MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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339 results found
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Black screen on log in, have to close the App, unable to log in
Black screen, unable to provide any input.
1 vote -
Invalid email
I am attempting to create a new account on MTG Arena. When I put in my email address ending in @gmail.com, it says it is an invalid email. I tried with my second email and that also said invalid. These are my email addresses I use everywhere. Why is this happening?
1 vote -
blue helper appearing
The small blue ball keeps appearing, indicating that there's a mission to complete, but I've been playing for years and there aren't any open missions. I've already reinstalled the game and nothing has changed.
2 votes -
Cards Showing Up Black
Cards showed up black in both deckbuilding, deck collection, and matches. Tried closing it, refreshing, reinstalling, etc. Would appreciate help on this matter :)
Kind Regards.
1 vote -
Black boxes over power/toughness, card types and name
Happening on android multiple refreshes not fixing the issue
1 vote -
Lorwyn Arena Glitchy
The new battlefield from Lorwyn, the one where the field changes to the winning side when life totals change, is glitching out. You can still kinda play, but the one side is black.
1 vote -
T60pro tablet mtg arena crash
OS
Android 15Screen size
13.4 in
Data storage
256 GBResolution
1080pRam memory
8 GBProc. speed
2.2 GHzProcessor
T7280
Proc. brand
UnisocNative resolution
1200x1920Graphic card
Mali -G57 1core(850MHz GPU)
Ram memory type
DDR4I attempted install and it installs, but will not fully open. It immediately crashes before displaying anything. I can select icon and it begins to zoom into app like a transition to fullscreen, but crashes before any images.
1 vote -
Game freezes
I play on Android and since 2 updates ago(ninja turtles) the client freezes often. I can click cards, but not end a match. I need to force the app to quit. This happens often when I am playing bot matches. And did not start happening until recently
1 vote -
MTG: Arena Play Button have a black scratch across it
My PLAY button is different than anyone else's. It has a black scratch across it. It's been there for a long time, through tons of updates to the client. It is only present on MTGA, it does not exist outside the program (eg. its not my monitor and cannot be seen outside mtga) it only shows on the lobby PLay Button. It does not appear on the button in any other screen of the client, just the lobby. My friends don't have this scratch on their play button and neither do any of the MTGA streamers on Twitch, I have…
2 votes -
prerelease packs are still locked
TMNT is officially live on Arena, however I've experienced and others have reported it on Reddit as well that we are unable to open the 6 packs provided to those that played in a physical prerelease over this past weekend. These packs still show as locked on the Packs screen and cannot be opened.
1 vote -
feedback on visuals, cant see card images or names
game runs fine but i cant see any card images. im playing on PC. imma bout to test it on mobile (iOS 26)
2 votes -
Can't view draft table
Since the Avatar update on Android I can't click on the players ahead or behind or otherwise go to the table view to see pack locations and who is in my draft.
1 vote -
Gathering Stone graphic shows multiple cards in library when empty
This graphic needs to properly show how many cards are left in my library when there are less than 3. When this screenshot was taken, my library was actually empty besides this top card and I would've decked myself it I had put it in my graveyard. It was only because I had briefly hovered my library on the previous turn that I had noticed that I only had one card left.
Steps to reproduce:
1. Have the Gathering Stone in play.
2. Go to upkeep with one card left in library.
3. See screenshot.Platform: PC
Actual: Graphic shows…
1 vote -
Bug reporting and product suggestion should be seperate
Feels like bug reporting is just giving us an outlet to vent that will never go anywhere
1 vote -
Disconnection on Pixel 10
On Pixel 10 when switching to another app (Firefox, WhatsApp) the connection to the game is lost. Also when pressing on a notification that switches app automatically.
It is also lost when leaving wifi even though mobile data is available.
Android 161 vote -
Historic Brawl does not appear in Play > Find Match on my account.
I have:
Completed all five Color Challenges (all show completed with green ticks)
Played Jump In
Played Standard Play and Alchemy Play
Restarted and logged out/in multiple times
Standard Brawl is available, but Historic Brawl never appears.
This appears to be an account unlock bug rather than a gameplay issue.
2 votes -
Initializing Card Builder
When I attempt to log in, the start up procedure stalls out in "Initializing Card Builder". No amount of waiting time seems to enable it to complete the startup cycle. Multiple restarts have not solved the issue.
1 vote -
Recent update Bug
After the new update on Feb 24, 2026 and downloading the extra data in the app the app closes shortly after opening with my device stating there was a bug. I tried clearing my cache and that still didnt help.
1 vote -
Death to the hyper annoying spark
The spark needs to go away immediately and never come back. This is absolutely insane that we have to deal with this in chat or every time I want to play a game.
2 votes -
United Battlefront special card art doesnt load
I bought the special art for the card United Battlefront, but it's doesn't load in collection nor in battles. It looked normal when I bought it and stopped working after a few days. I think I bought it in December.
Repairing game files didn't help.
Clearing local cache didn't help.
Reinstalling didn't help.
I'm on newest client version available.
I'm on Android.
1 vote
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