MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3369 results found
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Duelist's Heritage
1:
-Had both "Duelist's Heritage" and "Heliod, Sun-Crowned" on the board with "Sentinel's Eyes" equipped (+1/1 and Vigilance).
-As Heliod attacked, I had DH give him Double Strike.
-Opponent [Eternal Archimage#18080] was using an elf deck and blocked with "Allosaurus Shepherd."
-First strike damage killed AS.
-But HSC did not deal regular damage to opponent.
-On the next attack, I repeated the DH granting double strike to HSC.
-Opponent blocked with a basic elf.
-Same thing: FS damage but not regular damage.
-It seems DH was only granting first strike.-Opponent had on board, "Marwyn, the Nurturer," "Steel Leaf Champion,"…
1 vote -
Genesis Ultimatum on Max permanents 4/5 not all put in to play
Genesis Ultimatum at max permanent summon from 4/5 is buggy.
When I play genesis Ultimatum and select 1,2,3,4 out of 5 it works as intended every single time.
what happens is , cast Genesis ultimatum, draw 5 - select 1,2,3,4 out of 5 permanents then need to click submit button. no bugs.
But, cast Genesis Ultimatum , draw 5 (4 or 5 permanents) and all you want to put in play. sometimes - 1 permanent is left behind.
Submit button also disappears ONCE you click all permanents. -1 vote -
Play blade (menu) format
Why is this only one column that you have to scroll down on when the entire screen is available to have multiple columns? Also, this should be organized by format (not 'Find Match' and 'Events' which is nonintuitive). Isn't that the first choice most users make (limited, standard, or historic). There should also be distinctly separate categories within each format for ranked or casual/unranked. Maybe add a fourth category for "other" like Brawl and [fingers crossed] Gladiator. I'd prefer a larger menu with more options but if you must keep it one column for some reason, consider the attached list…
1 vote -
deck with more than 100 cards, does not correspond to the regular norms
Magic It's always been an incredible game, but it's sad how you can't fix problems, as simple as limiting the competing decks to 100 cards. It is not funny to play with decks, blue, that destroy decks.
2 votes -
Product Suggestion
While in a standard ranked match on Windows10 I played Shatter the Sky to destroy all creatures. My opponent's board had two Skyclave Apparitions, and two 4/4 White Flying Angel tokens. My board had a single Skyclave Apparition. The Shatter the Sky only killed m y Skyclave Apparition and my opponents two Angel tokens. My opponent did not play cards onto the stack and had no indestructible mechanisms in play. Sorry I didn't get an image of the board.
1 vote -
enable proxy option
MTGA sometimes has connection problems in my area, and I appreciate it if you could add a 'use proxy' option in the game, where I can input my proxy server name and so on.
1 vote -
mid-match crash, error and match loss
During the very first match of an Eldraine draft the game crashed and shut. I tried to return as fast as I could, but upon opening mtg arena again, I was met with the weird screen I am sending attached. The screen was still and did not allow any actions. I waited a little longer and since it was frozen, I closed the program once again, but when I returned my timeouts had run out and I got a match loss. So I would like to request a refund for this draft, as well as the return of the rank…
1 vote -
Craft owned cards no longer available
I was gives alternative art Planeswalkers as a reward for partecipating in the Beta for MTGA, all in 1x, but the the time I could not afford to craft additional copies of said card, and after some time they became no longer craftable.
Now I am in a situation where I play UW Control in Historic with 3 Teferi HOD with an are and 1 with the alternative one...Would it be possible to simply allow users to craft additional copies of OWNED cards that they posses in less than 4 copies?
1 vote -
1 vote
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Cursor - versus - Glaukoma
Request for assistance. I've been playing MTG Arena recently. I have the eye disease glaucoma and therefore see very limited. Question: is there a way to enlarge the cursor so that I can find it more easily and quickly? I often get stressed because time is running out and I hinder the game. Please show me the path how I can change the cursor. Thanks for your help.
Mail to: hdm1956@gmail.com1 vote -
Bjorn the Bear
Disappointed that Bjorn has simple animations after paying 20000 gold for it.
This is terrible. Had I known, I probably would not have taken it.
If there's more to Bjorn, I'm sorry for posting this. But so far he only sits when clicked upon.
The Rock was much better.
I am glad I avoided paying €100 for both bundles to get Bjorn that way, because I would have been EXTREMELY disappointed at that point. Even revolted actually.1 vote -
Code checker in the Store
Too bad we as customers can't see if codes were redeemed after we used them. I wish there was a code verifying tab telling us if a code was valid or used and how many codes for that item we can use left. Something similar to the Pokemon Trading Card Game Online would be nice like maybe in the store since that's where the codes are put in that game as well.
2 votes -
1 vote
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Questing Beast + Embercleave First strike excesive damage
Questing Beast with Embercleave equipped. 5/5
I block with 2 creatures 5/5 First and a 3/2 Second.
First Strike blow killed both and made me 3 damage.
This is not right. It is a wrong damage computing algorithm giving deathTouch too much power. It should be a firs strike blow of 5 killing first creature an leaving second intact and going into normal damage after.
By no means First strike blow of 5 can reach me blocking with a total of 7 toughness.1 vote -
Can we get a device or app that allows us to upload cards in our physical or paper collection to MTG Arena?
Can we get a device or app that allows us to upload cards in our physical or paper collection to MTG Arena?
2 votes -
Remastered Pre-Order and other Bundles
With the new Kaladesh Remastered prerelease bundle you offered an uncommon land with the bundle. To be frank i have long wanted a more accessible way to acquire any given mana base with new sets. If that pre order bundle contained playsets of the rare dual lands i would of been VERY incentivized to buy it. But i dont think the value is worth me spending my money on. I strongly encourage you to experiment with giving players direct access to highly sought after cards. I would suspect you would see a higher turnover in sales. I can only speak…
2 votes -
Please add more high stakes challenges for LIMITED/DRAFT
I loved the Draft Metagame challenge. I think it would be great if there was one of those for each draft format.
I'm also excited that I qualified for the Mythic Qualifier weekend on Arena, but I do wish that there were LIMITED/DRAFT Qualifier weekends (especially for people who qualified playing limited), rather than standard/historic.
Lastly, I think pro magic should feature more DRAFT.
Bottom line: More DRAFT please! I love MTGA. Keep up the good work, and I'm glad the team is consistently making the MTGA experience better and better. It's rare that I'm this hooked to a game…
1 vote -
Change pet vocal occurrence rate or put them on a separate audio channel so they can be muted
I really do enjoy having the pets as a thing in area, and I like the fact that they have audio to them.
But the dog pets are so very annoying in how they make sounds for every, single, action. I attack, they whine. Their owner attacks, they bark. I destroy one of their owners permeants, they whine. I destroy another permeant, another whine.
Whine, whine, whine, whine!
I often have to mute my SFX when playing against someone with a dog pet because I can't stand the whining! And playing without SFX is a much less fun experience for…
1 vote -
Having different cardstyles in the same deck.
Since more cardstyles are made, many cards have multiple cardstyles available to select. However, one deck can only use one of the cardstyles for all the copies in that deck.
Suggestion: make it possible that one deck can have different cardstyles of the same cards (when two or more copies are added to the deck). Just like different reprints of the same card are handled.
1 vote -
Shadow Spear bug
For some reason shadow spear sometimes amplifies the damage of the trample interaction. This has happened on both questing beast and crystalline giant. Although the damage slightly different it does effect the game. This has happened when I'm blocking with a creature that doesn't have an ability that would effect the blocking interaction.
1 vote
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