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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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5559 results found

  1. Eliminate the your go emote

    Please eliminate the "your go" emote. Serves no purpose apart from annoyance. I can't think for more than 3 seconds without someone spamming that nonsense. If you're gonna keep it, at least add a "********" emote for response.

    1 vote

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  2. Esper Sentinel and Sheltered by the Ghosts bug

    I have an “Esper Sentinel” out with a counter on it. My opponent cast a “sheltered by the ghosts” to target another one of my creatures. Usually, my opponent would have to choose not to pay the cost for me to draw 1 card—cool. But he didn't pay for it, and the effect didn't go off. I didn't get to draw my card for it, and he got to cast his spell normally.

    This has happened a couple of times already (three or four). I thought I wasn't paying attention to the fact that it can only trigger once per…

    3 votes

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  3. Caldera Breaker(and most likely other exile cards)/removal

    When playing Caldera Breaker on at least Android, (I assume this also happens on iOS) Caldera breaker exiles all of the mountains in your deck until it dies, upon which those mountains are put on the battlefield. However, when given the option to sacrifice Caldera Breaker, (I tried to use Corrupted Conviction specifically) the game would not let me select Caldera Breaker and would just open or close a list of all the cards exiled by Caldera Breaker. I can't interact with the card period which also means I can't block with it to kill it either. The card gets…

    2 votes

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  4. Sideboard doesn't submit

    Sideboard doesn't work in BO3. After clicking submit, you go back to sideboard screen and can't take action. Next game starts when time runs out, and without your sideboard changes applied.

    14 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  5. Match Making Sucks

    This is probably one of the hardest feature of any games out there, but can you stop matching me with overpowered decks?

    Please improve your **** match making. Thank you.

    4 votes

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  6. Game Forced Draw at moment of Win

    With opponent at 1 life and a life gain / drain trigger on the stack game screen showed a draw BUT opponent proceeded to die, match ended denying a Win and went to main interface.

    4 votes

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  7. Shuffle Algorithm is ****!!!

    There is a 99.205% probability that I should draw 1 of 4 cards in the first 41 draws. I did not draw 1 of my 4 cards.
    WTF?!! This is INSANE!!! Your "Shuffle Algorithm" is absolute *! Why rig the game? I just want a fair platform to play MTG, but you've created some absurd manipulation.
    There is so much feedback concerning the "shuffle" and you don't do anything. Whatever's good for business I guess. Shame on you!
    The game would be exponentially more FUN! if you had a basic-
    random shuffle algorithm.
    Do the right thing and fix…

    31 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  8. MTGAアップデート後、自分のライフが表示されず自分をターゲットとする事が出来ない

    今回のアップデート後から自分をターゲットとするためのアイコン(ライフ)が表示されず選択出来なかった。ゲームプレイに著しく支障をきたすバグであり修正を要する。

    1 vote

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  9. 3rd and 4th introduction match screen glitch

    During the 3rd and 4th introduction matches, cards will start to hang in the air randomly instead of placing where they are supposed to. I had this issue and so did my partner. We're both on Android. When the bug starts happening, the entire game slows to a crawl as well.

    1 vote

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  10. Ranking doesn’t work after last update

    Ranking doesn’t work in either category after last update!
    IOS Client

    1 vote

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  11. Ranking doesn’t work after update

    Ranking doesn’t seem to work in either category after last update.
    IOS client

    1 vote

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  12. "Network Error: Unable to Join the Event. Please try again later."

    Whenever I try to play any game mode, I get the above error. Reinstalling does nothing. Repairing does nothing. I'd very much like to be able to play so as not to lose out on daily rewards.

    1 vote

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  13. Wont let me start a match says network error: unable to join event. Try again later

    Internet is fine tells me it's a network error and to try again later happened immediately after the new update

    1 vote

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  14. Quick Draft not matching me

    Playing quick draft, and I knew it was going to end but thought I had 3 hours to finish my matched, but every time I go into it now, it says server error and won't match me, and reading the status page said it won't work now at all until after the update but by then it's a new quick draft, I wouldn't have paid for the draft knowing I couldn't finish it. I'm playing on Android.

    1 vote

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  15. Starter duel 4

    Playing the game for iPad.
    Starter duel 4 (black) crashes when I play confront the assault as requested by the game. It does not create any token and still asks me to select a block for the attack, which should be the non given token. I am therefore unable to proceed.

    1 vote

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  16. try making the game fair

    Maybe stop rigging the game? How about don't make me go second 4 times in a row and let the idiot playing avacyn draw every boardwipe in existence and prevent me from not getting lands. You guys are scumbags and don't know how to run your game. Great job cheating scumbags. Hope everyone working for you gets fired.

    1 vote

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  17. Cannot choose cards because of placement

    In the fourth Event of the Tutorial i cannot choose defenders because the enemies cards Cover Mine

    1. Play the fourth round (again at Shadowhand) of the Tutorial until you must Block with confront the assault, you cannot choose blockers

    2. Im playing in Android 15 with a Lenovo ideatab pro

    3. I cannot choose my blockers because the cards are covered by the attacking cards

    4. I can choose blockers

    1 vote

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  18. Removed from game at minor internet loss

    On Android, brief internet connection loss results in "waiting for server..." Message and removal from the current game upon reconnection (placed back in lobby).
    Closing the game and relaunching puts you back in the game, but this is impossible to do quickly enough if there are no timer expansions (you will loose at least 1 turn)
    This happened to me twice during a quick draft today, but it is a recurrent issue in all games.
    The reconnect is infuriating because it seems like it could be much faster (shows player names, goes through a queue like wait, etc.).

    1 vote

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  19. no trigger

    once again no trigger on an annul this time? if every reaction is automatic we need corre t triggers. this is the fifth or so time in a few week cards just sit in my hand, it was clearly an enchantment didnt have magical no counter abilities? why for is this so dumb? a dozen games go fine then bam match after match of unexplicavle ****. Card draw and counter triggers have failed a few times today too, the deck is based on it so when these dont happen despite clear landfalls, i have card built to trigger off triggers…

    1 vote

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  20. no trigger

    once again no trigger on an annul this time? if every reaction is automatic we need corre t triggers. this is the fifth or so time in a few week cards just sit in my hand, it was clearly an enchantment didnt have magical no counter abilities? why for is this so dumb? a dozen games go fine then bam match after match of unexplicavle ****.

    1 vote

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