplayable. I have attached some screenshots showing the various stages…
7 votes -
Game freezes on iPad after latest update
After latest game update on newest iPad and iOS - game randomly freezes making you think the opponent is stalling but it’s actually me that has stalled and only able to regain gameplay after restarting several times during a game. Unplayable on iPad after this last update 2026.57.0.4042.1241037. Works fine on windows pc… but I play on my iPad
7 votes -
Game Freezes
Whenever a Token Creature dies; the game freezes. Every single time this happens. MAJOR BUG FLAW!
7 votes -
6 votes
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ランク戦を行ったが昇格することが出来ません
たった今タイムレスのランク戦を行っていました。ダイヤ１の5勝状態で勝利し、本来ならばミシックに昇格するはずがエラーが出てゲームが落ち、再び起動した際にはまたダイヤ１の5勝の状態でした。通信エラーだろうと思いもう一度勝利しましたが再びエラーが出てゲームがダウンし、再起動するとまたダイヤ１の5勝の状態でした。これはもう私のアカウントではミシックランクにはなれないということでしょうか？調査、対応を宜しくお願い致します。
5 votes
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