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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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6189 results found

  1. Game enters impossible state with Kiora and Emet on android tablet

    Playing Kiora, the rising Tide while having Hades, Sorcerer of Eld on the field with 20+ cards in graveyard makes it impossible to discard the two cards.

    this happens on tablet because you cant reach the cards you would want to discard. The result is losing the game because your time runs out.

    not sure what happens on PC

    1 vote

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  2. 1 vote

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  3. Crashing when entering matches.

    I am playing on Android, and in some matches, just as the game is about to start, as in move from the finding match screen to displaying the avatars of the players, the screen freezes, the audio stutters and then freezes, and finally the game crashes. Attempting to reopen the client has the same result. It is important to note that this does not happen on all matches, but when entering a match causes the client to crash, every time I reload the client and it attempts to rejoin that match it will crash again. This happened in a match…

    1 vote

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  4. permanent summon sickness

    Was playing on arena. opponent played destroy all creatures an none of mine did then my monster got permanent summoning sickness an abilities won't trigger.

    1 vote

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  5. As extra cost sacrifice a creature

    This has happened to me more than once. An opponent plays a card with the condition as an extra cost sacrifice a creature but they sacrifice MY CREATURE which is no cost! What gives? That's clearly a programming problem. That cost has to come against the person who plays the card, not their opponent. I keep losing games because of this error. Pleas fix as it's frustrating and plain stupid.

    1 vote

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  6. Moss-Pit Skeleton Rebalanced in Timeless?

    When playing Moss-Pit Skeleton in timeless, I still am getting the rebalanced version of the card. I am not seeing the rebalanced version when deck building, yet it shows up when I actually play. I was under the impression that rebalanced cards were only going to show up in Timeless if they were digital only cards, which is not the case for Moss-Pit Skeleton. Am I missing something or is this a bug?

    1 vote

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  7. Moss-Pit Skeleton Rebalanced in Timeless

    When playing Moss-Pit Skeleton in timeless, I still am getting the rebalanced version of the card. I am not seeing the rebalanced version when deck building, yet it shows up when I actually play. I was under the impression that rebalanced cards were only going to show up in Timeless if they were digital only cards, which is not the case for Moss-Pit Skeleton. Am I missing something or is this a bug?

    1 vote

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  8. Moss-Pit Skeleton Rebalanced in Timeless

    When playing Moss-Pit Skeleton in timeless, I still am getting the rebalanced version of the card. I am not seeing the rebalanced version when deck building, yet it shows up when I actually play. I was under the impression that rebalanced cards were only going to show up in Timeless if they were digital only cards, which is not the case for Moss-Pit Skeleton. Am I missing something or is this a bug?

    1 vote

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  9. why do I get put against the perfect counter every game in unranked?

    every game in unranked is against something that has the perfect response immediately, even the decks that are over 100 cards? Garbage game is rigged so hard at this point it is not even enjoyable, when will wizards address the extremely sorry state that their matchmaker and shuffler is in?

    5 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  10. rigged game

    I'm prevented from casting mystic line at instant speed on the opponent's turn after he uses co-co, this opponent is clearly cheating the game.
    Then he topdecks 2 aven interrupters to avoid the board wipe when they only have 4 in their deck.
    Totally rigged game, I also get stuck on lands very often with ramp and 26 lands, garbage rng.
    Don't feed these people, let them lose money, thanks.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Historic Brawl needs reworking

    This format is my preferred to practice Commander/EDH ideas that are decks ideally for multiplayer format, but have to be tuned more to 1v1. The issue in this format is that having only the one option for Historic brawl matchmaking means that you get set against decks that are not enjoyable or honestly even fair to play against in a 1v1. Kotis the Fangkeeper and Ugin, Eye of the Storms are the newest and most prevalent perpetrators of this issue. We need another bracket to go in for more casual play or be able to set up commanders that you…

    2 votes

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  12. 20 lands in a 60-card deck does not produce six turns without drawing a land

    I have 20 land cards in my 60 card deck and I went six turns without drawing a land and lost

    2 votes

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  13. Freeze and crash of the general client user interface drafting on MAC

    On April 10th, I was playing draft and the game starts to freeze and run very slow, finally the game kicked me of and make me loose my 3rd match finishing the draft, I certainly have good options to keep winning. My internet connections worked great all the time.

    I'm running a mac running sequoia with 40gb of ram.

    3 votes

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  14. Frontline Rush

    Every once and awhile Frontline Rush cant be casted during opponents turns. Haven't tried in full control mode but in normal mode sometimes it will totally skip opponents end step trigger, even if you have untapped mana to play Frontline Rush. Ive lost multiple games where I couldn't get my tokens out at instant speed due to this bug

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  15. Assigning trample damage via the up arrow.

    While playing Bristly bill in brawl, my quilled greatwurm had over 2600 +1/+1 counters on it. Opponent blocked with a 3/3, the game had me assign trample damage to the creature as well as the player using only an up or down arrow. After using both time outs i was only able to get the up arrow to show 458 damage to player and i lost the game because of this.

    Add a function for assigning the damage that allows you to type in the amount of assigned damage.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Could see what a cloak was

    could see that a face down cloak was a code breaker

    1 vote

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  17. Unable to join event; game still loads

    I don’t know if you can see in the grab but the game still loads and plays even with the error. It just started in the last week I believe.

    1 vote

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  18. 1 vote

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  19. Chocobo Kick crashed game several times

    Playing mono green and everything i use the chocobo kick spell and activate its secondary effect game crashes after selecting the target creatures.

    1 vote

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  20. CRITICAL Bug: It is possible to run certain Illegal Cards in Alchemy

    You can currently run certain cards that should not be legal in the Alchemy format in Alchemy. This was tested on PC.
    Steps to reproduce:
    1. Create a deck for the Timeless format. Include only Alchemy legal cards. Then, add cards that an Alchemy card conjures into the deck as well. Examples are Siege Rhino (conjured by Call the Crash) or Lightning Bolt (conjured by Idris, the Hydrostatic Surge).
    2. Switch the deck's format to Alchemy and return to the deck view screen. The illegal cards will be highlighted in red, but no prompt will appear to inform of illegal…

    1 vote

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