Skip to content

MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


3383 results found

  1. Game freezes during opponents turn in Premier Draft

    Behaviour:
    When in Premier Draft the game stopped advancing the turn during the opponents turn, with every card highlighted as if inspecting it, forcing you to concede.

    No workaround was found leading to a lost draft. Would it be possible to re-imburse the gems for it?

    Thanks a lot and may your goldspan dragons always fall on curve.

    P.S.
    I tried adding a .PNG screenshot, but it said the format isn't supported because there was a space in the filename. Two bugs for the price of one

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Harmony OS 2.0

    MTGA does not appear to connect to severs on Huawei Mate30 5G or is disabled by Great Fire even while connected to a VPN

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. The arena does not open

    The arena does not open. Hanging on the check window and all. I tried all methods: reinstallation, VPN, change ІР. Help please.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Quick Draft prize not given after buggy final match

    On my 3rd loss I could not interact with opponent’s Oakshade Stalker. First it was attached to Goom’s Finery and I could not even look at Oakshade’s card details. When I clicked on the card it only showed me Groom. I then tried to remove Oakshade with Alchemists Retrieval. I ended up removing Groom’s Finery accidentally.

    I then could not block Oakshade and I could not tap it when I attacked with Distracting Geist even when it was not attached to equipment. I could not click on the card to get the detailed view of it. All my opponents other…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Bug with sideboard

    When playing on Android device in Traditional Ranks (Standard) I was not able to sideboard. The attached collection filter was presented.
    Playing Bo3 without a SB is kinda tough....

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Character SFX on the side of the battlefield

    The new NPCs on the right side of the battlefield screen can be very annoying and i have to turn off all SFX to be able to concentrate. I´d like to have an option to turn them off separately or have them be completely silent until i click on them.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. DISABLE/TURN OFF ANIMATIONS !!!!!!

    Please allow us to turn off animations. I want to use an older computer to run MTG arena, but it cannot handle the excessive animations, even at the lowest graphic settings.

    There is probably some sort of marketing or focus group reason that exists to force players to see animations, because Hasbro thinks that it will foster interest. Or, perhaps employees such as animators are hesitant to allow this due to fears of becoming redundant and losing their jobs. However, this puts hardship upon the users and create a nuisance, please reconsider your course of action.

    13 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. rat colony interaction

    rat colony on the field
    activate mimic's ability
    rat colony doesn't get +1/+0 for another rat on the field

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Fynn, the Fangbearer should be banned immediatly!

    all of the sudden you guys bring back poison counters? this card fynn is so overpowered its ridiculous, with any luck people using it can win the entire game by turn 3! there are no other mechanics in standard rotation to remove poison counters. This card effectively brings ones starting life total down from 20, to 5. even if it dealt 1 poison counter at a time it would be like bringing your life total from 20 to 10, but 2? makes each creature deal poison counters? plus its only an uncommon, when it ought to be a mythic rare.…

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Historic Masters

    Historic format could use a bit of a boost to flesh it out, and bring it slightly more in-line with Modern.

    Understandably, some cards (fetch lands, for example) are probably best left out, but there are many cards that would be a welcome addition in my opinion.

    Some examples I would give are:
    - original Theros gods (15 total)
    - Ravnica / Khans charms (15 total)
    - Tarkir Dragonlords / commands
    - Spell Queller, Selfless Spirit, Drogskol Captain, Mausoleum Wanderer, Gheist of St. Traft
    - Goblin Rabblemaster / Guide, Legion Loyalist, Bushwhackers
    - Stormchaser Mage, Monastery Swiftspear / Mentor
    -…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Make matchmaking friendly for new people / people with few options?

    I came back after a while and I have been trying to play a decent game. I only have the basic sets with no chance of getting more, and I get matched with people with fully comboed decks. I have played a dozen games and I have no chance. Could you, maybe, as a suggestion, program a matchmaking system that is friendly with new people, even if only slightly (I don't know, being able to win a game in a thousand does not seem like much)
    I am enthusiastic about the new update, but half the dailies require me to…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. war of the sets

    Hello I think it could be great to make a regular event in wich players could play cards from any single set (but all cards of the decks must be from this set) for many reasons:
    1- Players doing a lot of drafts can have a big collection but only a small part is really usefull
    2- Most format consists in playin the best cards from various sets and they're all kind of the same, in this format decks will be running around special mechanics like doors, dungeons, -1/-1 markers and so on
    3- commercially it can be a good…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Improvement in communication with players

    Dear Sirs

    What do You think about making a site, where You would inform us about the bugs that You plan to eliminate next? You could also inform us about the planning of next patches, and what issues they would address

    Regards

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Cannot work on Xiaomi devices (Mi 11 Pro / Mipad 5), waiting for the server

    MTG Arena is not available on Play store for Xiaomi Mi11 Pro and Xiaomi Mipad 5, while the hardware and software minimum requirements are mets as defined on your page https://mtgarena-support.wizards.com/hc/en-us/articles/360054912332-Supported-Mobile-Devices-Minimum-Requirements.

    Installating threw APK or XAPK does not work, on both device the game stuck after connection on "Waiting for the server".
    Tried from China (with or without VPN, same), using MIUI 12.5.

    I already created a ticket and the only thing helpdesk said was "reinstall", worst useless helpdesk ever.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Time out

    Time outs should not be added throughout the match. Once used they should gone. One player sat through 4 time outs, played a card and then a turn later had 3 time outs to sit through. The game becomes unbearable when you have to sit through a 30 minute game

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Commander in MTGA

    This feedback is more a request, i don't know how hard it is to make this happen but i think it will be a HUGE deal for the magic community. I love magic since the first time i play it and my favorite format is Commander which i play a lot with my friends in another platform and i looking forward to soon play on MTGA. Last night i got so HYPED just to think about it, to gather the cards and build a custom commander in MTGA. So if it is possible and if somebody is reading this my…

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Windows11 Bug

    MTGA automatically opens and asks to install every time Windows11 is started even though it was completely installed already, and there is no option in settings to control whether or not MTGA opens at startup.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Sphere of annihilation bug

    I cast sphere of annihilation with 5 points on it. Opponent has tergrids lantren on the field(4 mana). Sphere does not exile it.... Then I proceed to get mana and instant flooded and lost to some BS card that can be repeatedly untapped. I would love to chat with the moron that made this card btw.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. I can't play with spikefield hazard because of the art and that puts me at a competitive disadvantage

    It's a good card but it scares me I guess so I never play with it. I like the idea of disturbing art and I'm okay with meathook massacre but would still prefer gore be more abstract; or surreal or obscured or anything that makes it less like real gore - i know that's like specific to me though

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base