MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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6179 results found
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Unreadable cards
During my draft, the text of some card did not appear or was illegible.
My deck is unplayable.
I would like to be reimbursed.
2 votes -
Thunder Salvo Bug
In the match I just left to create this ticket, I tried to kill a cat token with Thunder Salvo, but nothing happened. There were zero protections on the token, and the visual effect was lightning, not a fireball (I think a fireball is the normal effect).
2 votes -
Can’t start the game keep getting the same error
Keeps relaunching to verify asset contents, never succeeds and loads the game. Happened after I downloaded files to update the game this morning. It’s on mobile on my Apple iPhone.
2 votes -
Brawl game terminated with Waiting for server message
After playing a match for about 10 minutes, after playing a land the game stops allowing input and after about 30 seconds "Waiting for server" pops up and the game just returns to main menu.
PC Windows, unable to sumbit 34MB log, please fix your ticket submission software2 votes -
BROKEN
I have 20 land cards in a 60 card deck. That's a 1 and 3 chance in drawing a land. Why are your algorithms wrong? I have a hard time having enough lands to play I have to repeatedly start matches and quit matches and it's f*cking ridiculous
2 votes -
Restrict board wipes
Historic is polluted with board wipes; please restrict or ban some of these, they're frustrating to play against, and add nothing to the game.
3 votes -
Waiting for that Ugin ban
Ugin, Eye of the Storms desperately needs a ban in brawl. Hopefully it happens soon.
3 votes -
Tishana Tidebinder countering Room Ability
I encounter a bug where I use Tishana Tidebinder to counter Unholy Annex end step ability. It was successful. Next turn the ability was active again despite Tishana is on the battlefield.
2 votes -
Random Ejections to the Main Menu
During games, Arena will often randomly eject me to the main menu. Closing Magic Arena and reopening it will allow me to rejoin the active game, but frequently that same game will eject me to the main menu again. At points, I have been able to only get back into a game to cast a single spell or pass priority, only to be ejected again, and have to close and reopen the game again.
8 votes -
Bloodletter of Aclazotz bug
Bloodletter of Aclazotz has no effect on the field. With multiple "life loss," direct damage and burn damage triggers the doubling effect of Bloodletter does not work.
This has only been happening in my account since the update and only seems to apply when playing against other players, NOT sparky.
3 votes -
Match randomly ending with DRAW on the screen while still playing
I have played a number of matches on my iPhone and on my PC that have randomly ended the match as "DRAW", sometimes while actions are currently happening, sometimes when I'm literally seconds away from a win, even my last one I could see that I hit for lethal damage, opponent's life went to -5 on the screen as "DRAW" came up. I'm not getting my wins and it's so frustrating I don't even want to play. Some of these matches would have netted me further items on events.
4 votes -
Buscando manifesto de conteúdo
Desde o início de Março, quanto eu instalei este jogo novamente, deparo-me com esta situação. Já tentei desinstalar e reinstalar o jogo para ver se é solucionado, já pesquisei se fui o único com este problema e infelizmente não fui. A questão é que ontem o jogo abriu sem nenhum problema e alguns conhecidos também conseguiram jogar sem problemas, mas após a mais recente atualização o erro retornou.
PS: Apesar de estar em uma das imagens relatando problemas de conexão com a rede, a internet está em pleno funcionamentoGoogle translate:
Since the beginning of March, when I installed this…
3 votes -
Shuffle Algorithm in Arena (Will no longer play Arena)
I LOVE mtg, i enjoy playing the formats i do, i love collecting the cards. However, MTG arena makes me fking hate wizards with a passion. Although a gorgeous platform to play magic, it is by far the fking worst for these reasons.
The shuffle algorithm is fking garbage and with evidence from players that took the time to do the analyst, idk how wizards could ever come up with an excuse for such a **** algo. And im not making this up, it fking sucks. It makes the game borderline cancerous and easily makes anyone playing dislike the game…
10 votes -
Mana flood yet again!
This is ridiculous, I played 7 games in a row to where I got flooded. Something has to be done here. What are y’all even doing?! It doesn’t even happen this frequent on paper. Are y’all just twiddling your fingers? Chatting it up not finding a way to make it work properly or?
1 vote -
エラー表示
エラー表示が発生し続けている。（イベントキューに入れませんでしたと表示される）問い合わせをして試してほしいと言われた手順を行ったが一向に改善されない。
1 vote -
Station
Station effects not being taken into account when game checks if you have any available actions and will auto pass your turn.
Id expect to be able to use station effects even if I "don't have any available mana" cards such as "the eternity elevator" that can be tapped for any color mana when fully station, even when stationing is available it's not accounted for when checking for available actions before passing phase.
1 vote -
Zealous display not working as written
Zealous Display from EoE didn’t work as expected. During my opponents combat step I cast it to untapped my deathtoucher and block their BFM. But it didn’t untapped my creatures. During a previous game I cast ZD during my turn and my creatures untapped.
1 vote -
undo station
How is it possible you can't undo an station ability? I tried to use my Nanoform Sentinel to untap a land while station but I forgot to tap the land first. So I thought with 'z' just will be back to prior state of the match, but no, and that was crucial on losing that match. Intuitively, if it is possible to undo the tap of the land, one expect to undo the tap of a stationing creature.
1 vote -
Match Draw effecting Challenge Progression
I just finished a match that ended up in a Draw. Of course it isn't end of the world as I'll play more later, but my daily challenge didn't progress from the draw whatsoever.
If the match needs to end in a draw because of resources being overused, I get it. The challenges should still progress either way, I played my cards fair and square.
Attached log file.1 vote -
Bad UX causing play errors - Arena moves creatures around at will
A proper feel bad moment when my opponents left most creature blocks my attacking creature.
Post combat i point my damage based removal on their left most creature, only to discover that arena has moved the creatures around post combat… causing me to kill an unintended creature. Proper madening.I cant imagine why moving around the creatures would be a feature? It does in no way mimic real play, moving a creature back and forth. And it caused this and previous proper feel bad experiences.
Could you not randomly move the creature around?
1 vote
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