MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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341 results found
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Unable to connect to server from Epic on Mac
Unable to log in via the MAC app currently it tries to connect then times out
3 votes -
Numbers and words unreadable
All of the numbers and words are blocked out. It looks like all of the cards are redacted or something
2 votes -
Forced redownload after disconnect
When the game crashes due to a network error - e.g. personal wifi goes out, and the user quits MtgArena to try and restart, the game forces a verifying of files and a 1gb+ download in many cases. Not sure if this log contains the requisite input (prob not) because I had to restart the game. Mac client installed with Steam. This seems to be a repeated bug every time I've had a wifi disconnect, or tried to start up MTGArena while not connected to wifi.
2 votes -
MAC resolution is cropped still in 2025.
Why does the MAC still have resolution issues? Can we please fix this before us MAC users revolt and stop spending money on this?
I do not have this issue at all in Hearthstone. It runs almost flawlessly.
4 votes -
Crazy interface
Missing pieces in arena interface and locks everywhere, impossible playing. Lots of connection error.
1 vote -
Interface issues
Since the last update, I have issue with the interface: creatures hp/att for instance.
2 votes -
Creature stats are not legible
Since the latest update, I cannot read the power/toughness in any of the creatures and the player's life totals when playing in my phone (android). When playing on my PC, everything is fine.
2 votes -
Loading Screen crash
PC, windows 11. I try loading the game like normal. I get to the "loading initial scene" with the new TMNT background, the game crashes. Everything on my PC is up to date.
2 votes -
Just
Just did the TMNT update this morning in my S24 Galaxy. The client now crashed after the initial loading screen
2 votes -
Unable to open game - error updating data
The game will not open, it says error updating data. My connection is just fine and functioning perfectly. I uninstalled and reinstalled the game and have the same issue.
3 votes -
3 votes
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New UI is Terrible
This new UI introduced on 2/24 is terrible. Why give access to my deck to my opponent before the match starts when they can change their deck to match mine? It's clunky. This is really stupid and how did this pass any kind of UAT? This changes the game experience for me, but it's gonna be great for my wallet. I spend way to much every month on this game anyway and these changes, plus tmnt, will help with me taking a break from this game.
2 votes -
Freeze during play
The game freezes every once in a while without passing priority to the opponent or letting me do any action. Can only activate chat messages
2 votes -
Give option to remove feedback intersticial.
I get tired of skipping the request for feedback. I’ll bet other people keep hitting that too. If iI’m right, please use that information as it was intended please and offer folks a way to toggle the feedback request feature.
2 votes -
Freezing after update
The game became unplayable after the most recent update (today 20.02.2026).
On android:
loading screen and homescreen act normally, but the frame rate drops to 1-2 frames per minute as soon as I click any button ("play", "decks", "shop"..).On windows:
long wait times for matchmaking and 2-3 disconnects per match.worked fine on both platforms before the update.
2 votes -
3 votes
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game freezes after completion of any game and i have to restart
after every game no matter what format i am playing the game freezes and i have to restart the application
2 votes -
Emrakul, the World Anew
big bug : Emrakul, the World Anew was captured by an
Agent of Treachery of my opponent2 votes -
Saga cards not appearing correctly on the battlefield.
Saga cards on not appearing correctly on the battlefield. I have spent the money/gems to get the nice card styles and they look like doo doo on the battlefield. I'm on Mac, and have troubleshooted this with Chat GPT to no avail. Certain saga cards appear on the battlefield with the text inlay extending down the side of the card beyond the card edge. Instead of showing the card art graphic on the field, the game is trying to show the card as it looks in my hand and compressing it to the aspect ratio of card images that are…
1 vote -
Arena kicked me out of the game and then wouldn't let me perform actions.
Arena kicked me out of the game. When I exited the game and reconnected, I was unable to click anything on the battlefield. I would like to be refunded for this draft.
2 votes
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