MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2000 results found
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Game freezing on android
I've already posted that my game is Freezing but I failed to include it's on the android app.
I've gathered a lot of instances that trigger the freeze such as:
-Attacking
-looking at opponent's hand
-ultima resolving and ending the turn
-Phelia exiling a token
-watching a card on my own hand
-Annihilator sacrificing a token
-trigger from weaver of souls
-opp casting their commander
-Any sweeper
-looting with pirate's pillage
This has been happening at least since Feb 25th (I'm not sure, as I could've given grace that it was my phone for some days), and I'm afraid to…3 votes -
Ogre Slumlord not triggering
Ogre Slumlord gives the player the choice to make a 1/1 rat token whenever a non-token creature dies (assuming Ogre Slumlord remains on the battlefield when the trigger is resolved). When playing on Android, this ability never triggers and does not allow the player the option to create these tokens. In this specific instance, the deck in question was a "Vren, the Relentless" commander deck and the creatures killed were destroyed (not exiled) by instant and sorcery cards.
2 votes -
Tedious monocolor matchmaking in Hitoric Play
Last two months matchmaking in Historic Play is absolute pain. 90% of decks I am matched against are mono. I myself am iusing a wide variety of dual colored decks.
2 votes -
Token destruction bug still present
The token destruction bug that locks you out of moving is still present. Wizards will upload new shop items, new limited time events, new accessories, all while the game still isn’t playable. I’m now seeing decks constructed specifically with the purpose of setting you up with tokens and then popping them so you’re locked out of moving and forced to close the app and reboot it, loosing the game. This is not longer just an inconvenience, this now now effecting competitive ranking. I’ve been playing arena for about half a year now. This will be the first battlepass I don’t…
3 votes -
Crashes every game when casting spells
I use an iPad mostly for this game but just for troubleshooting I tried to play on my android galaxy 23 ultra and it wouldn’t even load up. It is just crashing immediately and goes back to my Home Screen where the app icon is. On the iPad I have tried repairing the game files and uninstalling it and clearing the cache but nothing works. As soon as the tmnt arrived I never worked properly. This app became trash. I have been playing since 1994 and I enjoy the game so please help me fix this.
3 votes -
After TMNT update game is crashing all the time
After the update preparing for TMNT last week the game is unplayable on iOS. It runs fine on PC. At first I thought it was just when I sacrificed tokens or creatures but it’s happening all the time. If I have to sac anything it crashes. If my opponent sacs something it crashes. Now it seems like if the stack is more than a couple spells it crashes. I normally play 3-6 games a day and now I can’t play at all. My rating has gone down significantly.
2 votes -
Onn 10.1. using wifi hotspot. Game crashes randomly when card effect animation triggers... I have toggled every combination of gameplay oce.
Game keeps randomly crashing on Onn 10.1 when card animation is triggered. Tried every combination of gameplay options. Uninstalling, reinstalling, clearing cache and storage multiple times in multiple combinations. All cards freeze in game and when it try to concede in options options symbol disappears and game stays frozen.
3 votes -
Magic Arena
Hello,
I would like to show my dissatisfaction with the successive bans on red cards, especially on the red card Leyline of Resonance.
It makes the game completely unfair for Mono Red Players, the other colors already have so many cheap removals and cards like High Noon or Authority of the Consults and Green decks to go 20/30/40 strength.
Now if Wizards bans cards all the time because people complain, and probably free players I'm going to start making the same complaint. Please let's make the game fair for all colors, that's all I ask.1 vote -
Freezing on PC and android
I've been experiencing games freezing on both android and PC. The display will freeze and I will be unable to interact with it. I can force quite and when I rejoin there are various graphics bugs occurring (multiple displays of overlapped text, black boxes covering the screen during games, etc.) until I force quit once again.
5 votes -
Can't Enter Sealed Event
I cannot choose a faction to continue, but also not enter the event by buying in. Something is broken?
Tried other device, logging in again and repairing the fileds
3 votes -
Mirrorform game crash
When coppied with Double Vision and selecting Lavaleaper with both the original and 2nd copy with 100 treasure tokens on the board it freezes on the cast and crashes in a draw.
Android
Nothing happened
Expected all my non-land permanents to become copies of Lavaleaper so I could attack for lethal2 votes -
Too many ability triggers cause ranked match lost due to opponent already having his resolved
My turned skipped because opponent created too many tokens of/and using ocelot pride combined with guide of souls to gain too much life, On my screen of magic, I was still resolving the life gain triggers from when the tokens entered into the match but on opponents end of the game they already had their triggers resolved which cause me to lose by default. I ran out of timeouts, due to me unable to resolve the triggers faster like they did, and forced to concede because of said issue
2 votes -
Server ko
Server ko this morning..impossible login and play.
Yesterday a lost a draft for the same reason2 votes -
Cannot Read Card Names or Power/Toughness of Creatures
I've been unable to read the card names or the power and toughness of creatures. I've checked in after a number of updates to see if there was a fix. There was none. I use arena on the Mac. I've tried removing and reinstalling but there is still some issue.
4 votes -
Something is wrong with my Premier Drafts
Something is wrong with this game. I have played 12 premier drafts in 48 hours. I have only gotten 3 wins twice. I have lost over $60 worth of gems. I am consistently not getting 3 lands in my hand within 5 turns in 40 card decks with 17 lands. I am basically starting each run 0-2 because the game will not give me lands in my first two games. Using the mulligan doesn't matter, I never have lands in about 70% of my games. This has never happened to me before in other sets in the last 10 years.…
3 votes -
Cannot log in after Lorwyn Eclipsed update
About midnight UTC today I updated my client. Since then, I'm not able to log into my account on any platform. Tested on Windows, Windows through steam, Android (phone), Android (Chromebook). On all devices it either says "Connecting to server" or goes to a black screen and stays there indefinitely. Other accounts work on the same devices. Checked everything (drivers, DNS, home network and mobile data, updated OS). This seems related to the account.
2 votes -
Champion of the Weird and Lasting Tarfire interaction
I had the same experience as another player reported.
My opponent had Champion of the Weird and used the card's ability on their turn to force me to Blight 2, putting -1/-1 counters on my creatures.
I had Lasting Tarfire in play.
Lasting Tarfire says at the beginning of EACH end step, deal 2 damage to opponent if I put counters on my creatures. This effect did not trigger at the beginning of my opponent's endstep.
This happened at least 3 different turns during the game and was my final loss of the draft event, and I believe the game…
4 votes -
Arena on android mobile crashes multiple times per game.
I paid for draft and the game crashes multiple times per match and because reconnect takes so long I lose a turn causing me to lose the game.
This happens on multiple different format. Brawl, premeir draft, and alchemy.
I am playing on Android.
It usually seems to happen right when a trigger I control was supposed to trigger and instead it gets locked onto thinking while my timer counts down. And I have to restart the client.
It has ruined 2 different premier drafts I've bought into. I kept trying waiting for things to get better but at this…3 votes -
freezing game when tokens leave the battle field ios
when tokens leave the battlefield or a creature dies from 0 toughness(toxic deluge) the game freezes
3 votes -
Bug recurrente
Se generan interrupciones de duelos en momentos aleatorios, los cuales toman como si estuviera inactivo y me hacen perder duelos por inacción siendo que el sistema no me permite interactuar ni resuelve la cadena pendiente. Problema persiste desde la última actualización hasta ahora.
3 votes
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