MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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819 results found
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FF Card Set - Show 1 Uncommon missing or 108 of 109
For the FF set, I show 108 of 109 total Uncommon collected. However when i go into Deck building, filter for FF only uncollected only, and uncommon none appear available.
Clearing the filter and looking for any uncollected FF card shows no Uncommon, only the Rare's I do not have yet.3 votes -
Waiting for server bug Deck building
Whenever I try to edit any of my decks, even when it automatically launches into deck builder after a draft, I just get an infinite black screen “waiting for server” and it never loads. I have to close and relaunch the app to get anywhere. I’ve verified files and reinstalled the game entirely. Reinstalling fixed it for a couple hours but it’s back doing the exact same thing again.
1 vote -
D&D Beyond Sleeve Offer
I signed up for D&D Beyond and purchased the Lorwyn: First Light digital bundle, which should have given a sleeve in Arena. I connected the accounts on December 8th and it indicates delivered but I don't have it in my collection in Arena.
1 vote -
Hare apparent
I see this has been reported both ways of people complaining they can't put more than 1 hare apparent in their brawl deck and other people saying they fighting decks of nothing but hare apparent. From what I can tell the brawl feature only allows 1 card of any particular type aside from land so my question is why do I keep fighting decks with a ton of hare apparents in them if you're only allowed 1 copy of any particular card?
1 vote -
Obtained OM1 Mastery Pass prior to deadline and did not receive Fleem cosmetics.
Obtained OM1 Mastery Pass prior to deadline and did not receive Fleem cosmetics.
2 votes -
Vault progress from opening TLA Packs
Vault Progress from opening TLA packs is not incrementing correctly.
I crafted full playsets of all the Commons and Uncommons from TLA (The Last Airbender), and I have noticed from opening the past 30 TLA packs, that my Vault progress is always not incrementing enough. It is always somewhere between 0.1% - 0.2% less than it should be. I know it's not much, but it is a bug. It happens nearly every TLA pack I open. I can only say that it is a bug for TLA, because those are the only packs that I have opened of late, but…
1 vote -
Unable to add Arena Anthology cards to decks.
Trying to add mother of runes to my White Brawl deck but it is not visible from the deck build screen. Only the collection manager.
Tested with timeless too and I cannot add the new cards to decks.2 votes -
Collection not updating
Hi, I’m showing as short three rares in Edge of Eternities to complete a “one-of” collection of the set, but when I select “Not Collected” and “Edge of Eternities “ as the search terms in the Collection screen, no cards show.
Update: Found the issue. Three shock lands were uncollected, but showed as collected because I had them in other sets.
3 votes -
Issue with cards that have "A deck can have any number of cards named *blank*"
This last update has broken all my brawl decks with Hare Apparent, Dragon's Approach, s l i m e(because its censored without the spaces for some reason) Against Humanity, and Rat Colony, stating that "This deck contains too many copies of a card" despite the fact that it is their entire gimmick.
4 votes -
Cloud Sleeve mastery pass
I bought the mastery pass and have unlocked the level 1 rewards. However the Cloud sleeve is showing locked im my collection and redirecring to the store. Ive tried revalidating assets.
3 votes -
Brawl deck mark invalid because multiple copies of "Seven Dwarf"
I was using my brawl Magda deck everyday, but somehow now doesnt accept "seven dwarf" to be more than 1 copy in the deck
4 votes -
fleem not received
I did not get fleem cosmetics after doing numerous drafts on arena before october 1. please provide the promised cosmetics.
2 votes -
Mystical Archive cards are incorrectly faded in deckbuilder
In the deckbuilder, cards from Strixhaven Mystical Archive are faded or not based on whether you own enough copies of the card above them in the column.
1 vote -
vault
Make the vault more fun
About the vault, Just make it grow whenever the player buys gems or whenever the player wins a game.
Legends of rune terra has a weekly vault and it works to watch it grow as you win games.
This could help the new players to catch up with standard metas as well.
Maybe by the end you just won a couple more wild cards but it was fun to get them by winning or buying gem packs....best
1 vote -
Cid on working in Brawl
Cid, Timeless Artifiecer is not working in Brawl. Deck is invalid due to having more than on Cid but card lets you play more than one in a brawl deck.
3 votes -
Problem with my rat deck
I have a brawl deck made of rats, and it has a lot of Rat Colony cards, which say that there can be any number of them in the deck, and when I try to play it, it says that there are too many duplicates of it. Last month it worked properly.
4 votes -
Multiple copy cards not working on Brawl
Build a brawl deck with multiples of any of the "any number of cards" choices (hare apparent, dragon's approach)PCDeck not considered usable by clientDeck should be usable by client
Noted only after the last update to the client for EoE update
4 votes -
Seven Lands Are Forced!
Regardless of how many lands you have in your deck, the shuffler just decides that you'll either draw 2 lands for the whole game or you're drawing 7-10 within your top 15 cards. How is this not broken? You're literally breaking a core part of the gameplay: deck building. Arena is such a joke now.
2 votes -
The card SHOCK in the new expansion always shows as a NEW card received when I get another one.
So far, I have received at least 7 SHOCK cards from opening packs, but every time it shows as the first time I've received it. I should be receiving common wild cards since I already have 4 copies of SHOCk.
2 votes -
Achievement Bugged
I used about 30 mythic rare wildcards to complete my set of Tarkir Dragonstrom but I don't get the Set Completionist 2 Reward. I would not have spend these wild cards if it wasn't for the achievement. I would like the wildcards back or any form of compensation. In the files are screen shots of my set completion and the missing achievement.
6 votes
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