MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3366 results found
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Unic 2021 service with valuable account without MFA (2nd factor) account protection option
Neither here, neither MTGO so... this is a very dangerous inversion right now... please, support this to make these accounts secured, finally!
3 votes -
My posts are not being submitted
Please stop ignoring me. The last 3 posts i made are nowhere to be found. Why is that? Are you blocking me without telling me so?
1 vote -
Paper rewards for digital purchases...
You can get some digital gifts for paper product purchases but why not offer same concept for the reverse? If you purchase a bundle or something on Arena, how about offer a 5% discount coupon or something similar for purchase of Collector's Box, or something similar? Or one of those sweet giclée prints??
1 vote -
Inability to play cards with proper mana
- server went down after playing land on T2 After server drop T3 was normal
- PC
- On T4 with proper mana I was incapable of playing Galideth Prismari
- The expected result is playing Prismari
1 vote -
Planeswalker not activating
I am playing a mono black deck. Played a liliana waker of the dead. I could hover over every card for details, tap lands, attack, etc, but i was unable to activate my liliana’s abilities. Any of them. There was not any static effect on the filed to prevent ability activation. This caused loss of game.
1 vote -
Increase deck capacity
75 decks is very little to almost infinite quantity of mtgarena cards, please increase the capacity
1 vote -
please me and my friends , we all play mtg arena and we like to ask for you to put available historic brawl , just like you did with the sin
please me and my friends , we all play mtg arena and we like to ask for you to put available historic brawl , just like you did with the single player mode.
there is alot of people that would like to play historic brawl daily. this will become very pertinent issue specially after the standard rotation. there will be no standard brawl decks to play. we need to go historic brawl mode... please add it !!!1 vote -
Massive lag and a timer system that activates while trying to put counters on AND a poor moving system when
Lag, poor timer algorithm and loss of abilities Need email address so I can send a video as this system does mot allow MP4 (Apple) videos to be uploaded. Thanks
1 vote -
Balance
https://gatherer.wizards.com/pages/card/Discussion.aspx?multiverseid=214349
What is this? Now you finally broke the game. I just hat an opponent pulling this from the graveyard in the second round.
It has been going on for years that every new edition is stronger than the last, so people buy it and you can make more money. Congratulations, you ruined an awesome game out of pure greed.
2 votes -
Hacking problem?
Dear Sirs, During my attack phase I often can't seem to move forward. I click on the "Attack with all" icon but it doesn't send me forward. This happens in particular with a deck I have created that makes the opponent discard cards. This problem is very humiliating because I have to quit the game. It does not seem to me a technical problem but a hacking problem.
4 votes -
14 votes
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Risk Factor Bot Decisionmaking
When playing against the bot when it has 4 or fewer health, If you cast "Risk Factor" on it, it chooses to take the four damage (making the bot lose) rather than let the player draw three cards. It seems like the bot shouldn't make a decision that makes itself lose when it has the option to make a choice that doesn't make itself lose.
3 votes -
Money draft
Hello I think there's a real commercial mistake in Arena personnalyu I love drafting but I actually don't need anymore cards as I got plenty of jokers, so why should I buy gems to draft if the prizes are unsusefull for me ?
The best options would be drafts in $ with prizes in $
Second one would be drafts with only gems as rewards and no cards so there is more chances to keep playin
last one to play for rank would be drafts without even keeping rares and free to play without rewards1 vote -
pelt collector voltaic brawler bug
I had voltaic brawler and pelt collector on board with +1/+1 counter.
Voltaic brawler has 3 power, so when he dies he should give +1/+1 counter to pelt collector. It seems brawler got killed without giving +1/+1 counter to pelt collector.2 votes -
Adding text and voice chat to MTGA.
I've been playing for some time now, and to be honest, it feels like the game should allow to chat with the opponent during the match to improve the experience. After all, MTG is largely about being social.
3 votes -
Product suggestion
Game keeps closing down at start if duels, and at certain card animations (e.g the summoning of 'Koma, cosmos serpent'l
5 votes -
expire
I had bought a planeswalker deck and the MTG Arena code expired for the deck online. Product Suggestion request is for MTG Arena codes to NOT EXPIRE based on expire date. I feel that I got gyped as a new customer.
Support Agent (MTG Arena)
Dec 5, 2020, 7:55 AM PST
Hello,
Thank you for contacting Wizards of the Coast Customer Service once again.
In this particular case, we can confirm that the code for this Planeswalker deck has since expired. The expiry dates for such products can be found printed on the code card, in this case just below…
7 votes -
Deck editing causes MTGA to freeze
After a few minutes editing a deck, this happens: some card texts vanish, I can't click "done", and the stats pane (I may have misclicked) froze at the deckbox opening animation. I was searching for cards I don't own, so I must redeem. However, when I click done, the screen "redeem X wildcards?" has no button; I must hit Esc.
Running on Windows 10 20H2 19042.1052.
2 votes -
Its ridiculos how de gameplay is not random for real battle experience
Its ridiculos how de gameplay is not random for real battle experience
3 votes -
Shessra Avatar
Please add Shessra, Death's Whisper as an avatar in MTGA!
1 vote
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