MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
1992 results found
-
デイリークエスト
2026.03.25デイリークエスト更新時点
クエストに従ってプレイをしてもクエストが進行せず、ゲームに勝利してもデイリー勝利報酬を受けとる事が出来ない。
(前日までは、問題なくクエストは進行しデイリー勝利報酬は受け取れていた。)5 votes -
Quest not advancing
I have a quest to cast green and black spells. No matter how many I cast the quest is still showing 0 of 20.
7 votes -
クエスト
スタンダードをプレイ中、クエストが達成できない
クエスト内容・土地を25枚プレイする
土地を何枚プレイしてもカウントが0/25のままである7 votes -
game freezes on android
the game wont run on android it freezes and I get server error try again later but its running fine on pc this started happening with last update i couldn't report on phone because of freezing
8 votes -
Game crashes mid game
Mobile Android 2026.57.0.5694.1241037
Game appears to halt all user input mid game, causing major delays and game losses. Appears sparattic, but when it occurs, causes the game to become unplayable for the user. Multiple causes for thr crash include: opponent activating the ability of a map token, creatures dying as a state based action due to damage, resolving abilities of class enchantments, etc. When the bug gets triggeted, it ignores all user input and will not resolve the spell or ability on the stack, causing a "timeout" for the user.
If quickly noticed by the user, they may close out…6 votes -
Game freezes constantly on android now
Game freezes up seemingly for no reason constantly now despite me repairing game files twice. Here they are supposed to be resolving their own trigger, and i have no mana and no ability to interact but it states its waiting for me to do something even though i can do absolutely nothing and it then times me out for inactivity.
7 votes -
Games freeze after update 02/24/2026
Hello,
I am reporting a persistent game freeze (soft-lock) occurring on my Poco X6 5G (Android/HyperOS) since the latest update. The game completely freezes whenever I or my opponent activate an artifact or certain spells.
Although the screen freezes, the turn timer continues to run in the background, leading to unfair losses in both Ranked and Play queues. This makes the game unplayable on this device.
I have already attempted the following troubleshooting steps without success:
Performed a clean re-installation of the app.
Cleared the Android System WebView cache and updated it.
Used Xiaomi's Game Turbo to optimize performance and…7 votes -
token
Since the most recent update, numerous bugs that completely halt game progression have been widely reported on social media (SNS) and the official bug reporting form. Specifically, the game crashes when trigger stacks resolve, or when tokens are sacrificed or die. Despite these extensive reports, we have received absolutely no response or acknowledgment from your team, leaving players frustrated and helpless.
At present, a wide variety of bugs have been submitted via the bug reporting form, but many of them—objectively speaking—have been left unresolved for years. This makes the bug reporting system appear largely ineffective.
Do you even have any…
6 votes -
Bugs
Ever since the new update, I can't finish a match, it'll randomly freeze on my opps turn, then the timer will start for me, when time runs out, the screen is frozen. Plz help.
6 votes -
nothing works across the world
pay people to monitor and repair the game
11 votes -
game does not progress passed the choose who goes first
Game starts to count down from 30:00 while trying to choose who goes first unable to do anything. Then once it reached 00:00 started to count up
12 votes -
Matchmaking failure
I waited over five minutes and could not get an opponent, and when I entered a match, I could not see my cards.
11 votes -
Can't enter games for long time (cancel after 11+ min) or can't play when entering
I can't suddenly play. Got up to 9/15 wins, but now I either can't join games or when I rarely enter the game I don't either get cards. Or when I get cards, the game is frozen waiting on opponent to decide if to mulligan, even after the timer has expired. Tried ranked and regular alchemy with two decks. Restarted phone. Fixed game files. Checked that I have latest update in Google store.
12 votes -
Online matches not connecting.
Online matches on IOS are freezing at the stage of choosing which player goes first. Tried uninstalling and reinstalling, no change.
12 votes -
Cards not showing in game
Cards do not show up in the game interface, either for myself or my opponent. The playing surface / arena is shown but there are no cards in hand, no library, no graveyard etc. I'm unable to take any actions and the timer visual starts ticking down. I can't even concede the game. When I click concede nothing happens so I have to restart the game and then the match is gone.
10 votes -
MTGA Stalls out when loading a new match and when the timer runs out completely.
Just got back on to finish wins for the day. Joined the Starter Deck league with WG (which worked earlier today).
When loading into a new game it doesn't show any 'my/opponent's turn' UI, it just stalls out until timer starts then runs out and then stalls there too. Exited the first try, entered a second, where "Waiting for Opponent" started almost immediately when it usually only starts when I'm matched up with someone. ~10 secs later I'm matched up, but the same thing happens. Currently still there with stalled timer (pic 4).
Pics supplied, 3 of the first and…
12 votes -
Can’t enter battles
I click to enter a battle and nothing happens. The timer keeps running up, it says waiting for opponent, the screen never changes It will let me cancel out of it. This has been happening since 330 pm est. I’ve checked for app updates and restarted both the app and my iPad.
11 votes -
Casting spells crashes game
Casting spells literally crashes the game. I’m on iPhone SE 3rd Gen.
5 votes -
7 votes
-
Priority glitch/stall,
As of the latest update, when playing on Android, there will any variety of effects that will proc priority. You see the yellow aura around the opponents HP, signaling priority. I wait and wait, but then the yellow timeout counter pops up. So it's their priority, but I'm the one timing out? I know it's not my service. I might say it's some form of hack/cheat by the other player, but I've been playing for a few months and this issue has only just popped up since the last update. I didn't think to screenshot this secondary issue at the…
8 votes
- Don't see your idea?