MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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923 results found
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Problems in communicating with server
Everything looks good but after loading inital scene. It takes some time showing Waiting for the Server... befor I get the Network error There was a problem communicating to the server. Or alternatively (Unable to get collection. Please try again later. The game has been doing this for a few days now
6 votes -
Draft
Durante il draft su iPad o su iPhone lo scroll del pacchetto non funziona, è impossibile selezionare le carte
1 vote -
problème de résolution écran
le jeu ne supporte pas ma résolution d'écran. Je suis en 3440x1440, avec un 45" et si le force la résolution maximale du jeu 2560x1440 en pleine écran il revient en fenêtré quand je clique sur la moindre icone du jeu. ça rend l'expérience extrêmement désagréable et cache certaines icones sous la barre de tache de Windows. Merci d'avance pour votre aide.
1 vote -
Update available, but it won't install
I got a system message that there's an update available for Arena, but when I re-launch the client, no update occurs. I tried twice.
1 vote -
Sideboard Issue in BO3
Playing BO3 Standard Ranked matches, the sideboard doesn't work correctly and doesn't let me add cards to the deck,
31 votes -
Network Error
I see this error for a week. I can't play.
5 votes -
Cant redeem chest
Cant redeem treasure chest
1 vote -
Springleaf drum does not give priority
My opponent targeted my creature which can be tapped with Springleaf Drum with their removal spell. I did not get priority (I could tap the creature for mana to spend after stack is empty).
1 vote -
Enlarged card art stick to screen when choosing different styles
I'm on PC and whenever I click the arrow to change card style in the deck builder. The zoomed out art always sticks to the screen and I have to fidget with the cursor to get it to disappear. In fact in my screenshot the cursor was where the white circle is, but for some reason didn't capture it in the screenshot. What I think should happen is as soon as I click the arrow to access alternate styles. The Enlarged art should disappear. It doesn't just happen sometimes, it happens ever time I do it. Please fix this! It's…
1 vote -
Stuck on "initializing localization database" on mobile
When I open the app on mobile, it gets stuck on "initializing localization database". I am on a Pixel 7 and the OS is up to date on version 16. I have uninstalled, restarted, and reset the wifi connection. I have also let it go undisturbed for hours and it stays stuck.
2 votes -
UI Issues
Drafting UI has been broken recently, not sure if it's been since powered cube release or just the past few days. The confirm pick button no longer works, and if you have your layout with your deck at the bottom, you can't see how many cards are in your deck or sideboard because its blocked by the deck viewer. I have noticed this on my Mac and my iPad. LSV even commented on the same issues in a recent YouTube video drafting powered cube.
1 vote -
Nova
Client crashes everytime I try to cast nova hellkite. Check the logs since update. I've attempted to cast it with 3 or 5 mana available and it crashes
1 vote -
Example Card is Obscuring Instructional Text
In the "Ways to Play/Formats/Constructed" section of the MTG Arena app, an example of a card, "Oracle of the Alpha" is appearing in front of the instructional text for the Pioneer and Historical gameplay formats. Included with this bug is a screenshot of the behavior. The screenshot shows a landscape orientation, but the same is true of when the orientation is portrait. I have reinstalled. I have used the "Repair Game Files" function, but this issue persists. I've scribbled some commentary on the screenshot as well. That speaks less to the bug and more to my emotional response to this…
1 vote -
Store Packs Selection Scrolling backwards
When on the Store page for Packs, the scrollable list for sets is inversely controlled from all other instances of scrolling when using a mouse (up goes right). When using a trackpad it's correct (down goes right).
I can replicate this on two different PCs. The PC with the trackpad also behaves the same when a mouse is used (correct with the trackpad, incorrect with the mouse).
PC
Mice scroll up to go right on the Store page Packs set list.
I would expect the behavior to match all other scrolling in the game, down goes right.
1 vote -
Winding Way bug
When I cast Winding Way and it brings up an option screen, it also displays my opponent's cards for no reason.
1 vote -
Deck browsing while tutoring
When searching the deck for a card, because of a tutor effect, the interface is very unpractical to me, especially on mobile. I propose to have the ability to scroll a compact text list, like when you choose a name or a card type, which would show the card name and mana cost. I'll explain my issues.
Firstly, the browser shows ALL the cards in your deck, not just the proper ones. While I understand this makes the game more realistic and favors strategical planning, it results in an unproper behaviour of the slider. I often can't highlight the card…1 vote -
Simplified Version Default
How on earth does this make any sense?
I can get a card style of a card in JAPANESE but I can’t get the retro brothers war artifacts in the regular frame.
I can’t read the robe of stars and there is no option for the regular edition.
Why have “hide alternate styles” if it does nothing?
You already have “view simplified” as an option when I tap the card but that should be a DEFAULT without the need for me to tap.
When the final fantasy and avatar cards with 99.99% art and I can’t read them? It makes…
1 vote -
【画像参照】ゲームグラフィックが壊れている
2025年11月12日頃のアップデート以降、ゲームのグラフィックに異常が見られます。
ゲーム進行自体は可能ですが、特にカード画像が見づらくなっています。
詳しくは、添付画像をご確認ください。1 vote -
Daily wins I didn't play
When I logged in for the first time today I was rewarded with 450 gold, and my daily wins were at 3/15.
1 vote -
Daily Card reward supersedes Mastery Pass
If a player reaches a daily card reward and a card reward from the Mastery Pass, the daily reward supersedes being able to see your Mastery card rewards -- typically Mythic Rare cards.
This is a very feels bad moment and takes away the excitement of flipping mythic rare cards.
2 votes
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