MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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339 results found
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Game stops responding after pressing "Play"
After update 04 feb, game stops responding after I press "Play". Android.
1 vote -
Update bugged yet again
Yet again, I am unable to successfully download the automatic update (relating to the Midweek Magic event for the week) and am therefore unable to access the game at all. This is because it gets halfway through the approximately 170 MB download and then announces that it is attempting to download 'Update 2 of 1' and immediately fails. See attached image for evidence of your updater software claiming to be downloading 'update 2 of 1'
This is exactly what it did last time (a couple of weeks ago) as well. I was then able to eventually get a proper download…
1 vote -
Card text and title missing
Game unplayable on iOS
Missing card data and text plus image is weird
Happens in deck building, opening new packs and playing
Since lormyr alchemy update1 vote -
Pack opening error
I've just received 3 Lorwyn Eclipsed Alchemy packs in my mailbox (new set released today) and encountered an error while opening one : just got an empty error with no text and "OK" button.
When I check my inventory, I only got 2 rares and 4 uncos from this alchemy set (equivalent of 2 packs) and no pack left to open. One of the packs just disappeared!1 vote -
I didn't ger an error message this questionaire is freaking useless
My pet list is not being displayed when I go set my pet for a deck
1 vote -
Season Rank after Ranked Standard
After a game of BO1 standard rank, I receive the ranked levels, but don't see the UI element to show the change. It does update in profile view from the main menu after.
1 vote -
Squee the Immortal companion display bug - the dynamite explosion is not show any more
Hi,
since the latest update that the companion Squee the Immortal is not showing the dynamite explosion anymore, he still picks the dynamite, when i click on him, and throughs it up but the explosion is not shown.
Thank you.
1 vote -
Timeless: Rofellos, Llanowar Emissary, is not displayed.
While trying to build a deck, I found a bug where Rofellos, Llanowar Emissary isn't displayed as Timeless.
Checking the deck-building screens for Brawl and Historic, it is displayed there.
This bug likely only occurs with Timeless cards, so please fix it.1 vote -
Continuously crashing
The game keeps crashing and it has been for about 3 days now.. its crashed while I was building decks, playing games, and the crashing even ruined a draft I paid for and made me waste a draft which has left me quite frustrated.
1 vote -
Unity UI / text rendering crash during gameplay.
While on my own turn and with the timer running, I was unable to select a target for a spell.
++ Since the latest update, MTG Arena has been experiencing multiple crashes and frequent severe lag, including roughly a 50% drop in frame rate. These performance issues persist until the client is restarted.
I have already completely reinstalled MTG Arena, but this did not resolve the problem.
Please see the attached log, which shows a Unity UI / text rendering crash.
1 vote -
Unity UI / text rendering crash during gameplay.
While on my own turn and with the timer running, I was unable to select a target for a spell.
++ Since the latest update, MTG Arena has been experiencing multiple crashes and frequent severe lag, including roughly a 50% drop in frame rate. These performance issues persist until the client is restarted.
I have already completely reinstalled MTG Arena, but this did not resolve the problem.
Please see the attached log, which shows a Unity UI / text rendering crash.
1 vote -
Appa Companion Cosmetic Clipping
The Appa Companion seems to occesionaly clip through the background of cards
2 votes -
Lorwyn Being Ignored
Why is Avatar still the splash screen for Arena when Lorwyn Eclipsed is the newest set? It makes zero sense that Avatar is still the front cover image for Arena, only deliberate sabotage of Lorwyn or just pure incompetence can explain this. Updating the splash screen for a game to reflect updates is something I expect a solo dev making their first indie game to do, so why is Arena failing this bar? Please fix this ASAP.
1 vote -
Incorrect values given for rewards when looking at buying levels
When clicking on the mastery pass on the steam version if you attempt to buy levels any packs that are paired with currency adds the currency amount to the graphic of the amount of packs you will get. Leading it to seem like you would get 4000 of some packs and 600 of others. I believe the currency amounts should be shown on their own so as to not confuse buyers.
1 vote -
(Bug) Text not readable on mobile
- Steps to reproduce: open app and view a quest or start any game
- Android
- White or black blocks cover large portions of text
- I can read cards and quests
1 vote -
Glitch
I have been trying to finish all the achievements the current one being cast 300 enchantments so I’m casting enchantments but the count is not going past 295 my I don’t know why but I’ve played like three games now nad cast an enchantment each time still nothing
1 vote -
Unusable Land - Resulting in game loss
In my draft match taking place around 12:40pm EST - I encountered a bug in which I laid a land, but it was unusable. It also randomly discarded an additional uncast card from my hand.
This resulted in me not having double white to cast Ajani when needed, and set me a turn behind. I demand that draft be refunded.
Please see attached.
1 vote -
Steam doesn't detect MTGA when it's stopped
Since last update Steam cannot detect when you stop MTGA.
Reproduction :
Start MTGA throught Steam.
Stop MTGA in MTGA interface.
Even after some time steam will continue to display "X Stop" game.
Click on Stop game.
Steam will display indefinitely "Stopping".Problem : you cannot start MTGA anymore.
Alternative to Restart MTGA : Quit totally Steam and restart steam.
1 vote -
peer into the abyss bug i can't select card in hands
on phone after opponent cast peer into the abyss, some trigger on the pile for card draw ( 1 damage for each card draw, i have opportuniti to answer i have Flare of fortitude but i can't select it because when i start to select ht card in on the external part and there are no opportunities to move from the center or select the card... insert a metod for scroll the card and select waht i want to play
1 vote -
MTG Arena Support website sign in does not work on Firefox
The mtgarena-support.wizards.com website login links do not work on Firefox. They do seem to work correctly on Chrome, but every time I click on "Sign In", it redirects to the current page, not allowing me to enter credentials or signing me in.
I am using the most updated version of Firefox for Windows and not using any extensions.
1 vote
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