MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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990 results found
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equilibrium adept
Hello,
On arena I in a PC quickdraft game, I cast a spell, attack with equilibrium adept, got blocked, then cast snakeskin veil, the adept did not get double strike, did not do first strike damage, died to a deathtouch creature.
Weird, now what?
3 votes -
No visible end date on events
It would be good to have a working calendar as no games have a time out date/ time on them until 48 hours before close. As no guidance is given until so close, which I really don’t understand the logic of by the way, a working calendar becomes essential. I often find though it doesn’t, like now (as of 8:47 GMT 2nd Sept). Quite annoying when this must be a very easy bit of programming to get right.
1 vote -
Game off
4 time when I played my first game in draft from the firs try game just bugs and turn off then I waited for more than minute to come back and my turn finished. And again with the same card on turn 5. And sure I lose the game. On 5th try it didn’t come back. I want my draft challenge money back
1 vote -
Network Error for events
I cannot play a draft or ranked event because the client claims network errors. I'm not sure why I can't join a game if I have enough internet to draft
1 vote -
I can't access the continuation of my draft
I can't access the continuation of my draft
1 vote -
Unable to join event 2 hours from its end
Unable to join event - Quick Draft Aetherdrift
Would like my gems back1 vote -
draft card not from sets
i was trying to figure out how my last eoe premier draft, opponents had m25 cards, they crushed me with, cause spaceships and robot stuck by compairison, but also if they get access to these better cards for draft and im stuck using the 3 eoe boosters how do i get m25 boosters instead? absolutely not fair, and in premium, only losses i had was to a cheat and 2 guys with outclassed nondraft released sets... 10k events, it only fair were pulling from the same cards and clearly were not if cards not in the draft set are in…
0 votes -
draft card not from sets
i was trying to figure out how my last eoe premier draft, opponents had m25 cards, they crushed me with, cause spaceships and robot stuck by compairison, but also if they get access to these better cards for draft and im stuck using the 3 eoe boosters how do i get m25 boosters instead? absolutely not fair, and in premium, only losses i had was to a cheat and 2 guys with outclassed nondraft released sets... 10k events, it only fair were pulling from the same cards and clearly were not if cards not in the draft set are in…
1 vote -
Arena Freezing
Arena keeps freezing midgame, and takes so long to reload that my turn ends up skipping, losing me the match
3 votes -
No iPayout Confirmation mail regarding EOE arena direct
Hello,
I recently received a mail stating that i should have received a mail from iPayout regarding the Arena Direct EOE Event. However, I die not receive such a mail.Kind regards,
Till1 vote -
3 quick draft match quest did not progress
i spent 5000 gold specifically to complete this quest but did not make any progress. this seems to be a problem for more than a year.
2 votes -
2 votes
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Quick Draft not detected
Hello! I'm a very new player, so apologies in advance if this is a known issue/something that will fix itself eventually/not the right place to report it/etc, but I have been having some issues with these beginner quest things that new players get, indicated in the main menu by a blue diamond icon. When you click this icon, it's supposed to take you to the event where you're supposed to complete the quest or otherwise progress it. A week ago from now, one of these beginner quests showed up and told me to "Complete 3 Quick Draft matches". It was…
2 votes -
My app started to crash when highlighting any card in hand which leadded me to loosing Standard Event matches without abillity to play.
My app started to crash when highlighting any card in hand which leadded me to loosing Standard Event matches without abillity to play.
Before updating i had no problem while playing.
Aditionally, befor encountering the issue i've turned card styles 'ON' in my standard deck.
Everything occured on my Android device.
1 vote -
Event poll
When you are sending e-mails about a poll on an Event, you should establish, WHICH event you are talking about. The poll should include as one of the first questions, wether the player even participated in that event. Otherwise, you are wasting the time of players who want to give you feedback in such polls, but cannot give input on the event. Or just send the e-mail only to people who participated. Even then, at least MENTION which event this is about. You would also assure, that you are getting feedback about the right event, and people not mixing it…
1 vote -
Bugs and overall issue with the game
I have had at least 3 different games that were decided on a state based action, like removing counters from a creature to tap another creature and the game just skipped over my ability to do that.
Im also having an issue, which my opponent never seems to have, in drawing too many land or none at all. Im very aware of mulligans. However, I have et to win a game based off of my opponents lack of land or abundance and I somehow lose at least 1 in 6 games for those exact reasons.Im not a happy customer…
1 vote -
Stucked land in the battlefield
During the game, I wasn’t able to tap a GW Town land that was on the battlefield. I had to concede because I didn’t have the right colors to keep playing. To be more specific, I played the land at the end of the hourglass timer, and this caused a visible bug.
2 votes -
Diamond Weapon bug
I was playing in premier draft on android on 6-24-25 around
10:45am est. I had2 permanents I my graveyard, ahriman and Bard's bow. I had 6 untapped land, I should have been able to cast the diamond weapon in my hand for 5 mana but it would not let me cast it at all, like it didn't recognize the permanents in my graveyard.0 votes -
Quick Draft Bug
I just played a set of quickdraft FF and did not get the 1000g reward for playing 3 matches of quick draft
2 votes -
Bug playing standard event
I was playing a game in standard event and suddenly the game started "thinking" and cut me out of the game taking.
After that i played another game, i won and when i came back the sistem count a "loss" of the game that i was kicked4 votes
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