MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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920 results found
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Match category bug
After I load the game and click the play button in the lower right and then try to switch from the events tab of match category to either find match or recently played the game will either suffer huge performance issues or just crash outright.
1 vote -
Perpetually stuck on "retrieving asset manifest"
I've tried all the common solutions:
- Deleting original download folder and reinstalling the game
- Restarting the computer
- Power cycling the router
- Using a VPN
- Connecting to a completely different network
No intervention works, and the game is perpetually stuck on the "retrieving asset manifest" screen.
Every application on my computer functions great except MTGA. In the past when this happened, one of the above solutions worked, but apparently no longer.
2 votes -
Full control auto tapper and mana with conditions
Even in full control, the client doesn't differenciate between mana with conditions.
My only red sources were Lotus Cobra and Delighted Halfling, and I wanted to cast Loot the Pathfinder and activate his red ability.
The client would automatically use the red mana from the cobra to cast Loot instead of the one from the Halfling, leaving me with red mana I can't use for the ability.
Full control or disabling auto-tapper didn't help, it would always autospend the wrong colored mana when casting, and let me choose which to use for the colorless cost.
2 votes -
Cards face down in hand
On Steam / Linux I have never had any issues until today, card in my hand drawn face down. When I played it, the front doesn't load correctly and it gets stuck on the stack, even though the game engine played it correctly and I was able to get to the end of the game, the broken card stayed on the stack the whole time.
This happened two games in a row, in the first game I just ignored the face down card in my hand but in the second game I tried to play it and it turned into…
1 vote -
Ultra Wide resolution
Ultra Wide resolution keeps closing the game to windowed before and after every game, please fix this!!!
26 votes -
Android Mobile crashed
Mobile/Android extremely buggy since update. Client crashes when joining a match every time since the 12/9/25 update. During premier draft game also crashes when trying to open the deck statistics to look at info like creature count, etc. leading to missed auto draft picks while the app takes 30 seconds to open and reconnect to the draft.
1 vote -
Beseech the Mirror Grabbing Wrong Card
Gamemode - Brawl
1. Bargain Beseech the Mirror
2. Search for Sheoldred, the Apocalypse
3. Mountain ends up in my handSince cards are organized based on CMC, lands were really far from my selected card. I did not even scroll so far back that I would see land cards in my library.
1 vote -
Visual Bug with Jidoor's Adventure on the Stack when Opponent Concedes
Basically title. I cast "Overture", the Adventure of "Jidoor, Aristocratic Capital", and then opponent conceded. After that the card changed as shown.
1 vote -
cheating
This person was cheating. I wasn't allowed to play any of my cards
3 votes -
Erro na conexão do MTGA
Quando o jogo está fazendo o carregamento, o jogo não inicia e a tela fica preta como se houvesse uma desconexão.
Jogo no PC, pela plataforma Steam.
Se clico em reconectar todo o processo se inicia e, após a solicitação de formato de dados, dá o mesmo erro.1 vote -
Product Suggestion
Your bug reporting process is obtuse and lengthy. It's 2025. Get live chat already like everyone else. Jesus
1 vote -
Cannot update without disabling Pi-Hole
I failed multiple times to update today. This is not unusual for me. I'll get to the screen that shows a progress bar for a data download, and then the data count will freeze and never move. Previously I've just tried however many times, using Alt+F4 or Task Manager to kill useless instances of Arena.
Today I tried disabling my Pi-Hole DNS blackhole. This device is used to prohibit traffic on my web connections if it's to/from places I don't like. "Places I don't like" is kind of a subscription model where nerds connected to PiHole manage the lists and…
1 vote -
Wrong client message on Mac
I play on Mac, but I get a system message that is for Windows. Mac doesn't use .exe files.
1 vote -
I had cards in exile that should have been able to be played. But they weren’t. I had 7 mana and it would have cost something like 3-4
I had plenty of mana and had cards that were exiled per air bending. I was not allowed to play those cards when it mattered most
1 vote -
Reversed filter order
After drafting, I usually type "t:cr" in the search bar to filter my deck and see creatures vs noncreatures. This last patch reversed the order they show up in. Usually the creatures are above non creatures, but now they are below them. Not a big deal, just a change that I'm not sure was intended.
1 vote -
Loading screen looping on iOS, cannot play the game
Only when I play on iOS, any time I queue for a game, the loading screen goes on ad infinitum (literally hours if I let it) after showing ‘waiting for opponent’
I am completely unable to queue on the platform, despite having full access to the store, my decks, profile, etc
I have tried the repair game files button to no avail1 vote -
Why do banned cards show up in legal cards to be crafted?
If you select standard, it shows cards to craft that are banned in standard. Furthermore even more egregious if you select standard and format legal, it still show banned cards, which spoiler alert are not standard legal.
1 vote -
IRGENT BIG BUG ! over and over again connection error : An Error occured, please restart
had a disconection and now i can't reconnect i have this message over and over again even after restarting game.
log from player.log file attached
thx to handle this !!! it's not normal !
3 votes -
Quick draft quest not working
Hello, the quick draft quest isn’t working. I have played two quick draft matches and the quest isn’t progressing. I have used the ‘repair game file’ and reinstalled the app but it still won’t progress. Could you fix this for me please. Thank you
3 votes -
slow
Whenever I try to do anything at all, including clicking the PLAY button, everything slows to a crawl--to the point I was able to take a screenshot mid-animation of the PLAY menu coming in--I'm unable to click any buttons, and my CPU fan turns to screaming turbo mode.
4 votes
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