MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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340 results found
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i was playing with my friend when he got disconnected and i got stuck in the loading screen of the challenge
i was playing with my friend when he got disconnected and i got stuck in the loading screen of the challenge
3 votes -
Get rid of sparky you absolute troglodytes
I know it's already suggested but you should actually implement it. How hard is it to remove one annoying sprite from a game? Is that a load bearing annoyance?
2 votes -
The new Lorwyn video that pops up after opening an email (and is unclosable) is bad!
So I came into arena today.. I saw that I had messages. I opened the Lorwyn one, and was presented with an unstoppable cut-scene! WTH! I came to play not watch a stupid video. It acts like I should be able to quit the video (or at least fast-forward it, but I can't.
Please don't ever do this again!
4 votes -
Spark Tutorial Fairy Stuck
The Tutorial fairy is stuck in a loop after finishing the tutorial as she gives the introduction to quests following beating the Bolas boss. It repeats every time I enter the home page, even multiple times per game session. Uninstalling and reinstalling has not solved the issue. Clearing game assets has not resolved issue.
2 votes -
Black screen after upgrade to version 2026.55.0.5391
I just updated th 12th of January to the new version 2026.55.0.5391 on a Android 16. After pasing all introduction screen of initialisation I get just a black screen wothout any information
4 votes -
Severe lag in shop and mid week event bug
When tapping on the store icon on an android device, the lag is so severe to open the shop, the game freezes, same with opening packs and the this current mid week magic event for 2/18/2026. I have not found a work around yet, this happened after the pre order tmnt update.
2 votes -
Lag on Android phone - 18 Feb version
Hi,
Arena has been running fine on my phone for a few years now.
With the latest patch I'm getting awful lag, to the point where I can't start a matchWondering if anyone else on mobile is experiencing the same
2 votes -
I am receiving constant congratulations for reaching Spark or having a quest every time i return to the home page for Arena.
Every time I return to the Arena homepage as long as I've played one match that day, I get greeted by the spark again. spark tells me either that i have a quest or congratulations for reaching Spark rank again, despite being months since I hit Spark and progressed to actual ranked play. This happens on the Android app and on Windows. It would be lovely to have a toggle in the menu to turn off tutorial support just so we could turn this off since it seems to be a perennial issue for the service.
3 votes -
time out for token triggers
There are a lot of posts stating that there is an issue when token doubling causes an exceptional amount of stack triggers.
I have a proposed solution in your coding:
You should treat any trigger that is
-a duplicate
-repeated more than 10 times in a row with no interceding trigger
-stacks on top of such a trigger
-the 250 token limit has been reachedThen, ask each player in succession of priority whether they want to break the "infinite loop triggers", acting as if they are infinite.
Give the players a "stop point" (i.e.- after how many triggers would…
3 votes -
Card Sleeves Do Not Apply
Hello! I have Adorable Kitten card sleeves set as default but for some reason they do not apply to any of my decks anymore and the default card back is displayed instead. I've tried to reset Adorable Kitten sleeves as default and to apply them directly to several of my decks but it didn't help. I'll be so glad to see the kitten back :)
2 votes -
Alernate styles not showing correctly
There's a bug with alternate styles not showing correctly when in token form.
Overlord of the Mistmoors doesn't show alternate artwork in token form.
Dollmakers Shop doesn't show alternate artwork on the stack when casting.
Donatello, Gadget Master doesn't show alternate artwork in token form.I'm on mac and iPhone.
Expected results are for the alternate artwork to always be present during gameplay when selected in the deck.
Screen shots attached.
I have not found a workaround.Thank you
1 vote -
Why can’t I use a mythic wild card to make the Korn Planeswalker? It shows up under the mythic rare category but it’s asking for a rare wild
Please just make it so that only mythic VERSIONS of cards show up not just cards that have mythic versions because it’s not cool being unable to exchange wildcards for cards that should be obtainable
1 vote -
MAC Fullscreen Cropped
MAC Resolution Cropped in Fullscreen and requires a hardcode in steam to launch properly.
3 votes -
Fix tooltip UI for stolen (Goatnapped) earthbent creatures so it doesnt incorrectly identify which player gain control of creature if dies
Goatnap + earthbending interaction has incorrect UI tooltip that falsely claims you can gain permanent control of the land if it dies. (the UI will say, "When this creature dies, it will return the battlefield under your_username's control" despite you not controlling the earthbending trigger and therefore you will not get control of it when it dies, it will return to opponent.
I am suggesting you fix the UI so it correctly specifies who will control the stolen earthbent creature after it dies. The incorrect UI led me to make an incorrect play assuming I would take the land, but…
2 votes -
I cannot log in to MTGA customer support site.
I cannot log in to "https://mtgarena-support.wizards.com/hc/en-us".
Steps taken & results
- I recently changed email address of my account via customer support.
- Since then I cannot log in to "https://mtgarena-support.wizards.com/hc/en-us".
- The agent said that I should post this issue here.
- When I try to log in to the site, it redirects me to "https://myaccounts.wizards.com/account?kind=error&message=User%2520is%2520invalid%253A%2520Email%253A%2520%2520isam.fableswalker%2540gmail.com%2520has%2520already%2520been%2520taken".
- I guess MTGA customer support site produces an error that says "User is invalid: Email: <MY OLDER EMAIL ADDRESS> has already been taken".
"Which platform you're using"
- I'm using Google Chrome to access the site.
Thanks.
3 votes -
During Best of 3 (BO3) sideboarding sometimes top UI menu crashes to white
When sideboarding in BO3 sometimes UI will "crash to white". The top bar becoming nigh-unreadable.
The effect will remain until the next restart of the game.
2 votes -
Game crashed, game won't let me in coz it keeps going into the game that crashed when it searches for active matches
The game crashed while playing a friend, after restarting the game several times it's no longer letting me back into the game as it's checking for active matches, then putting me in the game that glitched & locking me in the waiting screeen. I literally can't play the game anymore.
1 vote -
Improve the game for Foldable Phones
Please fix the game for foldable phones with square-ish aspect ratios... since this is made for mobile phones, it doesnt detect that foldable phones have a bigger screen with a different aspect ratio... so what happens is that the buttons are way overblown, you cant even tap the buttons because it's being blocked by the Stack on the right side.... etc. Deck building is also so bad. Please fix this.
2 votes -
Title: Deck Format Dropdown Is Obscured / Unclickable in Deck Details (Alchemy)
When viewing Deck Details, the dropdown used to change the deck format (e.g. Alchemy, Standard, Explorer) is partially or fully hidden behind the UI panel below it, making it impossible to select a different format.
In the screenshot attached, the dropdown is visually present but overlaps with the deck statistics panel, blocking interaction. This forces players to recreate the deck in another format instead of switching formats as intended.
1 vote -
Quest gold not recieved
I just completed two 750 gold quests at the same time but instead of 1450 gold (50 extra from the daily) I only was given 800 gold. The other quest showed up greyed out as 30/30. I thought it might be a visual bug, so I relogged but I even when I opened the game again I still was missing the extra 750 gold.
I did check the total number of gold I had before completing the quests and after and only recieved 800 not 1450 gold.
2 votes
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