MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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990 results found
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Can't start Edge of Eternities Draft
Since the launch of EoE the game client is lagging and I Got stuck at starting a draft screen
3 votes -
JUMP IN
FIX JUMP IN!!! AFTER I SELECT 2ND PACKET IT SENDS ME TO HOMEPAGE WHO DO I HAVE TO PAY PERSONALLY TO FIX THIS?
2 votes -
CANT PLAY JUMP IN EVENT NO MORE!!
jUMP IN STUCK HAVING ME SELECT MY SECOND PACKET BUT WHEN I DO IT SENDS ME TO THE HOME PAGE BEEN THIS WAY FOR OVER 2 MONTHS!!! I CANT CANCEL IT I CANT USE TOKENS. THIS WAS MY MAIN WAY OF HAVING FUN ON THIS PLATFORM AND SPENDING MONEY AND NOW IM GOGING TO QUIT IF THIS IS NOT FIXED!!
2 votes -
Traditional Standard Event
Y'all brought back the best-of-1 Standard Event but forgot to re-enable "Traditional Standard Event" best-of-3.
1 vote -
Standard events missing
“Standard Event” and “Traditional Standard Event” are missing from Arena. Why is this? When will they be back? I can’t find any indication that WOTC is even aware of this.
1 vote -
Card styles during draft are not applying after draft (Regression Bug - Steps to Reproduce)
There has been a regression bug with paralax / alternative card styles not being applied in draft after the card is removed from the deck and added back.
Steps to reproduce:
1. Own the "Lightning Strike" paralax style from Dominaria United (DMU)
2. Heart the "Lightning Strike" paralax style from DMU (so it is the preferred printing
3. Do a draft of Avatar
4. Draft "Lightning Strike" (which should show up as the DMU paralax style)
5. Remove "Lightning Strike" from the main deck
6. See that the only version available is the Avatar version, not the paralax DMU version…1 vote -
Bug
During the midweek magic event I selected Revelling Firebenders and the deck ended up in multicolor instead of red and had 27 lands and only 13 spells. This could be a tough way for a new player and looking at the deck lists online should not include half of the cards in the deck. Since this was midweek magic for jump in there was no cost or loss to me but wanted to make you aware.
1 vote -
ｍｗｍ
When I played the Jump In! event in MTG Arena and chose the "Kyodai" set, my deck ended up with 28 lands included. Isn't this a mistake? Normally, each half-deck should only add enough basic lands to bring the total to 40 cards. Please check if there is a bug with the land distribution for this set.
1 vote -
Avatar Premium Draft rewards not received
I completed a Avatar Premium draft going 3-3 and after the game was done I was returned to the main screen instead of the draft screen to claim my rewards. Paying 1500 gems for the event, and I should have received whatever the 3 wins prize gems and packs were.
1 vote -
Draft Win Not Counted
I won a draft game, but I did not receive any rank points or draft progress. I was able to complete the draft, but I didn't get all of the rewards I would have received if all of my wins were counted.
Is there a way to either get the proper draft payout or get a refund for the draft?
1 vote -
ジャンプイン
PCにて
ミッドウィーク・マジック：ジャンプインにて
強大とキャベツの2パックを選び出来上がったデッキを確認したところ
土地27枚とまともなデッキではありませんでした。
redditで確認したところ同様の問題が起きていることが確認されたため
この2パックが特別土地枚数が多いパックというわけではないとわかりましたので
バグと認定しました。1 vote -
No cards added.
I woke up this morning with a smile on my face because Avatar released today and I love the show. I had saved 61k gold just for this and was excited to do some drafts and sealed. Got going and was having a good time spending my saved up gold and just doing my thing. I finished my last draft and logged out to get some stuff done real quick and just logged back in. I went to deck builder to see what I had gotten collectively and was surprised when I filtered by set that none of my cards…
1 vote -
Power cube draft error
I bought 1400 gems to play one last game of Cube Draft, but it won't let me play. An error message pops up every time I try to build my deck. It's a complete waste of money, and the event ends tomorrow, so I won't be able to play even if they refund my gems. I'm very disappointed with the game.
1 vote -
Fleem Cosmetics still missing after over a month
It’s been over a month since other people received their Fleem cosmetics and I still haven’t received mine. I was told to wait because they were still sending them out but this is insane. I open packs and did drafts before the deadline; why do I still not have my Fleem?
1 vote -
No puedo ver las cartas seleccionadas en el draft.
Jugando draft, concretamente quick draft y midweek draft, en un iPad, no se ven correctamente las cartas seleccionadas antes y después de hacer la selección.
1 vote -
Final fantasy set completionist II mtga
completionist II Final Fantasy
Can you please tell me why you are unable to help me with this?It clearly shows I have the entire set 4x of every single card in FF it's glowing golden and fully completed.
The date was 7-19-2025
My name is Brett Moad and I am the owner of this account.
The achievement is (set completionist II)
I have in fact completed all stipulations and the only feedback I get for support regarding the issue is. “ we cannot help you”
Please tell me why? What am I missing in the set? It shows 100%…
3 votes -
Agent of Raffine/Jewel Mine Overseer Bugged interaction
In my match my opponent played Jewel Mine Overseer and i later got one of the Seven Dwarfs out of my Agent of Raffine. This Seven Dwarfs did not have “When this creature enters, draw a card.” even though Agent of Raffine says : "Conjure a duplicate" as opposed to “Conjure a copy” which would mean a copy of the base card, but since it says “duplicate” instead i am under the impression it does mean something different than “copy” so in conclusion that it would have to duplicate any perpetual changes to the card as well. Not drawing the…
2 votes -
BUG - Emrakul, the Promised End bug - op played, I didn't get another turn
Op played Emrakul, the Promised End, got to play their extra turn, but I did not get my extra turn after I played my regular turn. I might have won if I got my extra turn. Instead my op took their turn and I conceded due to their board state.
1 vote -
BUG: Achievement "Death by Vanilla" doesn't work
This deck satisfy the requirement, but doesn't give the achievement.
Deck
4 Aegis Turtle (FDN) 150
1 Island (DMU) 267
3 Essence Anchor (TDM) 44
4 Yoked Ox (M20) 41
5 Plains (FDN) 273
4 Ageless Guardian (STX) 8
4 High Alert (RNA) 182
4 Huatli, the Sun's Heart (WAR) 230
2 Sworn Guardian (ANB) 35
1 Split Up (DSK) 32
1 Day of Judgment (FDN) 140
1 Dusk /// Dawn (AKR) 16
1 Akroma's Memorial (M13) 200
4 Doomskar (KHM) 9
2 Raise the Past (FDN) 22
1 Season of the Burrow (BLB) 29
1 Eiganjo, Seat of the…1 vote -
why ever have ratings if you dont use them...
Idea, use or dont use your rank system... in that case I can make a decision. Dont use it only for 20 seconds and then decide that you know better what I want..... Cause you dont
Why you ever have ranks if you dont use them in matchmaking... The idea of this whole rank system is to match with people of equal level and that is good, but dont just throw me in matches as gold with diamond players if I pay for these games... I can wait a little longer to play more gold people as that is for…
1 vote
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