MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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6181 results found
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No Season Rewards Progress
I am not progressing in my season rewards. I have been stuck at Platinum Tier 1 for a few weeks. Can I fix this, or does it need to be done on your end?
1 vote -
Cerebral Download
I was in the 3rd game of the 1st round of a Traditional Draft EOE. I was dominating the match, played the card Cerebral Download, did the surveil of 3 cards, and the game automatically counted it as a loss. I still had many cards left in my deck, so it was not a loss due to running out of cards. Please look into this, as I spent gems.
1 vote -
Arena is downloading 10g everyday since new update
hello,
since the latest update, mtg arena checks asset files and start to download 10gb of data everyday i started my
computer. mtg arena is on two computers here and so i want to try it on the other pc. also there it starts to download the 10gb of assets again and again. what is going on there?there are a bunch of people reporting the same problem:
https://www.reddit.com/r/MagicArena/comments/1m8d2se/just_opened_arena_and_suddenly_theres_an_11_gb/
1 vote -
Game stopped updating my side and falsly showed opponent timing out
I was in an arena match, my phone hit 20% battery life and went into battery saver and closed the app. I turned that off and reopened the app and was back in the match. This happened like 7 turns earlier but I'm bringing it up on case it's a root cause.
My opponent is declaring attackers. It shows them declaring and then activating another card and then it just sits there for awhile it shows there timer running out, them using a timeout timer and eventually when that dies it all of a sudden shows that it's there turn…
1 vote -
gameplay is broken
This game is broken, everything is now too big too fast. It's getting lame, I play Magic for 30 years now and still play commander with my friends, but man.. even commander starts to feel busted. MTGA is boring as ****, everyone netdeck and its now just getting out of hand... cards do too much for the possible removal and possibilities to get big are always there... can't enjoy games now, the table flip in seconds and you lose or win, I don't have fun winning like that either. I press the sad face every time I see one, its…
3 votes -
Impossible to join arena for iOS
Always CRASH when I try to log in!
After the new update is impossible open mtg Arena for me!
Please fix this bug🙏 thanx3 votes -
Casting Dragonologist does not let me select a card
After casting Dragonologist in draft, I was not presented with the "select card" option at all. There was no option to move to the next phase so I had to let the turn timer expire. I had both an Instant and a Dragon Creature in the top 6 cards of my library.
3 votes -
Loss without any reason
Bei meinem letzten Draft Match habe ich aus einem Grund verloren den ich mir nicht erklären kann. Der Gegner hatte keine Karten und keine Kreaturen. Ich hatte genug Kreaturen um Anzugreifen und zu gewinnen. Also ich am Zug war kam eine blaue Wirbel animation über meinem Profilbild und ich bekam eine Niederlage. Es wurden keine zeitüberschreitungen genutzt und auch keine Giftmarken oder sondereffekte genutzt. Die Niederlage war also völlig zusammenhangslos
1 vote -
DeRanked in ranked mode
I JUST finished a ranked match where i lost my match and i had no points on plat 3 and the game DeRanked me at plat 3 down to plat 4. i thought you werent supposed to lose your rank unless it was season reset?
1 vote -
voice of victory bug, triggering multiple time, played vs sacrifice deck no mouse involded,
voice of victory is just bugged, pls remove untill fix
1 vote -
1 hit guranteed kill?! Bloodletter of Aclazotz + Unstoppable Slasher
So, if you have Bloodletter of Aclazotz on the battlefield and you achieve 1 hit with Unstoppable Slasher you're insta-killed.
This is "working as intended" on the cards, but clearly an interaction in Standard that, shall we say, needs "revision".
13 votes -
MANA STUCK 27 LANDS
CANT HIT LANDS PROPERLY MORE 60% GAMES, GET CANCER PIGS, RIGGED GAME.
OPPONENTS PERFECT LAND HITS, CURVE, RESPONSES TOO. GET CANCER PIGS.4 votes -
DURESS alt art bug in Grave
Geisha Alt for DURESS is showing as Japanese in the Grave. My opponents grave was showing jp in the name and text. Hovering the cards is still showing as English. Just a graphical bug in a source file somewhere. Acting normal otherwise.
1 vote -
App froze screen went blank
started ranked match on iOS iPad. The screen was on „entering the match”. After a minute the app freezed screen went black. Couldn’t re enter the app or a game for a minute and final,y when I could, I lost a match
1 vote -
Unable to connect on phone and pc
Can not connect to magic arena, getting the errors:
Network error
Or
unable to get collectionProblem is on windows 11 AND on my android phone.
Before I was able to play, but game was laggy and the store suddenly had a lock symbol om it, on restart I was not able to connect anymore.
Friend of mine said my account was online, while I was unable to login.
It worked on my pc suddenly, but half an hour later I got the same error again.Costumer support seems to not even read my message and just reply with standard…
1 vote -
Donc maintenant c'est "No Limite"
Maintenant c'est "No Limite" avec le matchmaking en classement?
Leurs foutu algorithme truqué jusqu'à l'os vous oppose des adversaires plus classé d'un niveau........jusqu'au bout ce groupe financier abusera de statégie pour multiplier la frustration des joueurs dans l'espoir qu'ils lachent des dollars....
C'est pathétique de mercantilisme grasseux au détriment de l'expérience de jeux.
1 vote -
Review each nerfed 'Rebalanced for Alchemy' card's use in Brawl
Brawl is a much higher power format than Alchemy itself is, and from what has been printed into Brawl recently, that's only going to become increasingly true. Therefore it's an issue for the format that some cards are arbitrarily made worse because they happened to break Alchemy when they were never an issue in Brawl itself, or were an issue in Brawl so long ago that they wouldn't be now.
Leyline of Resonance, Cori-Steel Cutter, Dragon's Rage Channeler and many, many others, would be complete nonissues in Brawl as printed in paper, or at least wouldn't be power outliers at…
1 vote -
Ban Paradox Engine in Brawl
Maybe one more complaint about Paradox Engine not being banned in brawl will do it. It's a cancer card and should be banned in a format that is basically identical (except allowing all planeswalker commanders) to commander where it is banned. For some reason I doubt they will ever listen because WOTC doesnt usually care about thier customers or players based off nothing being done yet but I guess it's worth a shot.
1 vote -
Bug
Fix the bugs. Going to make cards that allow other players to drop lands left and right then you need to have a game that can handle it instead of timing out players who are just sitting while your game locks up... Fix how you report bugs as well. The moment I get to the page it auto directs to this dumb system. Pathetic stuff.
1 vote -
Priority/Chance to answer skipped/ignored after attackers were declared
Game did not allowed interaction during combat after attackers were declared. The interaction intended was to cast " Not on my watch " card.
There were no effects restricting the defending player to cast it or target any creature involved in the combat phase in question.
Cards involved were Screaming Nemesis, Voice of Victory and Enduring Courage.
1 vote
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