MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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990 results found
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crash
After 7/22/2025 update, game will crash mid round. I'm playing a Premier Draft and have been assigned loses.
1 vote -
Illegal cards played in standard event
I played traditional standard best of three event, seed of hope was played. It was out of rotation after the release of edge of eternities. It doesn’t have a reprint in Spider-Man. How is it being played in a standard event?
1 vote -
Win not recorded in Premier Draft
I just won a game of Aetherdrift premiere draft, and won. The opponent conceded around the time i moved to combat.
Afterwards, the MTGA client said "failed to update data"
It forced me to reconnect, and I do not have a win registered in the event.
This persist acoss restarts.
Have i been cheated?!
This happened at around 10:30pm pst, 3 March 2025.
please refund
6 votes -
Draft Match ended after trying to reconnect
My stats in pick 2 Draft were 3-1 in my 5th match the server lost connection and quickly after I clicked reconnect it went back to the Draft Screen and all I could do was claim my rewards, so the match was lost. This was the second time I experienced this issue, the first time was in Arena Cube a week ago. Normally I should have time to reconnect an reenter the match.
1 vote -
funky draft pick system - forced to 2x select or select nothing?
I just had a disaster of a draft because I used a token to try and play the non 2x pick version of the new set only to not know what the **** was happening and then after closing and opening a few times. i caught on to the new double pick system after a while and realized i couldnt just not play it - Arena doesnt even give us prized events like moto but now i have to deal with these weird things too? instant resigning this draft and just not drafting this set until a normal mode comes.…
1 vote -
I was kicked out of a match during my premier draft event.After entering again it started a new match and despite winning I got the 3rd loss
After being kicked out of a match I immediately re-entered the event, the game started a new match and after it finished (I won that one) I had a third game loss in my score so I lost the draft.
3 votes -
One path draft unstable
During premier draft of through the omenpaths playing on iPad the game crashed and when reloaded immediately crashed again not even giving a starting screen. This repeated four or five times before the game loaded. As a result I lost my game as this process took over a minute.
1 vote -
Draft Refund Request – Server Crash
Hello,
I was playing a Draft event on MTG Arena today around 11:30 AM Paris time. Everything was going well until the servers suddenly crashed, and I was unable to reconnect for a while.
When I finally managed to log back into the client, I saw that I had been given a loss, which broke my winning streak. This defeat was not due to my play but to the server crash.
I kindly ask if you could refund my Draft entry as compensation for this inconvenience.
Thank you for your help,
1 vote -
Fix asap auto win for ******** 😤
Fix the dam drafts, after making my deck went to play my first match but it seems only that I wanted to play while my opponent name TYREL DIDN'T EVEN CHOOSE his starting hand and that wasted my time for over 15 minutes when a match only takes maybe 5min, so now starting at 1 auto loss because people came just walk the **** away 😑 come on stop the dam scams
1 vote -
draft
In a sealed draft of the Through the Omenpaths edition, he counted one more defeat for me, so I had to abandon the draft earlier than planned.
1 vote -
Didn't receive draft prize
I've finished a FINAL FANTASY Quick Draft with Omniscience Emblem with a 6-3 record but I didn't receive the 850 gem reward.
1 vote -
4loss event
Just a heads up bug on limited event. Gave me 4 losses
2 votes -
draft
Client stops working when trying to log into any kind of draft. Specifically stops working when I try and start. Premier Remix Draft: Artifacts. Would just like my 10,000 gold back as it seems like it will leave the que soon. But would also like this fixed soon as I really like to draft and I just cannot draft.
17 votes -
Draft
Bonjour, draft payé en gemmes, deconnecté pendant la partie, et defaites quand je parviens a me reconnecter, "maintenance du systeme".
Pas cool de perdre ainsi des gemmes sans vraiment jouer...1 vote -
Quick draft challenge reward not working
- How to reproduce (most likely this is the cause): I have started a Quick draft for Aetherdrift about a month ago using the quick draft token you get for starting but I just played one match and then didnt open arena for a week or so. That means the event ended with me having only 0:1. There was also no rewards collection message, no nothing. After that I played two Final Fantasy drafts, one 4:3, the other 7:1. But the challenge for "playing 3 quick draft matches" is still at 1/3. So just start a quick draft with this challenge…
2 votes -
Error Updating Data
App froze mid way through a game, restarted but got stuck on "Error updating data" for over half an hour. Game had timed out and lost by time I got back in. No connection issues on my end, seems like a bug
1 vote -
Divine Resilience - Failed
In todays foundation draft at 11:35 gmt, in game 6, Divine Resilience, kicked, only made two of my creatures indestructible, even though I selected my entire board, I stopped and made sure the blue lines were going to every creature that was in combat, as it was a crucial moment.
The fact that a technical issue lost me the game there and then is very infuriating.
1 vote -
Mid-week magic gives me gems instead of a card reward at least once a week
At least once a week, midweek magic gives me 20 gems as a reward rather than a card. There are plenty of uncommon cards I don't have, but it just gives me gems if I have the card it chooses first. 20 gems is so disappointing, you can't buy anything with 20 gems ...
1 vote -
Errores en partidas
La verdad es que más allá de que el algoritmo que se usa, tiene un comportamiento la mar de extraño, quiero reportar que en varias partidas que he jugado , significativamente no se lanzan las habilidades de mis criaturas, las del oponente siempre funcionan a la perfección, en mil partidas nunca he visto un fallo en el oponente
2 votes -
Errores en partidas
La verdad es que más allá de que el algoritmo que se usa, tiene un comportamiento la mar de extraño, quiero reportar que en varias partidas que he jugado , significativamente no se lanzan las habilidades de mis criaturas, las del oponente siempre funcionan a la perfección, en mil partidas nunca he visto un fallo en el oponente
2 votes
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